Managing Family Court Counselor

Salary Range

$120,432.00 - $150,529.60

Job Description

The Superior Court of California, County of Alameda is accepting applications for the position ofManaging Family Court Counselor.

The Court has an immediate vacancy within the Family Division, located at the Hayward Hall of Justice.

Under general direction, theManaging Family Court Counselorplans, organizes and manages the Family Court Services Unit; develops and implements goals, objectives, policies and standards applicable to the area of responsibility; develops and implements operational and administrative procedures; hires, trains and supervises Child Custody Recommending Counselors, the Supervising Family Court Counselors and other staff within the unit; analyzes and makes business process improvements designed to improve the quality and efficiency of Court operations; coordinates the day to day operation of the unit and assigned staff; and performs other related duties as assigned.

DISTINGUISHING FEATURES
The Managing Family Court Counselor reports to the Division Director (Family Division) and is responsible for Family Court Services personnel and performance management.

Example of Duties

NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level.

1. Manages and participates in the daily operation of the Family Court Services Unit and assigned staff; oversees deployment and assignments of Family Court Services Unit staff; develops and implements goals, objectives and procedures for assigned area of responsibility consistent with Court policies; develops standards against which to evaluate performance and level of service; recommends changes in policies and procedures.

2. In consultation with internal Divisions and external agencies as appropriate, develops, updates, and maintains comprehensive policies and procedures covering the work of the Unit.

3. Acts as a liaison between Court Administration, and other Units and Divisions within the Court; responds to, and resolves issues and complaints.

4. Plans, organizes, evaluates and monitors work plans, programs, processes, systems and procedures to achieve Court and area-specific mission, goals and performance measures consistent with the Court's quality and customer service expectations.

5. Plans, organizes, directs and evaluates the performance of Family Court Services staff; establishes performance requirements and individual development targets; regularly monitors performance and provides coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Court Human Resources policies and labor contract agreements.

6. Works to attract, develop and retain highly competent, service-oriented staff through selection, training and day-to-day management practices that support the Court's mission, objectives and service expectations; provides leadership and participates in programs and activities that promote a positive employee relations environment.

7. Represents the Superior Court of California, County of Alameda, Family Court Services at regional and Statewide court-based meetings and trainings, and serves, as requested, on regional and Statewide court-based committees and task forces.

8. Maintains current list of annual continuing education requirements for Family Court Services staff; makes options available to staff for meeting these requirements; regularly monitors staff completion of continuing education hours to ensure full staff compliance with continuing education requirement at the end of each calendar year.

9. Participates in developing and implementing goals, objectives, policies and standards applicable to operational responsibilities; monitors the effectiveness of operations under purview; conducts operational and analytical studies and makes recommendations as appropriate; evaluates policies and procedures affecting areas of assigned responsibility; assists in development of policies and procedures to ensure compliance with applicable laws and Court rules as well as enhance service and facilitate effective case processing; conducts audits of work procedures and products to ensure efficiency and compliance with applicable state and local rules and regulations; prepares procedural memorandum and manuals.

10. Keeps electronic records of subpoenas; oversees maintenance and storage of Child Custody Recommending Counselors reports and case files; ensures timely destruction of case files in accordance with governing rules and statutes.

11. Monitors timely delivery of Child Custody Recommending Counselors reports.

12. Performs other related duties as assigned.

Minimum Qualifications

Education :
Possession of a Master's Degree from an accredited college and/or university in social work, marriage, family and child counseling or other behavioral sciences substantially related to marriage and family interpersonal relationships.

Or

Possession of a Ph.D degree from an accredited college and/or university in psychology.

And

Experience :

The equivalent of four years of supervisory or management experience with responsibilities for a division, department or agency in a business, court or legal environment.

And

The equivalent of five years of experience in counseling, psychotherapy or both, preferably in family conciliation court and with the ethnic population to be served.

And

License :

A clinical license to practice in the State of California is required.

And

A valid California Class "C" Driver's License or the ability to reliably utilize an alternative method of transportation when needed to carry out job-related essential functions.

Desired Qualifications :
Bilingual in English/Spanish.

Knowledge of principles and practices of supervision, training and management; complex legal, and administrative terminology, phraseology, documents, and procedures; court operations and courtroom procedure, etiquette and conventions; California Family Court system and other applicable federal, state and local laws, regulations, statutes and rules relating to scope of responsibility; child development, child abuse and clinical issues relating to children; effects of divorce and domestic violence on children; child custody research sufficient to enable a counselor to assess the mental and physical needs of children; principles and techniques of counseling; clinical interviewing and mediation techniques; practices and techniques of psychological assessments; problem-solving and conflict resolution methods and techniques; crisis intervention methods and techniques; cultural diversity and competency issues; grammar, spelling, vocabulary, punctuation, and strong technological skills.

Ability to supervise, train, assign, review and evaluate the work of others; manage complex schedules involving numerous individuals; direct, manage, evaluate and administer various court-related programs; meet with direct reports and manager regularly to discuss operational issues; coordinate the day to day functions of assigned Units and staff; manage the storage and destruction of records in accordance with applicable statutes; establish and maintain effective working relationships with judicial officers, court administration, court staff, attorneys, justice partners; maintain confidential information where legal standards so require; deal professionally and courteously with the bar, litigants and the public in general.

This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States.

Hiring Process

The hiring process will include the following components:

• An initial screening of all application materials receivedincluding a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification.
• A review of the completed application and supplemental questionnaire to select the best-qualified candidates for the oral panel interview process.
• An oral interview that will be weighted as 100% of the candidate's final score. The oral interview may contain situational exercises.

The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool.

The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity, it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants.

If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss.

Job Posting End Date

April 1, 2025

• 

• Superior Court of California, County of Alameda

• (510) 891-6019

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