Extra Help Office Assistant

Job Details

Under general supervision, performs a variety of office, administrative, and general support duties for an assigned county department or work unit; greets office visitors and answers the telephone, providing information and referring visitors/callers to others; operates and uses computers and office equipment; and performs related duties as assigned.

EXTRA HELP - TEMPORARY WORK ASSIGNMENT
An individual may be hired as Extra Help Employee for a temporary work assignment at such compensation as determined by County of Lake personnel rules and regulations.

• Extra Help Employees are typically hired at an hourly rate of pay at the first step of the salary range.
• Extra Help Employees are paid only for hours worked.
• Extra Help Employees are entitled to legally mandated benefits, which does not include paid vacation or holidays.
• Extra Help Employees do not have status.
• Extra Help Employment is temporary and may end at any time.

EXTRA-HELP APPOINTMENT - Extra help positions are limited to no more than 25 hours per week (unless position is considered seasonal) and no more than 900 hours per fiscal year, whether upon certification from an eligible list or upon authorization to appoint any person who meets the minimum qualifications of the classification.

**SEASONAL EMPLOYEE:
An extra help employee who works a seasonal job (tied to an actual season, not just part-year) for a portion of the year and who will not perform any work for the County for at least 26 consecutive weeks between seasons definition is subject to future change as terminology is further defined by the ACA.

• Employees must be terminated for the 26 weeks that they are not performing any work.
• This position will be working 40 hours/week from April - October each year

CalPERS RETIREE: Public Employees’ Retirement Law (PERL). Effective January 1, 2012, Assembly Bill (AB) 1028 amended Government Code (G.C.) sections 21224, 21229, and 21221(h) concerning employment after retirement. If an individual is receiving a CalPERS retirement benefit, the eligibility to work an Extra Help - Temporary Work Assignment may be restricted to only temporary assignments for a special project or backlog of work.

Minimum Qualifications

Licensing and Certifications:

Possession of, or ability to obtain, an appropriate valid California Driver’s License.

Education and Experience:

One (1) year of full-time general office support experience.

Additional directly related education and/or experience may be substituted.

General Recruitment Information

The information presented in job postings, job descriptions, or recruitment materials does not form a legally binding contract, either explicit or implicit. Benefits may differ among different employee groups. The details provided in these materials are subject to change or cancellation without prior notification. Prospective employees of the County of Lake must undergo the County's pre-employment medical review program upon receiving a conditional job offer before assuming their position with the County.

Applicants may substitute relevant experience and/or education at a 2 to 1 ratio to fulfill minimum qualifications. For further details, individuals should reach out to the Human Resources department.

ADA Accommodations

Individuals in need of accommodation during the application and/or selection process under the Americans with Disabilities Act (ADA) should reach out to County of Lake Human Resources at (707) 263-2213.

The County of Lake is dedicated to valuing diversity and promoting inclusion, recognizing that our diverse workforce is our most valuable asset, and ensuring our customers remain our top priority.

The County is an Equal Opportunity-Affirmative Action Employer

Veteran's Preference

OFFICE ASSISTANT

DEFINITION

Under general supervision, performs a variety of office, administrative, and general support duties for an assigned county department or work unit; greets office visitors and answers the telephone, providing information and referring visitors/callers to others; operates and uses computers and office equipment; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the Office Assistant series. Incumbents perform a variety of office, administrative, and general support duties that requires previous related experience. It is distinguished from Office Assistant III in that Office Assistant III incumbents perform more specialized and complex work, may have day-to-day responsibility for an assigned work area, and may lead and coordinate the work of other office support staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from supervisory and/or management staff, depending on areas of work assignments. Exercises no supervision over staff.

EXAMPLES OF ESSENTIAL DUTIES

Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job.

• Performs a variety of office, administrative, and general support assignments.
• Serves as an office receptionist greeting office visitors and answering the telephone, providing information, and making referrals to other staff.
• Gathers, assembles, compiles, organizes, and tabulates data and information.
• Types, word processes, and proofreads a variety of documents and materials.
• Maintains and updates records and information in manual and/or automated retrieval systems.
• Records and logs invoices, claims, and other documents.
• Receives, sorts, and distributes mail.
• Utilizes databases, spreadsheets, and other special computer software.
• Operates a wide variety of standard office equipment, including a personal computer.
• May assist with special projects.
• May assist with updating and maintaining specialized manual and/or computerized departmental records and generating reports.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Modern office methods and procedures.
• Public relations principles and techniques.
• File maintenance and information retrieval systems.
• Computers and standard business software used in office and administrative support work.
• Correct English usage, spelling, grammar, and punctuation.
• Basic mathematics.

Ability to:

• Perform a variety of administrative, office, and general support work with minimal guidance and supervision.
• Quickly learn the policies and procedures of the department and unit where assigned.
• Read, understand, and apply policies, procedures, and regulations.
• Follow oral and written directions accurately.
• Type or use word processing software at an acceptable speed to meet production requirements.
• Gather and organize data and information.
• Maintain and update records and reports.
• Operate a personal computer and use department software in the performance of assigned work.
• Operate and use office equipment.
• Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.

• Regularly work well under pressure, meet multiple and sometimes conflicting deadlines.

• Constantly demonstrate cooperative behavior with colleagues, supervisors, and customers/clients.

Licensing and Certifications:

Possession of, or ability to obtain, an appropriate valid California Driver’s License.

Education and Experience:

One (1) year of full-time general office support experience.

Additional directly related education and/or experience may be substituted.

WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS
The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions.

Positions in this class typically require sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

Positions assigned to the Registrar of Voters:

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Positions assigned to the Registrar of Voters are required to work irregular and extended hours evenings, weekends, and holidays during election sessions.

Positions in this class may require local and statewide travel as necessary.

A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law).

Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County.

The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect.

RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information.

HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options.

VACATION ACCRUAL may be adjusted for current city or county government employees.

VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees.

SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees.

HOLIDAYS- An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees.

SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range.

SOCIAL SECURITY - County employees participate in Social Security.

CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees.

DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees.

Closing Date/Time: 3/16/2025 11:59 PM Pacific

• 

• County of Lake

• 707-263-2213

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