Revenue & Tax Administrator

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oakland's Finance Department / Revenue Management Bureau?
Do you want to be a part of a transformative team? Then this is the job for you!
The City of Oakland's Finance Department is looking to hire a Revenue & Tax Administrator.

The Revenue and Tax Administrator role resides within the Revenue Management Bureau of the Finance Department and is responsible for developing revenue and tax enforcement programs that demonstrate efficiency and fairness in the assessment and collection of tax revenue and other fees. The Bureau is responsible for collecting tax and fee revenue on behalf of the City including business license, utility user, parking, real estate transfer, sugar sweetened beverage distribution taxes, excess litter, and mandatory garbage subscription fees. Collection of tax revenues includes the calculation and responsibility of evaluating tax exemptions, tax auditing, tax payment hearings, and collections/liens. The Administrator is responsible for reporting revenue projections in aid of the City budget process.

The role also directs the City's Master Fee Schedule for all City departments. The Administrator is supported by two Assistant Revenue and Tax Administrators and oversees approximately 60 FTEs.

The Revenue Management Bureau is responsible for the collection and subsequent audits of all taxes, fees, and other revenue sources within the city. The ideal candidate will have experience planning and developing policies and programs relating to auditing citywide taxes and revenue enforcement, as well as ensuring compliance with Federal, State, and Municipal Code regulations. The ideal candidate will prepare and present various reports on these revenues and fees before city officials and must have supervisory experience. The Revenue and Tax Administrator will have the opportunity to lead enhancement efforts of revenue collections and create more efficient workflows.

The position is a division head and has overall responsibility for the Revenue Management B ureau. Administration of the bureau includes direction over professional, technical and clerical staff in the Revenue Management Bureau.

We are looking for someone who is/has:

• A strong leader. You will need to effectively lead and collaborate on both interdepartmental and intradepartmental teams, committees, and boards as required. Your role will be to represent the Revenue Management Bureau in these settings.
• A strong oral communicator. You must effectively collaborate and communicate with staff within Finance, across bureaus, as well as with the City Attorney's Office, City Auditor's Office, and department Directors.
• Excellent written skills. You will be responsible for preparing reports and other written communications for citywide departments.

What you will typically be responsible for:

• Monitoring legislation and developments related to municipal revenue production and tax administration, evaluating their impact on City operations and implement policy and procedure improvements.
• Developing and directing the implementation of goals, objectives, policies, procedures and work standards for the division. Developing and implementing management and information systems, procedures, and standards for revenue program evaluation.
• Conferring with and advising City staff and management in analyzing and developing proposed rate structures for business taxes, license fees, parking rates, and other City revenues. Interpreting and explaining ordinances and procedures to City staff and the public. Recommending regulation and ordinance revisions to ensure effective revenue operations. Responding to inquiries and resolve complaints related to Revenue and Tax Division matters.

Read the complete job description by clicking this * link *.

Click on the link below to see a video on what it's like to work for the City of Oakland!
WORKING FOR THE CITY OF OAKLAND

A few reasons you might love this job:

• You will have the opportunity to create and innovate process flow and organizational efficiency.
• The City of Oakland has a history of a unique revenue creation environment, and you can build upon that history.

A few challenges you might face in this job:

• You will have the task of creating process improvements and efficient workflows in revenue collections with limited inside expertise to modernized practices.
• You may face innovating in a challenging budget environment.

Competencies:

• Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data.
• Coaching & Developing Others : Supporting others in stretching and expanding their capabilities.
• Decision Making : Choosing optimal courses of action in a timely manner.
• Fact Finding : Obtaining facts and data pertaining to an issue or question.
• Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations.
• Professional & Technical Expertise : Applying technical subject matter to the job.
• Innovative Problem Solving : Identifying and analyzing problems in order to propose new and better ways of doing things.
• Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability.
• Presentation Skill : Formally delivering information to groups.
• Business Process Analysis : Defining, assessing, and improving operational processes and workflow.
• Thinking & Acting Systematically : Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment.
• Leadership : Guiding and encouraging others to accomplish a common goal.
• Establishing Credibility : Doing what one commits to doing and respecting the confidentiality of information and concerns shared by others.
• Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization.
• Political & Organizational Savvy : Working skillfully with politics, procedures, and protocols across organizational levels and boundaries.

Minimum Requirements for Application

The following qualifications are guidelines, as the appointing authority has broad discretion in filling positions in this classification .

Education

• Bachelor’s degree from an accredited college or university in accounting, finance, business administration, economics, public administration, or a related field. A Master’s degree is desirable.

Experience

• Three years of responsible supervisory experience in the management of revenue and tax administration, tax auditing or accounting operations. Municipal accounting experience is desirable.

Desirable Qualifications

• Certified Public Accountant (CPA)
• Six Sigma, Project Management Certification
• Knowledge of Federal/State collections laws
  

Supplemental Information

This is an at-will position, exempt from the provisions of the City of Oakland Civil Service Rules, per Charter Section 902 .

All applications received will be forwarded to the Finance Department for further consideration.

Meeting the minimum qualification requirements may not result in further consideration, only the most qualified candidates will be contacted for interviews.

What’s in it for you?

• 37.5-hour work weeks
• 15 paid holidays
• Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
• Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
• Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans.
• Dental: Delta Dental full premium for employees and eligible dependents
• Vision: VSP full premium for employees and eligible dependents
• Sick leave: Employees accrue 12 days per year.
• Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
• Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

How to Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system.
APPLICATIONS ARE ACCEPTED ONLINE ONLY.
You may apply and view current openings by visiting our employment opportunities webpage at:

http://agency.governmentjobs.com/oaklandca/default.cfm .

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.

F or recruitment-specific questions, please contact Sarah Herbelin at seherbelin@oaklandca.gov .

The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*:

• CalPERS Medical
• Dental
• Vision
• Medical Waiver Plan - Cash-In-Lieu
• Flexible Spending Accounts
• Commuter Benefits
• Group & Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Guaranteed Ride Home (GRH)
• Pension Benefits
• Deferred Compensation

* Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements

Closing Date/Time: 3/17/2025 11:59 PM Pacific

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• City of Oakland

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