Social Work Supervisor I

The Position

Bargaining Unit: Local 1021 - Social Services First Line Supervisors Unit

The Employment and Human Services Department is currently accepting applications to fill one (1) vacancy for Social Work Supervisor I.

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The Social Work Supervisor I plans, assigns, and directs the work of social workers and technical support staff who are engaged in providing social casework services such as complex adult protective services cases, conservatorship, adoptions, care management for frail elders and adults with disabilities, foster home and institutional placements, and children's protective services. They oversee child safety and meet legal mandates, perform complex case consultations, ensure corrective action procedures are developed and implemented, and provide instruction on policies and procedures concerning eligibility for and delivery of public social services.

We are looking for someone who:

• Is compassionate and will treat all clients with dignity and respect
• Can communicate effectively and collaborate with professional partners and clients from diverse racial, ethnic and socio-economic backgrounds
• Can meet work timelines and demands

What you will typically be responsible for:

• Overseeing documentation of project activity, data collection and reporting
• Overseeing staff and ensuring that desired outcomes are being met
• Providing data and reports on the status of staff productivity
• Conducting individual conferences with social caseworkers to discuss case problems
• Attending committee meetings to ensure the improvement of services

A few reasons you might love this job:

• You will work in an environment that is fast-paced, multi-faceted, and encourages complex thought and adaptability
• You will have the opportunity to help clients in a compassionate, holistic manner
• You will work on a collaborative team with supportive colleagues
• You will work to keep vulnerable populations safe

A few challenges you might face in this job:

• You will have to adhere to the ethical guidelines of being a social worker on a legal defense team
• You will have to manage the emotional strain of being responsible for client outcomes
• You may have to work with limited resources in the community
• You must adhere to and meet State and Federal Mandates

Competencies Required:

• Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Writing: Communicating effectively in writing
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes
• Delegating: Sharing responsibility, authority, and accountability
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change

The eligible list established from this recruitment may be used to fill future openings for up to six (6) months.

To read the complete job description, please visit the website, www.cccounty.us/hr .

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in social welfare, psychology, sociology, or a closely related field.

Experience: Three (3) years of full-time or its equivalent social casework experience in a public or private human services agency responsible for providing social services to adult, family and/or children.

Substitution: One (1) year of additional full-time or its equivalent experience of the type noted above may be substituted for the required academic major. No substitution is allowed for the Bachelor’s degree.

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. HireVue Oral Exam: The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Displaying Ownership and Accountability, Handling and Resolving Conflict, Involving Others (Engaging Teams), Safety Focus, and Valuing Diversity. (Weighted: 100%). Departmental Hiring Interview
The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview, as well as computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 3/7/2025 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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