Director, Extended Opportunity Programs and Services (EOPS)

SUMMARY DESCRIPTION

Plans, directs, and coordinates the College’s Extended Opportunity Programs and Services

(EOPS). These Programs can include but are not limited to the following: Cooperative Agencies

Resources for Education (CARE), California Work Opportunity, and Responsibility to Kids

(CalWORKs), Guardian Scholars (Foster Youth and former Foster Youth), and other related

programs. Directs high school and college-level outreach activities to promote the programs and

identify potential student-participants.

DISTINGUISHING CAREER FEATURES

The Director of EOPS, CARE, CalWORKs, Guardian Scholars, and NextUp provides integral

student services by implementing support to students that gives pathways and opportunities to

higher education otherwise may not be possible through traditional enrollment processes. The

Director proposes, fundraises, and administers funding for the services and develops internal

processes for properly allocating resources to students engaged in any or all of the programs in

accordance with Title 5 regulations. The Director is a management position, which is part of a

comprehensive student services team.

SUPERVISION RECEIVED AND EXERCISED

Supervise EOPS/CARE, CalWORKs, Guardian Scholars, and NextUp office staff to include

faculty, classified staff, hourly staff, and student assistants and assist categorical counseling staff

as needed.

Management and supervision of program faculty and staff, including participating in the program

hiring, evaluation, performance intervention and retention of faculty and staff members in areas of

supervision.

REPRESENTATIVE DUTIES

The following duties and responsibilities are typical for this position. Incumbents may not perform

all the listed duties and/or may be required to perform additional or different duties from those set

forth below to address business needs and changing business practices.

LEADERSHIP

Administers and manages student services programs: EOPS, CARE, CalWORKs, Guardian

Scholars, NextUp and other related programs, ensuring they meet California Education Code

Title 5 guidelines in recruiting, supporting, and retaining underrepresented students and

supporting the College’s mission for access and diversity.

Lead or participate in district-wide or College committees, initiatives, teams, or ad hoc groups as

assigned.

Provides leadership in offering appropriate services, programs and activities that serve the

instructional and student services needs of the educationally and financially disadvantaged

students. Establishes best practices for referring participating students to services on and off

campus. Collaborates with all student services areas such as, and not limited to, Financial Aid,

Disabled Student Programs (DSPS), Associated Students, Student Equity, and Counseling to

contribute to student success and student work opportunities.

RELATIONSHIPS

Advocates, promotes, and informs local high schools, other College outreach programs, and

student services about the programs and administrative compliance. Participate in workshops,

meetings, and conferences, at the district, local, regional, and state levels as appropriate to the

assigned areas of responsibility. Serves as the College’s EOPS, CARE, CalWORKs, Guardian

Scholars liaison, NextUp with the California Community Colleges Chancellor’s Office, Region 8,

and county social workers.

Organizes advisory committees in accordance with the South Orange County Community College

District Operating Agreement with local K-12 school districts, businesses, and parent

representatives to establish effective networks for identifying targeted students and coordinating

delivery systems for identified student needs. Work cooperatively and provide leadership as a

member of the college management team consistent with the mission and function of the College

and District.

Maintains communication with District and college staff as well as various agencies to coordinate

program services, exchange information, and refer participating students. Initiate’s

communications to pass on trends and new legislation and regulations for working with targeted

student populations.



POLICY COMPLIANCE

Responsible for preparing and submitting all appropriate program compliance reports for

assigned programs including but not limited to EOPS,/CARE, CalWORKs/TANF, Guardian

Scholars, and NextUp programs. Ensure program compliance with applicable laws, rules,

regulations, and requirements; analyze, interpret, and apply laws and District policies and

procedures. Supervise the preparation and submission of timely and accurate applicable reports

to meet college, state, and federal requirements.

Recommend policy and procedures for all components related to the EOPS/CARE, CalWORKs,

and Guardian Scholars programs including, but not limited to, program-specific instruction,

counseling, eligibility, outreach, cultural awareness, retention, transfer, and on-going program

maintenance. Develop new services and programs for the department in compliance with state

and local policies and guidelines to expand and increase services to students.

ORGANIZATION

Manages, researches, and maintains budgets for assigned programs; prepares budgets forecast

of funds; administers approved budgets and directs preparation and maintenance of detailed and

comprehensive reports, records, and files supporting program operations and activities. Monitors

and approves program expenditures, responsible for the reporting and accounting for categorical

program funds. Coordinate the preparation, submission and administration of assigned student

support services operating budgets and grants. Coordinates program resources requests.

Learns and applies up-to-date knowledge of college curriculum, instructional methods, online

services/resources, and technologies when working with committees and students. Serve as the

lead on Program Review, Student Learning Outcomes for Student Services Programs.

Coordinate the development of programmatic publications and promotions.

Develop, implement, and evaluate assigned student support programs and planning strategies,

integrating planning with budgeting.

Performs other duties as assigned that support the overall objective of the position and the

District's mission and philosophy.

Report to work on a regular and consistent basis, as scheduled, to assigned job.

MINIMUM QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be

learned within a short period of time in order to successfully perform the assigned duties.

KNOWLEDGE OF:

The position requires specialized professional knowledge of the principles and audiences for Title

5 funded student-centered programs, including program development and evaluation, budget

management, and compliance with local, state, and federal laws, regulations, policies, and

procedures.

Requires working knowledge of college development theory and student services issues on a

community college campus.

Requires a working knowledge of federal and California financial aid programs, eligibility, and

student needs assessment.

Requires specialized knowledge of and skill at developing and implementing a plan of

accountability for EOPS, CARE, CalWORKs, Guardian Scholars, and related categorical

programs, especially as related to state regulations.

Requires knowledge of best practices on supervisory, performance management, team building

practices and ability to work effectively as a member of the administration team.

Requires working knowledge of and skills at assessing, understanding, articulating, and

evaluating information technology needs, and solutions to support these areas of

responsibility, evidence of experience and training in the utilization of technology in

administrative practice.

Requires well-developed oral and written language skills to prepare reports and professional

correspondence and evidence of ability to communicate effectively, in English, with a diverse

population both orally and in writing.

Requires well-developed human relations skills to initiate contact and develop work relationships

with educators, agencies, and students, conduct performance reviews, deliver presentations,

and convey technical information to a wide variety of audiences.

Requires knowledge of college, district, community, and social service referral sources.

Evidence of sensitivity to, understanding of, and respect for the diverse academic,

socioeconomic, ethnic, religious, cultural, disability, sexual orientation and needs of

community college students.

Previous experience in the management or coordination of educational programs, community

organizations, government programs or private industry, which serves predominantly

individuals from disproportionately impacted backgrounds.

ABILITY TO:

Requires the ability to perform the essential responsibilities of the position.

Requires the ability to develop program and customer service standards and measurable

outcomes.

Manage and provide leadership in the development of program reviews and student learning

outcomes of programs assigned.

Requires the ability to learn, interpret, ensure compliance, and apply State Education Code,

Government Code, Title 5, and other federal and state regulations as related to the

responsibilities of the position.

Requires the ability to develop and administer budgets.

Requires understanding of sensitivity to and commitment to meeting the needs of individuals from

diverse academic, socioeconomic, cultural, disability and ethnic backgrounds.

Requires the ability to work collaboratively and productively with internal and external

constituencies to identify and recruit students, enhance student engagement and retention,

and success.

Requires the ability to advocate for the programs supervise and support the core values of the

College. Requires the ability to communicate effectively both orally and in writing with

students, faculty, staff, and community members.

Requires the ability to direct, train, and coordinate office staff and establish and maintain

cooperative working relationships.

SPECIAL QUALIFICATION:

Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural,

and ethnic backgrounds of staff and students and to staff and students with disabilities

.

EXPERIENCE AND EDUCATION:

Must meet the requirements under California Code of Regulations (a) and (b) AND (c) for an

EOPS Director under Title 5 Regulations as follows:

(a) Possess a master's degree from an accredited institution and one year of formal training,

internship, or leadership experience reasonably related to the assignment which may but need

not be concurrent with the required full-time service OR possess the California Community

College Supervisory Credential OR have a combination of education and experience that is at

least equivalent to the above.

(b) Within the last four years, two years of full-time experience or the equivalent in the

management or administration of educational programs, community organizations, government

programs, or private industry in which the applicant dealt predominantly with ethnic minorities or

persons handicapped by language, social or economic disadvantages; OR two years-experience

as a community college EOPS counselor or EOPS instructor; OR have comparable experience in

working with disadvantaged clientele.

(c) Must have completed a minimum of six units of college-level course work predominantly

relating to ethnic minorities or persons handicapped by educational, language, or social

disadvantages.

Commitment to equity and diversity. All applicants must have demonstrated sensitivity to and

understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender

identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and

staff. The applicant must be able to demonstrate how these factors relate to the need for equity minded

practices within an educational environment.

LICENSES AND CERTIFICATES, AND/OR OTHER REQUIREMENTS:

Valid driver’s license or ID required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment and physical demands described here represent those required by an

employee to perform the essential functions of this job successfully. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

Work Environment:

Work is performed in a standard office setting with frequent on and off campus meetings

and assignments, including those to local high schools and community events and sites.

Position requires flexible hours including evenings, weekends, and occasional holiday

community/college outreach events. Duties are typically performed at a desk or computer

terminal, however, will frequently also be performed at off campus temporary indoor and

outdoor sites utilizing telephone and remote computer systems and laptops. The position is

subject to noise from office equipment operation; frequent interruptions and contact in

person, via email and on the telephone with students, academic, management and

classified staff, and others. At least minimal environmental controls are in place to assure

health and comfort. Incumbent must be able to commute to off campus outreach sites.

Physical Demands:

Incumbents regularly stand or sit for prolonged periods of time; walk on and off campus

pulling lightweight portable luggage carriers with supplies, for short distances on a regular

basis; travel via personal automobile to various in- door and out-door locations to attend

meetings and conduct work; occasionally stoop, bend, kneel, crouch, reach, and twist; lift,

carry, push, and/or pull light to moderate amounts of weight; operate office equipment

requiring repetitive hand movement and fine coordination including use of a computer

keyboard; verbally communicate clearly and distinctly to exchange information; see in the

normal visual range with or without correction; hear in the normal audio range with or

without correction.

District Management Team Salary Schedule - Range 17

Initial Screening Date: March 11, 2025

Required Documents: Resume and Cover Letter

Applications missing the required documents will not be considered. Hours Per Week: 40 Months: 12



Closing Date/Time: Continuous

• 

• South Orange County Community College District

• 949.582.4850

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