What You'll Be Doing

Wake County is looking for an energetic and motivated Food & Nutrition Services (FNS) Manager to lead a dedicated team within ourEconomic Services (ESS) Division.
In this role, you’ll ensure that families receive timely and accurate food assistance, keep our team inspired and engaged, and work with community partners to create meaningful change. If you love leading teams, solving problems, and making a real difference, we’d love to have you on board!

What You’ll Be Doing:

• Lead & Inspire - Guide an amazing team in delivering top-notch Food & Nutrition Services while keeping energy and morale high!
• Set the Vision - Develop and execute both long-term and short-term goals to ensure our services are always efficient and effective.
• Analyze & Improve - Monitor program performance, track key data, and implement effective procedures to meet federal and state standards.
• Coach & Support - Supervise a group of fantastic FNS supervisors, provide feedback, and help them grow professionally.
• Train & Communicate - Ensure staff members are fully equipped with the tools and knowledge they need to succeed.
• Engage with the Community - Be the go-to person for public inquiries, escalated client concerns, and program-related questions.
• Collaborate & Innovate - Work with other departments and community partners to enhance access to essential services.
• Recruit & Build the Team - Lead hiring efforts, interview top candidates, and bring the best talent into the Wake County family!
• Stay Ready - In the event of an emergency, be prepared to step up and support our community when they need us most.

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Bachelor's degree
• Five years of job-related experience, including three years of supervisor experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three years Food & Nutrition Services supervisory experience
• Five years Supervisory experience in an Economic Services program (Medicaid, Work First, Childcare Subsidy, Child Support, Energy) or related Human Services program in a county or state DSS

How Will We Know You're 'The One'?

• Knowledge of Food & Nutrition Services program policy and regulations
• Monitor/assess performance of oneself, other individuals, or organizations to make improvements or take corrective action
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Must have excellent interpersonal, oral and written communication skills, the ability to work independently and/or in a team setting
• Ability to quickly assess the relative costs and benefits of potential actions to choose the most appropriate one
• Ability to exercise independent and sound judgment in performing the duties of the position
• Experience providing positive support, while leading and motivating staff

About This Position

Location: HSC Somerset Raleigh, NC 27609

Employment Type: Regular

Work Schedule: Monday - Friday 8:00am - 5:00 pm

Hiring Range: 66,270 - 89,467

Market Range: 66,270.00 - 112,663.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 3/3/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

• 

• Wake County Government

Show more