Business Intelligence Consultant

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools.
• Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience.

Licenses or Certifications:

• None.

Notes to Applicants
The mission of OPO is to provide impartial oversight of the Austin Police Department’s ( APD ) conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community. When people have concerns or complaints about potential police misconduct, those concerns need to be heard, investigated and resolved. At OPO , everything we do is to promote an atmosphere of earned trust between Austinites and APD .

The Business Intelligence Consultant position works in the Policy & Research Division of the Office of Police Oversight ( OPO ).

Business Intelligence Consultants at OPO utilize their expertise in data analysis and synthesis to identify significant findings, share those findings to increase transparency, and utilize those findings that drive forward progress and assist in designing solutions and informing policy recommendations. This position requires individuals that have a combination of superior data and research skills and the business acumen to present complex findings to non-technical audiences.

When completing the City of Austin employment application:

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

An assessment will be administered as part of the interview process. Prior to first-round interviews, all candidates will be expected to submit a professional writing sample from past employment. The writing sample must be an example of the candidate’s individual work. Group projects will not be accepted. Candidates who fail to complete this assessment will not move forward in the hiring process.

Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility.
Pay Range
$33.49 - $42.71
Hours
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Evenings and weekends may be required based on business and operational needs.
Job Close Date 02/17/2025 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Lane, Austin, Texas 78754 Preferred Qualifications
Preferred Experience:

• Experience performing sophisticated data analysis.
• Experience leading a data analytics team or initiative.
• Experience writing public-facing, data-based reports.
• Experience with analytics and statistical software such as Excel, SPSS , SAS , R, STATA , Python, or Tableau.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly.

Responsibilities - Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects.
• Knowledge of industry standard database systems such as MS, SQL , and Oracle.
• Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts.
• Knowledge of release, change, configuration, and incident management.
• Knowledge of industry reporting techniques and developing and maintaining interactive reports.
• Knowledge of relational data modeling and relational database design.
• Knowledge of standard industry ERP technologies such as SAP .
• Knowledge of business operations as well as one or more business functional areas.
• Skill in data analysis and data mining.
• Skill in identifying and solving system and application problems.
• Skill in coordinating work projects and providing technical assistance.
• Skill in preparing data structures, flowcharts, and logic flow diagrams.
• Skill in applying migration procedures.
• Skill in analyzing and meeting the data processing needs of users.
• Skill in working with people of varying technical abilities in a team environment.
• Skill in training groups on reporting standards.
• Skill in analyzing major system reporting problems and applying appropriate solutions.
• Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing.
• Ability to learn City specific and industry standard reporting tool sets.
• Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing.
• Ability to support and work with Business Intelligence/Data Warehousing environments.
• Ability to establish and maintain effective working relationships with City staff and the general public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet these requirements?

• Yes
• No

* Describe in detail your professional experience performing sophisticated data analysis and provide specific examples with dates. Responses should provide at least one example of work involving equity-related research questions.
(Open Ended Question)
* Using specific examples with dates, describe in detail your professional experience leading a data analytics team or initiative.
(Open Ended Question)
* Using specific examples with dates, describe in detail your professional experience writing public-facing, data-based reports.
(Open Ended Question)
* Using specific examples with dates, describe your work-related experience with analytics and statistical software such as Excel, SPSS, SAS,R, STATA, Python, or Tableau. List and describe your experience with all such software used.
(Open Ended Question)
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.

• I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).

Optional & Required Documents

Required Documents Resume Cover Letter Optional Documents

• 

• City of Austin

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