What You'll Be Doing

Do you have a passion for GIS technology and spatial analysis? Do you enjoy supporting customers by developing GIS solutions that improve your community? Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services, and always being dependable? If so, then consider joining Wake County Geographic Information Services as a GIS Analyst on our Project & Portfolio Management (PPM) team!

In the GIS Analyst role, you will be part of a dedicated 4-member team responsible for all aspects of project definition and execution, using GIS knowledge and best practice project management methodology. PPM empowers customers through support and service and oversees customer business improvements through definition, analysis and implementation of various GIS solutions including but not limited to: ArcGIS Online Story Maps, digital datasets, dashboards, desktop analyses resulting in maps and reports, etc. The PPM team provides critical GIS data and support to various Wake County departments and municipalities by working closely with other GIS Division teams, including Customer Service, E911/Addressing, Property Mapping, and System and Applications. Wake GIS supports a variety of projects for: Board of Elections - County Manager’s Office - E911 Call Center - Fire Services / Emergency Management / Emergency Operations Center - EMS - Environmental Services - Facilities, Design & Construction - General Services Administration - Housing Affordability & Community Revitalization - Health & Human Services - Parks, Recreation & Open Space - Planning, Development & Inspections - Sheriff’s Office - Soil & Water Conservation District - Strategy, Performance & Innovation Tax Administration - Wake County Public Libraries

The selected candidate for this role will work independently, as well as in cross functional teams for a variety of projects. Key functions include but are not limited to:

Essential Functions:

• Manages GIS content in a Content Management System (ArcGIS Online, Web Authoring platform, SharePoint, Esri Maps for PowerBI and/or other emerging technologies as appropriate). Supports users with training, communication and applies governance and policy
• Creates deliverables for Department and public customers that include ArcGIS Online Story Maps, digital datasets, dashboards, field data collection applications, map viewers and desktop analyses resulting in maps and reports
• Creation of analysis products, GIS models and data updates using Esri desktop GIS
• Serve as data steward for assigned GIS datasets and maintain currency of layers, following best practices in alignment with Enterprise Data and Platform Governance
• Maintain SharePoint site content for department project coordination

Geographic Information Services (GIS) is changing the way decisions are being made in Wake County. With a diverse population over 1 million people and one of the fastest rates of growth in the United States, geographic information and services are increasingly sought out by County officials, organization leadership, department managers, and service providers for decisions on strategic planning, management and delivery of critical services throughout Wake County.

Wake County GIS is responsible for the creation, accuracy and maintenance of property, addressing and hundreds of other location-based data sets that inform data-driven decisions. GIS staff provides data, maps, research, analysis, application development and support services to county departments, residents, businesses, academic institutions, various governmental/non-profit entities and the general public.

Wake County GIS staff enjoy working within a dynamic and fast-paced environment where service, communication and partnership are core values. Wake County GIS is recognized locally and nationally by organizations including the National Association of Counties and the Center for Digital Government for its innovative solutions and contributions to the industry.

About Our Team

Come thrive with us at Wake County GIS. We take pride in the quality of our applications, infrastructure and data. We cultivate partnerships with Wake County Departments and the NC GIS community. We participate in enterprise development efforts as well as quick turnaround asset inventory / field data collection efforts. We have grown a solid platform and are positioning ourselves to provide emerging technologies to help our customers realize the growing potential of GIS.

The GIS Analyst works as an integral member of an energetic, award-winning team of experienced technical professionals. This role designs and develops innovative geospatial solutions to meet the business needs of County leadership, staff and citizens. The successful candidate is a problem solver, is skilled in building relationships, is service oriented, thinks strategically, and can multi-task in a dynamic, fast paced environment.

The Basics (Required Education and Experience)

• Associates degree in Computer Science, Geographic Information Systems, Computer Engineering or a related field
• Three years of experience in geographic information systems; or
• Five years of experience in geographic information systems
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three to Five years of experience in geographic information systems analysis
• Demonstrated/proven track record working independently to deliver geospatial analysis, including the use of ArcGIS Online, ArcMap, ArcGIS Pro and Esri Model Builder
• Experience developing ArcGIS Online Solutions including Story Maps, Map Tours, Spatial Dashboards, Field Data Collection Applications and Map Viewers
• Experience working in a local government organization

How Will We Know You're 'The One'?

• Ability to complete projects on time and balance competing priorities, adapt and respond to change requests
• Proven track record and skills building professional relationships with team members and department customers to design solutions that meet business needs
• Ability to effectively communicate in both written and verbal forms, understand, analyze and respond to customer support needs and document solutions
• Solid analytical thinker with independent research and problem-solving skills, excellent attention to detail, and the ability to consider numerous data sources to make conclusions or identify alternative solutions
• Ability to manage time and effectively communicate in a hybrid work environment both in office and virtual

About This Position

Location: WCOB Raleigh, NC 27601

Employment Type: Regular

Work Schedule: Mon - Fri, 8:30am - 5:15pm

Hiring Range: 68,544 - 92,533

Market Range: 68,544.00 - 116,522.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 2/17/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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