What You'll Be Doing

Are you looking to get involved in your community? Do you want to make a difference? If so, get ready to roll up your sleeves and become a part of something bigger! The Wake County Board of Elections is currently seeking an enthusiastic, customer service driven individual to join our Staffing Team. The ideal candidate will enjoy interacting with people, will be a strong communicator and will thrive in a fast-paced work environment. This position is in-person and will work at the Board of Elections Operations Center.

What will you do as an Elections Specialist on the Staffing Team?

• Recruit and staff Precinct Officials to work at Wake County’s 212 Election Day polling places and up to 25 Early Voting sites
• Assist in the development of recruitment materials, such as videos, flyers, tear-off pads, and brochures
• Develop and send surveys to a pool of 10,000+ active Precinct Officials to gauge their availability for upcoming elections and to receive feedback from their experience working previous elections
• Work with Wake County political parties in odd numbered years to coordinate the appointment of Precinct Officials
• Register Precinct Officials for their required training through a learning management system
• Record Precinct Official attendance at in-person training classes
• Compile a pay report for 2,500+ Precinct Officials at the conclusion of each election
• Coordinate with the Wake County Finance Department to process Precinct Official taxpayer identification and direct deposit forms
• Coordinate with a temporary staffing agency to compile and process weekly timesheets for Early Voting workers
• Provide customer service to current and prospective Precinct Officials over the phone, through e-mail and in-person
• Assist in maintaining accuracy of Precinct Official information in internal database by performing weekly data audits
• Review and process applications submitted by prospective Precinct Officials
• Speak to prospective Precinct Officials at monthly orientation sessions

About Our Team

The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers State election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center.

The Basics (Required Education and Experience)

• High School Diploma or GED
• Two years experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience with project management systems
• Experience in a County Board of Elections Office
• Experience in use of online learning management systems
• Experience composing and sending communication using a mass e-mail tool
• Experience providing customer service in-person, over the phone and via e-mail

How Will We Know You're 'The One'?

• Proficiency in use of Microsoft Word and Excel
• Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the policies and procedures
• Ability to develop and maintain strong relationships with customers by listening to the customer and understanding and responding to identified needs
• Ability to accomplish tasks and processes accurately and completely
• Ability to deal with high stress situations calmly and effectively
• Ability to maintain effectiveness when experiencing major changes in work tasks or the work environment
• Ability to adjust effectively to work within new work structures, processes, requirements, or cultures
• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to build and maintain ongoing, collaborative and working relationships with coworkers to achieve the goals of the work unit
• Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs
• Ability to identify problems, determine possible solutions and actively work to resolve issues
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to weigh alternative actions and make decisions that incorporate opinions, facts, tangible and/or intangible factors

About This Position

Location: Board of Elections Ops Ctr Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 22.84 - 27.43

Market Range: 22.84 - 32.03

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 2/16/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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