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Job Description
JOB SUMMARY
The Town of Prosper is currently seeking qualified and dedicated individual
for the position of:
Emergency Communications Officer (911-Dispatch)
Salary Range: $50,273 - $71,177
Step 1: $50,273
Step 2: $52, 603
Step 3: $54,932
Step 4: $57,241
Step 5: $59,571
Step 6: $61,900
Retirement Benefits (TMRS), 2-to-1 Match
Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment
Flex Scheduling Opportunities
Tuition Reimbursement
Wellness Benefits
Training & Continuing Education Opportunities
Qualifications:- High School Diploma or G.E.D., and two (2) years data entry or customer service representative experience; or equivalent combination of education and experience.
- Must obtain Texas Law Enforcement Dispatch Certification within six (6) months from date of employment. Preference may be given to applicants with current certifications.
- Must obtain Emergency Medical Dispatch, TCIC/NCIC, Positron 9-1-1 equipment, and TDD (Telecommunications Device for the Deaf) certifications.
- Must pass a pre-employment drug screening and/or post-offer hearing exam, psychological test, pass written comprehension/ suitability test, and pass background investigation and MVR check. The hiring process will also include a series of interviews, which must be successfully completed.
- May be required to possess State of Texas Drivers License.
This position performs under the direct supervision of the Communications Supervisor, responds to emergency and non-emergency calls and dispatches needed services or directs calls to appropriate individual(s). This position requires on-site presence and is not eligible for remote or work-from-home arrangements.
EXAMPLES OF DUTIES
Please follow this link to the Complete Job Description:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager.
PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS -
ABOUT THE COMPANY
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Town of Prosper
Show moreThe Town of Prosper is a community focused on families that is steadfastly committed to small town ideals and providing a quality living experience for all residents.
The Prosper staff has carefully cultivated an environment centered around teamwork and connectivity, which enables our employees to accomplish our collective goal of providing top-notch services for our residents.
We empower employees at all levels to contribute to the Town through our Continuous Process Improvement program, which enables employees at any level to bring forward an idea that they feel could improve the employee or resident experience. In addition to this, we offer multiple opportunities annually for employees to speak with Town Leadership directly and ask any questions they may have. Prosper has and will continue to have exceptional leadership guiding our team and community through the immense growth and development the Town is experiencing.
Join our team today! #ProsperWithUs
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