Program Compliance Coordinator - ARR Training

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
• Experience may substitute for education up to the maximum of four (4) years.
• Graduation with a Master’s degree from an accredited college or university may substitute for required experience up to two (2) years.

Licenses and Certifications Required:
None.
Notes to Applicants

Austin Resource Recovery’s Training work group is seeking a candidate knowledgeable about Texas CDL Training and state regulations to lead CDL compliance initiatives and be the department’s backup Designated Responsible Person for the TXDPS third-party skills testing program.

Through a hybrid of field work and office activities, this position will be responsible for managing compliance and auditing ARR operational training programs, including the Entry Level Driver Training Program ( ELDT ) and Third-Party Skills Testing Program ( TPST ). This position will create and maintain databases; training course syllabuses; and training videos, manuals, and tutorials to ensure compliance with Federal and State regulations. Additionally, this role involves close collaboration with the Training Supervisor and training instructors to assure training programs and courses are in compliance with industry standards, and performing at optimum levels.

Application: Each individual who submits an Application as provided in the Municipal Civil Service Rules and meet the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Your application should reflect your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., “see resume” or “see Linked In Profile”). The responses to the supplemental questions inquiring about experience should be reflected on your application.

This position requires a criminal background investigation ( CBI ). In addition to the City of Austin’s standard CBI , applicants for this position must also be able to pass an in-depth background check conducted by the DPS . Click HERE for more information. Job offers may be rescinded if the candidate does not pass this background check. Only numbers 1, 3, 4, 5, 6, 7, and 8 apply.

Skills Assessments: A competency assessment may be required to verify your skill set.

90-Day Provision for Additional Vacancy: This posting may be used to fill other similar positions within Austin Resource Recovery outside of the division listed above.

Nepotism Policy: The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”

Virtual Interviews: Austin Resource Recovery may conduct virtual interviews.

Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Benefits: Working with the City of Austin at Austin Resource Recovery ( ARR ) provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

This position is eligible for the Public Service Loan Forgiveness ( PSLF ) Program. This is a federal program designed to encourage individuals to work in public service by forgiving the balance of their federal student loans upon meeting program requirements.

Military/Veteran: Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Tobacco and Vape-Free Workplace: All Austin Resource Recovery locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any ARR worksite - including parking lot or in any personal vehicle located on the premises.
Pay Range
$30.70 - $38.37
Hours
Monday through Friday
7:00 a.m. - 3:30 p.m.
Employees may be required to work some early mornings or after hours as business needs require.
Job Close Date 02/03/2025 Type of Posting External Department Austin Resource Recovery Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 3810 Todd Lane, Austin, TX, 78744 Preferred Qualifications

• Knowledge of CDL Training, FMCSA 49 CFR Part 383, 384, and 385, and DPS CDL Compliance and Regulations.
• Experience utilizing Microsoft Power Apps, PowerBI, Power Automate, SharePoint, Workday, or any other Learning Management Systems.
• Experience crafting and delivering presentations, writing comprehensive training materials, and facilitating engaging training sessions.
• Experience managing and coordinating training programs and managing the ongoing tasks that come with training program management.
• Ability to travel to multiple work locations

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws. Determines program metrics and resource requirements. Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals. Manages, coordinates, and implements contracts/projects associated with assigned programs. Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws. Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims. Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs. Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders. Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.

Responsibilities- Supervision and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable Federal, State, and Local laws.
• Knowledge of contracts including contract language, terms, conditions, etc.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in negotiation.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
• Ability to interpret policies, procedures, and regulations.
• Ability to impartially summarize and evaluate factors related to contracts.
• Ability to resolve complex, contractual issues.
• Ability to train others.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The Minimum Qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field. Experience may substitute for education up to the maximum of four (4) years. Graduation with a Master’s degree from an accredited college or university may substitute for required experience up to two (2) years. Do you meet Minimum Qualifications?

• Yes
• No

* Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Check

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* Please describe your experience with and knowledge of the Entry Level Driver Training and Third Party Skills Testing programs. Please indicate which positions from your employment record you gained this experience.
(Open Ended Question)
* Please describe your experience crafting and delivering presentations, writing comprehensive training materials, and facilitating engaging training sessions. Indicate in your response which positions from your employment record you gained this experience.
(Open Ended Question)
* Please describe your knowledge of and experience with CDL Training, FMCSA 49 CFR Part 383, 384, and 385 and DPS CDL Compliance and Regulations. Please indicate which positions from your employment record you gained this experience.
(Open Ended Question)
* Describe your experience using or managing databases or Learning Management Systems (LMS), including the number of years’ experience you have in this qualification. If you do not have this experience, list N/A.
(Open Ended Question)
How did you hear about this opportunity? (The information requested is optional and is not considered as part of the application for employment.)

• Employee Referral
• Online Advertising/Media
• ARR Job Fair
• Workforce Solutions Job Fair
• COA Website
• CDL Driving School
• Other

Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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