What You'll Be Doing

The Housing Department is recruiting for a Homeless and Prevention Services Division Director. The Homeless and Prevention Services (HPS) Division Director plays an integral role in the community’s effort to prevent and end homeless. This position will coordinate with other divisions in the Housing Department, as well as external partners, to ensure homelessness is rare, brief and non-recurring.

The HPS Division operates one of the largest emergency shelters for men experiencing homelessness in the state. It also manages all community contracts with homeless service providers through the nationally recognized Bridge to Home program and operates the flagship “Wake Prevent!” program.

The Division Director ensures the administration and compliance for Federal grant and locally funded programs focused on homeless and housing services which serve the most vulnerable and lowest income households who are at-risk or experiencing homelessness.

The HPS Division Director will work through staff and partners to construct comprehensive engagement, education, support services and affordable housing strategies.

About Our Team

Wake County Department of Housing Affordability and Community Revitalization’s goal is to ensure that quality affordable housing is available for all Wake County residents. This Department comprises of five divisions: Equitable Housing & Community Development; Homeless & Prevention Services; Research, Data & Systems; Permanent Housing & Support Services; and Veteran Services. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing.

The Basics (Required Education and Experience)

• Bachelor's degree in Human Services, Health or related field
• Six years of clinical operations management experience including at least two years of supervisory experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Increasing experience of five or more years in implementing housing and homeless programs
• Understanding of the housing first model, trauma-informed care, tenancy supports and care coordination

How Will We Know You're 'The One'?

• Detailed understanding and knowledge of systems affecting homelessness and strategies to serve highly vulnerable populations
• Ability to provide effective division leadership, establishing work expectations and monitoring staff performance
• Excellent speaking, listening and written communication skills, ability to negotiate complex service contracts and facilitate the implementation of new or reimagined programs
• Demonstrated ability to lead others with a willingness to examine relevant viewpoints and explores alternative approaches
• Critical problem solving and analytical thinking skills to identify program needs and propose viable solutions
• Manage several priorities simultaneously, as well as establish and meet deadlines
• Ability to build solid cross-functional relationships internally and externally to identify and maintain partnerships
• Ability to take prompt, proactive action to accomplish objectives and to act to achieve goals beyond what is required
• Provides excellent customer service in all interactions, including the ability to make decisions without regard to that personal prejudices, biases and experiences
• Demonstrated ability to work within program budgets and finances including innovative strategies to weave funding streams together to increase community impact

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 97,195 - 174,945

Market Range: 97,195.00 - 174,945.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 1/28/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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