Court Operations Supervisor

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Criminal Justice or Business Administration plus two (2) years of relevant work experience, one (1) of which was in a lead or supervisory capacity.
• Experience may substitute for education up to the maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year as well as the name and contact information for the supervisor and/or human resources department.
• Verification of employment history dates on resume should match online Employment Application.
• Starting salary will be based on overall relevant experience from youremployment application, not your resume or cover letter.
• Please note that Downtown Austin Community Court may close the job posting at any time after 7 days from the date of the initial advertisement.

Additional Information:

CBI :
If selected as top candidate for this position you must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Skills assessments may be used to determine selection for interview process after initial applicant review.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
Pay Range
$27.41 - $33.30 per hour
Hours

• Monday-Friday
• 8:00 a.m. - 5:00 p.m.
• Occasional evening, weekend and/or holiday hours may be required.

Job Close Date 02/13/2025 Type of Posting External Department Downtown Austin Community Court Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Rd, Austin, TX 78704 Preferred Qualifications
Preferred Experience:

• Experience working in a court setting.
• Experience providing customer services to a variety of individuals, including individuals experiencing homelessness.
• Experience managing change.
• Experience utilizing an electronic court case management system.
• Experience managing a small workgroup, including employee development and training activities.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Designs and implements systems and procedures to ensure uniform record maintenance, system updating, and quality control. Provides information/data to court staff and the public. Researches special issues concerning court processes and procedures and make recommendations to management. Develops and monitors unit budget. Participates in strategic and long-range planning. Compiles statistical and financial information. Prepares bank deposit, research and resolve discrepancies. Coordinates unit procedures/policy with other court units.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisor activities including selection, training, evaluation, counseling and recommendation for dismissal.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of law and legal principles and practices relevant to Municipal Court.
• Knowledge of criminal enforcement proceedings.
• Knowledge of Federal, State and Local laws.
• Knowledge of city practices, policy and procedures.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to interpret policies and guidelines as they relate to municipal government.
• Ability to establish and maintain good working relationships with other city employees and the public.
• Ability to exercise discretion in confidential matters.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for a Court Operations Supervisor include; Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Criminal Justice or Business Administration plus two (2) years of relevant work experience, one (1) of which was in a lead or supervisory capacity. Experience may substitute for education up to the maximum of four (4) years. Do you meet these qualifications?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Please describe any lead or supervisory experience you may have to include number of people supervised, hiring, training, assigning work, coaching and employee performance experience.
(Open Ended Question)
* Please describe your experience analyzing data and trends to create efficiencies and achieve performance goals.
(Open Ended Question)
* Please describe your experience working in a court setting.
(Open Ended Question)
* Please describe your experience with drafting procedures and creating training documents for staff.
(Open Ended Question)
* Please describe your experience utilizing case management systems and/or software applications.
(Open Ended Question)
* Please describe your experience managing a small workgroup, including employee development and training activities.
(Open Ended Question)
* Please describe any experience you have providing customer service to individuals experiencing homelessness.
(Open Ended Question)


Optional & Required Documents

Required Documents Resume Cover Letter Optional Documents

• 

• City of Austin

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