IT Application Analyst Senior

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience.
• Experience may substitute for education up to four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants
JOB PREVIEW :

The IT Application Analyst Senior role is pivotal in leveraging the Microsoft Application Suite to design, implement, and maintain robust technological solutions for the department. With a strong emphasis on Microsoft Dynamics, the role involves configuring, supporting, and optimizing the platform to streamline operations and enhance system efficiency. Responsibilities include troubleshooting and maintaining existing systems, developing new features or complete solutions as needed, and ensuring high availability and performance. The analyst will assist with data management tasks such as data scrubbing, maintaining data integrity, and building detailed reports using tools like Power BI and Excel to inform decision-making. Additionally, the role involves evaluating and recommending tools or upgrades within the Microsoft ecosystem to ensure compatibility and performance improvements. Other duties include providing technical support, resolving complex system issues, and developing and maintaining technical documentation. The analyst will also support disaster recovery planning, perform quality assurance tasks, and ensure application security standards are met. By focusing on the Microsoft Application Suite, this role bridges the gap between business needs and technical solutions, fostering innovation and efficiency across the department.

When completing the City of Austin employment application:

The City of Austin employment application is an official document. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
• A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers.
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
• A skills assessments will be required for this position.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$35.50 - $45.27

Hours
Monday - Friday; 8:00 a.m. - 5:00 p.m. (Core Business Hours)

NOTE : This position is primarily remote; however, it may require onsite presence as operational needs require. Position may require hours outside of normal business hours as needed. Must reside in the State of Texas.
Job Close Date 01/23/2025 Type of Posting External Department Economic Development Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5202 East Ben White Blvd, Suite 300 Preferred Qualifications

• Experience with Microsoft Dynamics, Power BI, Excel, and other Microsoft applications to support system optimization and reporting.
• Work experience with IT analytics, data management, and developing actionable reports.
• Work experience in designing, implementing, and maintaining IT systems and applications.
• Experience in evaluating, recommending, and integrating new tools or technologies into existing systems.
• Work experience working with diverse stakeholders to deliver IT solutions.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Researches, analyzes, architects, develops, implements and configures technological solutions Administers, monitors, and maintains one or more IT systems Investigates and analyzes complex business requirements Provides impact analysis and recommends appropriate solutions Identifies opportunities for asset reuse across multiple projects Responds to issues from the user community Prepares and maintains documentation related to the development and maintenance of systems Participates in the development of business process models and data flow diagrams for all levels of the organization Performs bug tracking and quality assurance tasks Develops and maintains disaster recovery plans Develops and/or delivers training Creates and prepares reports and analysis Installs new software releases and/or upgrades Establishes IT policies, procedures and security requirements

Responsibilities- Supervision and/or Leadership Exercised:

• May provide technical or project leadership, training, and technical guidance to others

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of existing IT systems and their relationships to each other and interfaces to outside systems
• Knowledge of IT policies, procedures, and security requirements
• Knowledge of database design principles
• Knowledge of creating process models and data flow diagrams
• Skill with computers and computer systems
• Skill in analyzing information and evaluating alternatives
• Skill in documenting and maintaining application and process or configuration information
• Skill in providing system/application administration
• Skill in identifying complex problems and reviewing related information
• Skill in developing, prioritizing, organizing and accomplishing specific goals and plans
• Skill in using a structured query language
• Skill in providing mentoring, guidance, and training of personnel
• Skill in coordination of activities of others
• Ability to serve as a technical lead for development and support of one or more IT systems
• Ability to apply analytical reasoning to complex problems
• Ability to multitask and to work effectively in a team or as an individual contributor
• Ability to communicate effectively orally and in writing
• Ability to meet deadlines and effectively communicate the status of assignments

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the IT Application Analyst Senior position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience with Microsoft Dynamics, Power BI, Excel, and other Microsoft applications to support system optimization and reporting.
(Open Ended Question)
* Describe your work experience with IT analytics, data management, and developing actionable reports.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents Resume

• 

• City of Austin

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