Police Support Services Specialist

Requirements

MOS Code: 31A (Army), 5801 (Marine Corps), 003768 (Navy)

Education and Experience : High School Diploma, GED or higher and four (4) years of experience in a position that involved public contact in an office or customer service environment; or two (2) years of experience as a commissioned law enforcement officer.

Licenses and Certifications: Valid Texas Class C Driver's License or equivalent issued by another state by time of appointment. Some assignments will require TCOLE Instructor Certification within one (1) year of appointment. Some assignments will require a TCIC/NCIC certification within three (3) months of appointment and/or a typing certificate showing a minimum of 35 wpm by time of appointment.

Special Requirements: The following components may be required depending on the assignment and must be successfully completed, if required: comprehensive background investigation, pre-offer medical, psychological, polygraph examination, and drug screening.

General Purpose

Under direct supervision, performs para-professional administrative, investigative, or operations support within an assigned unit of the Police Department which does not require a peace officer's license.

Typical Duties

Respond to and investigate non-emergency calls from citizens and requests that do not require a licensed peace officer at the scene. Involves: Perform traffic, pedestrian and crowd control; transporting and/or booking prisoners. Determine what reports or questions should be processed, or referred to another law enforcement or social services agency.

Create and ensure accurate entry of reports. Involves: Retrieve and enter data and information from a variety of sources including citizen interviews; cooperate and exchange information with other law enforcement agencies or supervisory personnel through various media. Submit daily activity reports to supervisor. Code crime reports to provide crime statistics for other agencies.

Conduct non-criminal investigations. Involves: Obtain confidential information by questioning and taking written, audio or video-recorded statements, depositions, or admissions. Contact other agencies and law enforcement jurisdictions, including but not limited to military, National Crime Information Center (NCIC), Federal Bureau of Investigation (FBI), Drug Enforcement Agency (DEA), Alcohol, Tobacco and Firearms (ATF), to exchange information and other criminal history or intelligence resources.

Collect, document and preserve evidence at a crime scene. Involves: Search crime scene for physical evidence. Collect, mark and preserve physical evidence and latent fingerprints. Prepare diagrams of crime scenes and/or photograph crime scenes.

Perform administrative support functions. Involves: Researching and compiling work-related data. Preparing and maintaining supportive documentation and records. Create, edit, and summarize data to produce routine, periodic, or special reports. Maintain a calendar of activities and appointments. Prepare and/or maintain cases, records or reports and research local regulations, laws, manuals and procedures. Conduct law enforcement related training and presentations. Perform applicant background checks. Establish good rapport and partnerships with the community. Represent the department at functions as assigned.

Conduct routine work operations. Involves: Transport and ensure serviceability of equipment for various Bureaus. Deliver written correspondence to varying departments, units, or agencies. Schedule vehicles for preventative maintenance and maintain related records. Improve work operations, optimize work process, and provide continuous quality customer service. Perform other duties as assigned.

General Information

For complete job description, click here.

Note: This is an unclassified contract position.

Note: This is a new advertisement for Police Support Services Specialist. You must apply if you are still interested in this position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Determined by agreement

Closing Date/Time: 1/14/2025 11:59 PM Mountain

• 

• City of El Paso

• 915-212-1244

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