Employment Services Specialist

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field.
• Experience may substitute for education up to the maximum of four (4) years

Licenses or Certifications:

• None.

Notes to Applicants
The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community

Position Overview:
The Employment Services Specialist is expected to conduct extensive community outreach, arrange and proctor pre-employment assessments, provide one-on-one job search and career counseling, coach individuals and facilitate group presentations and workshops on resume writing, preparing applications, and interviewing. The Employment Services Specialist will also coordinate and administer job fairs, develop and place job advertisements, and plan and coordinate community outreach events.

When completing a City of Austin employment application:

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title and employment dates for all jobs you wish to be considered.
• If a resume is required, it will not substitute for a complete employment application.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

If you are selected as a top candidate:

• Verification of your education (including high school graduation or GED , undergraduate, and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and evidence of your professional licenses or certifications.
• This position has been approved for a Criminal Background Investigation ( CBI ).

Benefits:

• Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Assessment:
An assessment may be administered as part of the hiring process.
Pay Range
$27.41 - $33.30 per hour

Hours
Monday through Friday; 8:00 a.m. to 5:00 p.m.
Telework opportunities may be available after an initial training period. Hybrid schedules are subject to change to meet the business needs of the department.
Job Close Date 01/13/2025 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1050 E. 11th Street, Suite 200, Austin, TX 78702 Preferred Qualifications

• Experience and competency working with diverse populations and/or multicultural communities.
• Strong oral and written communications skills.
• Experience and competency in preparing and delivering presentations.
• Experience and competency working with Microsoft Office products (Word, Excel, PowerPoint).
• Bilingual

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Interviews clients to assess client needs regarding employment opportunities, explaining requirements of available employment opportunities, and requirements of available program services. Informs clients regarding education, experience, skills, interest and other relevant data to explore clients’ employment opportunities. Accepts and processes applications for the City of Austin. Builds partnerships with other employment and social service programs to provide maximum benefit for clients and to discuss ways to improve services utilizing available resources in the most efficient manner. Determines employers’ job requirements and refers qualified clients. Tracks and reports referred clients who gain employment as a result of referrals. Provides information and refers clients to employment, training and other social service programs through the exploration of needs, resources, and other issues. Contacts City of Austin Departments and other employers to obtain information on their organization, hiring practices, job openings and other information. Coordinates and delivers employment seminars and other training. Tracks, analyzes, and reports client services usage. Represents the City of Austin at job fairs.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of interviewing and assessment techniques and procedures.
• Knowledge of Federal, State and local laws and ordinances.
• Knowledge of city practice, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Skill in data analysis and problem solving.
• Ability to conduct interviews.
• Ability to develop and deliver presentations and/or training.
• Ability to gather and analyze data for reports.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Employment Services Specialist position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field. Experience may substitute for education up to the maximum of four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* Please describe your experience working with diverse populations and/or multicultural communities.
(Open Ended Question)
* Describe your oral and written communication skills and how you have used both in your previous positions.
(Open Ended Question)
* Please describe your experience in preparing and delivering presentations to various audiences.
(Open Ended Question)
* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, PowerPoint and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, emails, & simple presentations
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields create a variety of presentations, & reformat individual slides
• Advanced: create/edit complex documents, spreadsheets, presentations; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another create/edit complex, professional-quality

* Are you bilingual in Spanish and English?

• Yes
• No

Optional & Required Documents

Required Documents Resume Optional Documents

• 

• City of Austin

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