What You'll Be Doing

The Wake County Child Welfare team at the Eastern Regional Center in Zebulon is seeking a multitalented self starter Office Assistant to help us serve the over 700 children in our foster care system and the local community helped by our Child Protective Services (CPS) team. This is an amazing opportunity for you to begin your long and rewarding Health and Human Services career where you will make a positive impact in our community and the lives of those that need our help.

In your new role, you will support the team by providing general office support duties for administrative, program, and technical operations. Daily duties are more varied and may include compiling records, preparing reports/information, answering phones, organizing files, composition, accounting, office equipment operation, distributing mail, and other general office support functions. Candidates with NCFAST and State or Local Government Social Services or Health and Human Services experience are encouraged to apply.

You will love being part of the Eastern Regional team because we are passionate and eager to help change our clients' lives and help build a better community. We actively work with community partners to provide services to clients and to build better relationships in the process. We “treat our employees like they make difference, because they do”.

Our approach has been to set the bar high for our employees and create a culture that fosters creativity and promotes innovation. From the employee’s perspective, a great place to work is one of TRUST with the people they work for, PRIDE in what they do, and PASSION for the clients and families we serve. Apply today to become part of the ERC team and love your new career where you will make a positive community impact!

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• High school diploma or GED
• One year of administrative/office support experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Department of Social Services and or Health and Human Services administrative experience
• NC Fast experience

How Will We Know You're 'The One'?

• Basic knowledge of work units, policies, and procedures and the ability to demonstrate and apply this knowledge in the performance of office support tasks
• Ability to multitask, facilitate the flow of work, and coordinate office support activities with other staff while demonstrating good teamwork
• Ability to utilize office equipment, software, and systems to meet work needs
• Ability to accomplish tasks with thoroughness with attention to detail
• Strong interpersonal skills, effective communication skills, listening skills, and the ability to effectively problem-solve

About This Position

Location: Eastrn Regional Center Zebulon, NC 27597

Employment Type: Regular

Work Schedule: Mon - Fri 8:30 am - 5:15 pm

Hiring Range: 22.13 - 25.43

Market Range: 22.13 - 28.73

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 1/1/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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• Wake County Government

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