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Job Description
Description
The Auditor’s Office is looking for problem solvers that enjoy serving their community. This customer service position focuses on providing Charleston County citizens their property tax bills and information about the billing process. The successful candidate will learn about South Carolina property tax laws, how they apply to Charleston County property owners, and receive training on how to use billing programs. Bring your friendly personality and we will teach you how to use our chat service, which provides real time communication with citizens in a modern and approachable instant messaging format. A more detailed job description is available below.
HIRING HOURLY RANGE: $19.34 - $25.32
OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY
Duties and Responsibilities
Excellent communication skills are required for in person, telephone, email, and live chat interactions with our citizens. Customer Service Representatives are responsible for accurately creating and calculating motor vehicle tax bills, explaining state tax laws and county ordinances to citizens, maintaining motor vehicle tax records, and answering general questions for other tax types. Representatives may have an assigned duty station, but must be available to work at other locations as needed to provide service to Charleston County. Additionally, representatives provide support to other departments.
Minimum Qualifications
Position requires a high school diploma (or GED) supplemented with two (2) or more years’ experience working in a tax office or equivalent experience in customer service, research, data entry, accounting, and math. Associate’s Degree preferred.
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:- Health, Dental, Vision and Life Insurance
- Optional Life and Disability Insurance
- Optional Medical and Dependent Care Spending Accounts
- Annual and Sick Leave
- Fourteen (14) recognized Holidays
- South Carolina Retirement System (SCRS) State Retirement Plan
- Police Officers Retirement System (PORS - as applicable)
- Optional Deferred Compensation Program
- Longevity and Merit Pay Increases
- Optional Federal Credit Union Membership
- Leadership, Professional and Skill Development Training
- Employee Assistance Program
- Employee Well-being Program
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ABOUT THE COMPANY
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Charleston County Government
Show moreCharleston County Government has over 2500 employees working in more than 40 different departments across the County. Employees embody excellent customer service, trust, and commitment to the community. Our diverse team works hard to provide effective government services to the citizens. Excellent benefits and rewarding work make Charleston County a premier employer of choice. We look forward to you joining us.
Located in the beautiful and historical Lowcountry of South Carolina. Charleston County's rich blend of culture, economic activity, environmental beauty, and historic tapestry makes it one of the most distinguished counties in the nation. A recognized leader, Charleston County is a proud community that strives to protect both its historic treasures and its environment, while still keeping an eye toward future development.
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