Communication Coordinator

Job Description and Duties

Will consider a Staff Services Analyst.

Under the direction of the Chief (Staff Services Manager I), Internal/External Communications Branch, Division of Program Management (PM2) in the Planning and Modal Programs (PMP), the Associate Governmental Program Analyst serves as a Communication Coordinator for PM2. This position serves as part of the PM2's Communication Team implementing communication efforts and outreach techniques into all Division programs, services, and activities in PMP. Develops, plans, and coordinates communication efforts designed to exchange information and transfer knowledge.

Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst / Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement .

Working Conditions

Position located in Sacramento, Sacramento County.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

For further details about this position and/or a copy of the duty statement for Staff Services Analyst, please contact HR at (279) 789-2016 or email at PMPPARFS@dot.ca.gov .



Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-459648

Position #(s):

913-155-5393-913

Working Title:

Communication Coordinator

Classification:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,855.00 - $7,327.00 A

• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Shall Consider:

STAFF SERVICES ANALYST

$3,749.00 - $4,698.00 A

$4,059.00 - $5,081.00 B

$4,868.00 - $6,093.00 C

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.

Caltrans Vision: A brighter future for all through a world-class transportation network.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.

Department Website: www.dot.ca.gov

Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf

Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity

Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

• Possession of a valid driver’s license is required when operating a State owned or leased vehicle.
  
• Statement of Qualification (SOQ) is required.
  

In addition to the minimum qualifications, the following specific qualifications will be evaluated. Please include all relevant experience, education, and training for the items listed below. When identifying your qualifications, please include in your response: places of employment; pertinent dates; and duties performed, etc. The Statement of Qualifications must not exceed two (2) pages in length. Applicants who fail to submit the required SOQ as outlined will be disqualified from the selection process.

1) Describe your knowledge and experience in creating marketing and outreach materials for an organization.

2) Describe your experience working independently, establishing priorities, gathering facts, developing a plan of action, and executing that plan to meet organizational goals.

3) Describe your ability to develop and maintain positive professional relationships at all levels, internally and externally, and to provide high quality customer service.

4) Describe your experience providing excellent oral and written communications skills with a demonstrated ability to communicate effectively at all levels, internally and externally.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org . Please redact birthdates and social security numbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/26/2024
Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

N/A

Attn: Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento , CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento , CA 95816

Closed on weekends and State Holidays

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Strong knowledge of marketing and communication tools (including desktop publishing software), and having the ability to develop marketing and communication strategies for products and services, is highly desirable. The ability to write creatively and effectively. Knowledge of the principles of public information, public participation, marketing, communication, strategic planning, business administration and public administration. Knowledge of the Division’s and Department’s Mission, Vision, Goals, policies and procedures; Federal and State laws; and rules and regulations governing the Department and Division’s programs.

The ability to work independently. The ability to establish and maintain project priorities; independently carry out assigned activities; exercise good judgment; gather, compile, analyze and interpret data; reason basically and creatively; develop formats to present and display data; use a variety of analytical techniques to propose solutions; develop and evaluate alternatives; present ideas effectively orally and in writing; work effectively with others as an interdisciplinary team member; establish and maintain effective and cooperative working relationships with those contacted during the course of the work; maintain a level of professional integrity to ensure that the best interests of the Division and Department are served; use a personal computer and various software programs.

Knowledge of the Department’s strategic communication efforts; able to communicate concepts and techniques effectively; able to demonstrate the application of performance measurement techniques, and able to coach managers in the use of performance measurements as a tool.

Knowledge in software tools such as; Canva, Adobe Creative Cloud, Constant Contact, Camtasia, Survey Monkey, Smartsheet, and/or other multimedia software is highly desirable. Knowledge in uploading content onto websites and social media platforms including YouTube, Facebook, and Twitter. Proficiency in Microsoft Office Suite software is required.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Hoda Elshamy
(279) 234-2217
Hoda.Elshamy@dot.ca.gov

Hiring Unit Contact:
HR Contact
(279) 789-2016
PMPPARFS@dot.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
Ask.eeo@dot.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-459648), PARF# 65-5-074 and title of the position (Associate Governmental Program Analyst / Staff Services Analyst) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Closing Date/Time: 12/26/2024

• 

• CALTRANS Planning and Modal Division

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