Health Plan Director of Compliance and Government Regulations

The Position


****Re-Announcement****

Why Join Contra Costa County Health Services?
The Contra Costa Health Services Department is recruiting for one (1) qualified candidate interested in the Health Plan Director of Compliance and Government Regulations position assigned to the Contra Costa Health Plan (CCHP) located in Martinez, CA.

The Health Plan Director of Compliance and Government Regulations will be responsible for providing compliance direction, developing strategies, developing action plans, advising the application of statutes and regulations that are relevant to CCHP’s business activities, and acting as the primary leader for all compliance matters.

Here are several noteworthy accomplishments that CCHP gained recognition over the last 50 years:

• California County Sponsored Medi-Cal Contract
• Sponsored plan in the nation to have Medicare
• Knox Keene Licensed Federally Qualified HMO
• Only Medi-Cal Managed Care Plan integrated into a health delivery system in the county
• Medi-Cal Managed Care Plan with 24/7 Advice Nurse Operations
• Staying power in the community - 50 years of serving low-income populations in Contra Costa County
• Quality accreditation by the National Committee on Quality Assurance (commendable in several quality areas)
• National Affiliation of Community Health Plan selected CCHP for the Childhood Obesity Program

We are looking for someone who:

• Understands the complexities of health plans and Managed Care
• Is knowledgeable in administering rigid government contracts
• Can interpret California Health & Safety Codes
• Is well organized and can track sanctions and legal processes
• Understands quality assurance, internal auditing, and oversight of corrective action plans, and can lead a team of clinical and non-clinical leaders

What you will typically be responsible for:

• Enforcing compliance rules for Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS), and other regulatory agencies
• Serving as a representative for all departments providing accurate guidance for regulatory compliance issues
• Overseeing and managing the Fraud Waste and Abuse program, as well as connecting with the health delivery system
• Uploading documentation to regulator portals for reporting in a timely manner
• Working with the Medical Directors on Member Appeals and State inquiries to ensure Contra CCHP’s operations are meeting state laws

A few reasons why you might love this job:

• We offer fantastic and competitive health benefits, paid vacation/sick/personal/admin time, and a great retirement plan!
• You will have the opportunity to lead and design new health care policies to improve the quality of life for vulnerable populations
• You will learn a new delivery system that impacts 14 million lives state-wide
• Contra Costa County offers a hybrid schedule (in office / work from home), based upon the manager’s discretion

A few challenges you might face in this job:

• CCHP is a highly regulated environment
• There will be complaints, grievances, and appeals filed by Health Plan members that must be addressed in a timely manner
• California Advancing and Innovating Medi-Cal (CalAIM) is a major transformation of Medi-Cal with a 5-year aggressive plan
• There will be constant changes in our managed-care environment

Competencies Required:

• Building & Maintaining Relationships : Establishing rapport and maintaining mutually productive relationships
• Delivering Results : Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Displaying Ownership and Accountability : Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Leadership : Guiding and encouraging others to accomplish a common goal
• Leading Cross-Divisional Collaboration : Demonstrating cooperation and teamwork while working within and across divisions and teams
• Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations
• Managing Organizational Complexity : Maneuvering through complex political situations and functions within the organization
• Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability
• Self-Management : Showing personal organization, self-discipline, and dependability
• Strategic Thinking & Perspective : Evaluating immediate actions in context of achieving long range objective

To read the complete job description, please click here . The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

Minimum Qualifications

Experience: Two (2) years of full-time (or its equivalent experience) in a health care industry with responsibility for regulatory compliance and anti-fraud activities.

Education: Possession of a bachelor's degree from an accredited college or university with a major in business administration or a closely related field.

Desirable Qualifications:

• Candidates with a Master’s Degree or higher and who have experience in regulatory affairs are strongly encouraged to apply.
• Experience in a public sector environment.
• Experience in a Managed Care setting.

Selection Process

Application Filing and Evaluation: Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

Remote Oral Interview: Candidates that meet the minimum qualifications will be invited to participate in a remote oral interview. The assessment will measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher. These may include, but are not limited to: Delivering Results, Legal & Regulatory Navigation, Managing Organizational Complexity, Professional Integrity & Ethics, and Strategic Thinking & Perspective . (Weighted 100%)
The assessments may be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to take the assessment.

TENTATIVE EXAM DATES

Remote Oral Interview: XXXXX

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 1/9/2025 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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