SENIOR MANAGER, FACILITIES MAINTENANCE (CONTRACTED MAINTENANCE)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Oversees preventative maintenance of equipment and facilities for all Metro properties and bus/rail systems to ensure a safe and effective operation.

Examples of Duties

• Plans and manages the operations of assigned multi-craft Facility Maintenance Departments, including contract services; electrical systems; electronic systems; mechanical systems; equipment installations; signage production; bus and rail service support, and building and grounds property maintenance

• Develops and administers the preventative maintenance program for Metro facilities

• Oversees the work of staff performing maintenance, repairs, and construction for Metro facilities

• Provides technical recommendations for facility repairs, maintenance, and improvements

• Manages facilities projects from inception to completion; develops and prepares related reports, data, budgets, and work programs

• Develops Requests for Proposals (RFPs) for contractor services; recommends amendments to and administers vendor contracts as required

• Reviews and develops contract specifications, scope of work documents, deliverables, schedules, and monitors performance and budgetary compliance by vendors

• Maintains training program for assigned staff and ensures Personnel Qualification Standards are met

• Administers various union contracts for compliance; conducts disciplinary and grievance hearings

• Works with other departments, outside agencies, and vendors to coordinate activities

• Meets with other managers to discuss and ensure service requirements are met

• Prepares reports, memoranda, and other correspondence

• Investigates and reports on accidents and equipment failures

• Prepares and submits budget proposal for assigned area, and monitors annual expenditures

• Assesses and submits cost of repair estimates

• Develops and prepares programs and schedules for equipment upgrades

• Supervises, trains, guides, and motivates assigned staff

• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  
  May be required to perform other related job duties
  
  

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Engineering, Public Administration, Business, or a related field; Master's Degree in a related field preferred

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in facilities maintenance operations, construction, engineering, contract or budget administration, or a related field

Certifications/Licenses/Special Requirements

• Valid California Class C Driver License
• Occasional exposure to weather, physical, mechanical, electrical, and chemical hazards
• On call 24 hours

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience managing maintenance contracts solicitation, evaluation, oversight, administration, and budgets
• Experience overseeing multi-year maintenance contracts for safety-critical equipment and services such as fire/life safety Reg. 4 equipment, vertical transportation, waste management, landscape, and irrigation maintenance, etc.
• Experience developing, administering, and maintaining budgets, expenditure spreadsheets, financial processes, comprehensive reports, and scope of work documents for maintenance contracts
• Experience overseeing or supervising contractors and staff and evaluating their performance by contract requirements or job duties
• Experience in proficiently utilizing computer software such as Microsoft Suite for reporting, researching, and analyzing data

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices that apply to facilities maintenance and/or construction management
• Applicable local, state, and federal laws, rules, and regulations governing environmental, safety, facilities, and rail maintenance and operations
• Public agency procurement processes and contract administration
• Applicable collective bargaining agreements
• Modern management theory
• Applicable business software applications

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Overseeing the operations of bus and/or rail electro/mechanical facilities maintenance shops
• Determining strategies to achieve goals
• Analyzing situations, identifying and solving problems, and recommending solutions
• Exercising sound judgment and creativity in making decisions
• Interacting professionally with various levels of Metro employees and outside representatives
• Communicating effectively orally and in writing
• Mediation and negotiation
• Supervising, guiding, training, and motivating assigned staff

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Devise, plan, and coordinate track allocation authorization on active rail lines
• Identify appropriate safety requirements and personal protective equipment needs for projects and staff
• Multi-task
• Prepare comprehensive reports and correspondence
• Plan financial and staffing needs
• Compile, analyze, and interpret complex data
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Travel to offsite locations
• Read, write, speak, and understand English

Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Walking (distance 5' to 1000')
• Communicating through speech in the English language required
• Good distance vision and/or depth perception to judge distances

KP

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 1/10/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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