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Job Description
Job Summary
Join our dynamic team and play a vital role in our city! As a Field Service Representative , you will be at the forefront of delivering exceptional service to our citizens by providing uninterrupted, safe drinking water. Your responsibilities will include promptly addressing repairs, accurately measuring water usage, and collaborating with your colleagues to uphold our commitment to world-class customer service. Additionally, you'll be responsible for handling delinquent water bills, operating both manual and electronic meters efficiently, and engaging with the community. By embracing this role, you contribute significantly to our city's growth and make a positive impact. Be a part of something meaningful and apply today!
Essential Job Functions- Completes customer orders by turning the water on and off for new and old accounts. Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer’s line or the city’s side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, collecting meter readings accurately 500-600 daily.
- Performs accounting duties by collecting money from customers; turning water off for non-payment and overdue extensions.
- Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the large meter lids.
- Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day.
- Maintains and installs meter boxes. Also replaces water valves that are under high pressure.
- All other duties as assigned by a supervisor/manager within your department/division.
- Regular and dependable attendance is required.
Minimum Qualifications- Education: High school diploma or GED.
- Experience: Less than 1 year of related experience.
- Licenses: Valid Class D Texas Driver's License or the ability to obtain one within first 6 months of employment required. Must obtain a Class C Water Distribution License within first 18 months of employment required.
- Certifications Required: None.
The City offers a full range of benefits for full time employees, including, but not limited to the plans as defined in the Benefits Guide. Summary of Benefits
Closing Date/Time: 1/3/2025 5:00 PM Central -
Special Instructions
1/3/2025 5:00 PM Central -
ABOUT THE COMPANY
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City of Grand Prairie
Show moreWelcome to the City of Grand Prairie! We Live Life Grand here – about 200,640 residents call Grand Prairie home, and we’re still growing. Grand Prairie is the 16th largest city in Texas and the 125th largest city in the United States, but we still have small town values. We are rated the #1 Best Place to Retire in the U.S., 2nd Happiest City in Texas, 5th Best City for First-Time Home Buyers in Texas, 7th Safest Large City in Texas, and in the Top 50 U.S. Best Place to
Raise a Family!We have attractions that draw almost 10 million visitors a year to:
- Epic Waters Indoor Water Park showcasing 80,000 square feet of year-round water fun referred to as a “cruise ship on land”
- The Summit Active Adult Center with state-of-the-art fitness training, indoor infinity edge pool with lap lanes and exercise vortex, theater, game room, sauna
- PlayGrand Adventures (10-acre, all-accessible playground) is an exciting opportunity to provide a safe and fun playground experience for all ages and abilities (open late 2019)
- Firehouse Gastro Park restaurant downtown (conversion of historic Firehouse #1)
- Lone Star Park Thoroughbred Horse Race Track
- The Theatre at Grand Prairie concert venue
- Historic Uptown Theater in downtown
- IKEA, Living Spaces and the Premium Outlet Mall
- Traders Village
- Lake Joe Pool
- Ripley’s Believe It Or Not! And Palace of Wax
- Epic Central Park, a 172-acre park with five lakes, a Grand Lawn amphitheater, trails and a water and light show
- Chicken N’ Pickle
- Bolder Adventure Park
- The Epic Arts, Fitness and Entertainment Center with $1 million in cardio and strength training equipment, indoor walking/jogging track, group fitness and more
Grand Prairie recently welcomed more than 50 new restaurants and retail stores along SH 161, and development continues at a brisk pace. The city offers a vibrant lifestyle, with the best parks in the nation, more amenities than most, affordable to affluent housing and friendly neighbors.
City employees work hard to ensure Grand Prairie is known as an organization that creates Raving Fans by delivering world-class service. Our employee family and elected officials constantly live our values, aggressively move toward our vision and are always looking for ways to make the business of running a city even better.The hard work, positive input and optimism of all our city employees all play a key role in our success. We look forward to you joining our
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