RoleThe ideal candidate will have experience in working in primary care, reproductive health, pediatrics, and/or behavioral health. Bilingual in Spanish preferred.Under direct supervision, performs health-related work of moderate difficulty assisting the healthcare provider in the clinic setting.
Major Duties, Responsibilities- Collects, documents, and prepares patient and associated health information for meeting with the healthcare provider including rooming and exiting protocols..
- Triages patient inquiries for medical issues and questions for healthcare providers. Completes and submits appropriate forms for prior authorization of medications prescribed by the health care provider.
- Conveys clinical information to patients on behalf of the provider after receiving specific instructions in areas such as taking medications, special diets, and laboratory tests.
- Performs basic in-house laboratory tests including finger stick glucose, hemoglobin A1C, dipstick urinalysis, rapid test for strep infections, and venipunctures. Assures quality assurance in the CLIA-waived clinic laboratory.
- Stocks, supplies, and sanitizes rooms after visits. Assists with monthly inventory ordering and organization of supplies.
- Administers medication, immunizations, and treatment to patients as directed by the health care provider.
- Assists with training back-office staff.
- Performs other job-related duties as assigned
Minimum QualificationsEducation:High school diploma or equivalent.
Experience: A minimum of two (2) years of relevant experience as a medical assistant to include a minimum of one (1) year working in three (3) different disciplines, such as Primary Care/Family Medicine, Pediatrics, or Reproductive Health.
Additional Requirements: Must possess Medical Assistant Certification from an approved Medical Assistant training program. Must obtain Basic Life Support for the Health Care Professionals within three (3) months of hire. Must possess a valid Arizona driver’s license.
Must possess a current fingerprint clearance card issued by the Arizona Department of Public Safety.
Other SkillsRequired Knowledge, Skills, and Abilities:Knowledge of:- Medical documentation using Electronic Health Records.
- Chronic medical conditions, current health care methods, and practices.
- Medical office operations.
- Cultural diversity and implications in delivering healthcare.
- Business English, spelling, grammar, punctuation, and composition.
- Clerical office practices and procedures.
- Research techniques and report writing.
- Current Microsoft Office software.
- Filing and recordkeeping.
Skill in:- Demonstrating care, concern, and courtesy when dealing with people.
- Balancing job responsibilities and assuring clients receive timely care without undue waiting in exam rooms or lobby.
- Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
- Establishing and maintaining effective working relationships with employees, other agencies, and the public.
- Organization and adherence to detail.
Ability to:- Use appropriate professional judgement, identify, and resolve problems independently.
- Prioritize work, meet deadlines, efficiently manage time.
- Understand health care concepts pertinent to work requirements and provide accurate and thorough teaching to patients as directed by the health care provider.
- Recognize and report a patient's health status accurately.
- Maintain public trust by honoring patient confidentiality at all times.
- Travel between all clinic locations to provide staffing coverage when needed.
- Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
- Keep management informed of key operating issues affecting the department.
- Remain current in knowledge required to perform assigned duties.
- Handle confidential matters and maintain discretion always.
- Act with courtesy, tact, and diplomacy.
Work Environment:The work involves potential exposure to infections, contagious diseases and blood borne pathogens. Clinical staff are required to use appropriate protective equipment. Subject to varying and unpredictable situations.
Physical Requirements:Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 50 pounds.
Additional Job Information:FLSA: Non-Exempt
Grade: 6
Classification: Classified
Safety Sensitive: Yes
EMPLOYEE BENEFITSYavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:
• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance - Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program
ELECTIVE COVERAGE• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)
PLEASE NOTE• Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.
Click here to view our benefits summary.Closing Date/Time: Continuous