Business Systems Support Specialist

Job Announcement

The City of Chandler Community Services Department, Library Division is currently seeking qualified individuals interested in joining our team as a Business Systems Support Specialist. The position is set to work from 8:00 AM to 5:00 PM, Monday through Friday.

Why work for Chandler?
• Diverse and inclusive environment
• Up to 8 hours paid time off annually to volunteer in the community
• Dress code is business casual, with jeans on Fridays
• 3 medical plans to choose from along with dental and vision coverage
• Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual
• Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
• 12 paid holidays per year, plus Winter Break at the end of the year
• Become part of the Arizona State Retirement System with a 100% city contribution match
• City contributions of 1% gross wages per pay period to deferred compensation
• Robust Employee Wellness program with $350 incentive
• Professional development opportunities
• Tuition reimbursement up to $5,250 annually, $3,200 for part time employees
• Free Tumbleweed Recreation Center membership
• Flexible schedule/remote work options (when available)

Who we are
Chandler Public Library inspires intellectual discovery, creative entertainment, and life-long learning through robust information resources that connect communities to a world of knowledge and new ideas. As a system of four libraries in all geographic areas of the community, and collections of nearly 500,000 books, DVDs, CDs plus a wide variety of digital resources, we bring people, information, and ideas together to read, learn, connect, and succeed. Our libraries continuously reflect on the current and emerging needs of patrons and choose to advance literacy and champion inclusive learning experiences for all people by fostering accessibility and embracing new technology.

Who we are looking for
Our new team member will have a passion for customer service, teamwork, and collaboration. We are looking for someone to provide front-line support to department/division staff and resolves hardware and software related issues on department or division specific systems including maintaining and troubleshooting computers, laptops, peripherals and other related equipment.

To view the complete job description, please click here .

Minimum Qualifications
• A High School Diploma or GED with some college level coursework or technical training in a computer technology area; and
• 3 years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution; and
• A valid Driver's License with acceptable driving record; or
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Desired Qualifications
• Strong problem-solving and communication skills.
• Proficient in computer operating systems, software applications, mobile devices, and peripherals.
• Experience in system administration and user management.
• Familiar with O365 applications, including Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, etc.
• Experience with PowerShell scripting for automation and task management.

This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available.

The City of Chandler will conduct a pre-employment driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.

The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation.Closing Date/Time: 1/12/2025 11:59 PM Arizona

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• City of Chandler Arizona

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