Performance Advisor (Talent Development)

City of Austin, TX
Austin, Texas United States  View Map
Posted: Dec 13, 2024
  • Full Time
  • Customer Service
  • Job Description

    Minimum Qualifications
    Education and/or Equivalent Experience:
    • Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training.


    • Experience may substitute for the education up to the maximum of four (4) years.


    Licenses or Certifications:
    • None.
    Notes to Applicants

    Who we are:
    The Talent Development Division of the Austin Water Department is responsible for driving the learning, development, leadership, engagement, performance, and culture of the organization. We are a dedicated team of high performers, and we work each day to inspire people, develop employees, excel the workforce, and advance innovation. We lead with authenticity and an equity lens, with the intent to provide excellent employee experiences and foster a culture of inclusiveness and transparency.

    Position Overview:
    If the idea of being a positive influence on the future of a large organization excites you, this may be the opportunity you’re looking for! The incumbent will partner closely at all levels of our department to assess, develop, and deliver program support that helps to engage our workforce and meet our future needs.

    Working with Austin Water provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

    When completing a City of Austin employment application:
    • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
    • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
    • A resume is required but will not substitute for a complete employment application. Please include contact information from previous employers.
    • A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.


    If you are selected to interview:
    Candidates selected to interview will receive information and instructions for preparing a short presentation to be given at the time of the interview.

    Travel:
    If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

    Secondary Employment:
    • All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
    • AW must review all secondary employment.
    • Employees are required to submit a Secondary Employment Application for review and approval upon being hired with AW, as well as current AW employees considering Secondary employment.


    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
    • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.


    All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.
    Pay Range
    $32.23 - $40.29 per hour
    Hours
    • Monday - Friday
    • 8:00 a.m. - 5:00 p.m.
    • A flexible hybrid schedule, including teleworking, will be available if business needs allow; after successful completing probationary period.


    Job Close Date 12/30/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th St. Austin, TX 78701 Preferred Qualifications
    Preferred Experience:
    • Experience designing and teaching curriculum.
    • Experience developing and implementing employee development and/or engagement programs.
    • Experience facilitating and leading initiatives and improvement projects.
    • Experience in developing programs for a diverse workforce including skills craft and support staff.
    • Ability to travel to more than one work location.


    Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.



    1. Consults with and coaches City and department executives and managers on organizational development, organizational restructuring, leadership, supervisory development, performance measurement and evaluation.
    2. Leads large cross-functional performance improvement projects and initiatives.
    3. Leads Citywide and departmental needs assessments by conducting research to identify organization development and performance issues and makes recommendations to City leadership for process improvements based on findings.
    4. Leads, coaches, or partners with City leadership to address identified development and performance issues.
    5. Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide.
    6. Develops and designs evaluation plans for organizational development and performance interventions.
    7 Coaches and trains others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development.
    8. Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes.
    9. Delivers training using adult learning techniques to learners at all levels of the organization.
    10. Assists in resolving business process, employee performance, employee development, and teamwork issues.

    Responsibilities- Supervision and/or Leadership Exercised:
    • Lead multiple citywide initiatives and cross functional project teams as project manager.
    • Coach executives and managers in leadership effectiveness.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


    • Knowledge of public administration, adult learning principles, instructional systems design.
    • Knowledge of city practice, policy and procedures.
    • Skill in oral and written communication.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in planning and organizing.
    • Skill in data analysis and problem solving.
    • Skill in using computers and related software.
    • Ability to lead cross-functional teams.
    • Ability to facilitate.
    • Ability to lead and train others.
    • Ability to focus on results and help clients focus on results.
    • Ability to look at situations systematically, including environmental factors such as competing pressures, environmental constraints, and potential change.
    • Ability to establish and maintain good working relationships with other city employees and the public.
    Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
    City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these requirements?
    • Yes
    • No
    * How many years of experience facilitating and leading initiatives and improvement projects?
    • None
    • Less than 2 years
    • 2 -4 years
    • 4 - 6 years
    • over 6 years
    * How many years of experience designing and teaching curriculum?
    • None
    • Less than 2 years
    • 2 -4 years
    • 4 - 6 years
    • over 6 years
    * How many years of experience in developing programs for a diverse workforce including skills craft and support staff?
    • None
    • Less than 2 years
    • 2 -4 years
    • 4 - 6 years
    • over 6 years
    * Do you have the ability to travel to multiple sites as part of the regular job duties?
    • Yes
    • No
    * Will you require sponsorship for employment visa status (e.g., H1B visa) either now or in the future?
    • Yes
    • No
    * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name.
    (Open Ended Question)


    Optional & Required Documents

    Required Documents Cover Letter Resume Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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