PROGRAM IMPLEMENTATION MANAGER, HS (DIRECTOR OF DATA ANALYSIS & INFO SYSTEMS)/COMMUNITY PROGRAMS

Position/Program Information

TYPE OF RECRUITMENT

Open Competitive Job Opportunity - EMERGENCY

EXAM NUMBER:

Y4629O - EA

FILING START DATE:

Accepting applications starting on

Thursday, December 12, 2024, at 12:00 P` M (PT)

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Health Services (Community Programs) is seeking qualified candidates to fill emergency Program Implementation Manager, Health Services, (Director of Data Analysis and Information Systems)/Community Programs vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Program Implementation Manager, HS, (Director of Data Analysis and Information Systems ( Community Programs) .

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

For additional information regarding DHS please visit www.dhs.lacounty.gov

ABOUT COMMUNITY PROGRAMS:

Community Programs at the Department of Health Services (DHS) supports a range of programs that provide healthcare services and resources to the most vulnerable patients across Los Angeles County. The Community Programs Unit includes Housing for Health, Office of Diversion and Reentry, My Health LA and other community programs.

MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP):
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

MISSION:
To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION:
Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects.

In addition, the Program Implementation Manager, Health Services (Director of Data Analysis and Information Systems)/Community Programs will plan, organize, manage, and direct the activities of a large IT business analytics, technical training, data analytics, data reporting and data science division to help achieve the goals of Department of Health Services (DHS) Community Programs (CP) division. The division includes Housing for Health (HFH), the Office of Diversion and Re-Entry (ODR), the Harm Reduction Divisions (HRD), and CalAIM Housing and Justice Initiatives.

Essential Job Functions

Conducts program planning and development and establishes goals and objectives for program, including defining quality standards and developing work plans for meeting program deliverables.
Manages the development, administration, monitoring, and evaluation of all contractual agreements for program including the preparation of guidelines, standards, and work plans to ensure compliance with contractual requirements. Manages the development, administration and coordination of the project budget and recommends the allocation of project funds.

Manages and assures completion of program reporting requirements, including implementation of progress reports, expenditure reports, quality assessment, and utilization monitoring.

Responsible for the development of performance measures and the design and implementation of monitoring systems, quality assurance and project evaluation activities, including measurement of patient outcomes, cost effectiveness and health system impact.

Manages the development of program policies and procedures and ensures system-wide training, implementation, and monitoring.

Manages the development, design, and implementation of evaluation activities to monitor program outcomes, compliance, cost effectiveness and system impact. Oversees the analysis of program data and development of program reports including findings, conclusions, and recommendations.

Serves as a liaison to funding agencies and directs and coordinates responses to inquiries, mandates, audits, and requests for information.

Represents the Department on programmatic service issues before municipal, state, federal and private agencies, and other stakeholders. Identifies and resolves technical and programmatic issues involving stakeholders.

Oversees the preparation of Board letters and reports and other correspondence and documents on issues related to program.

Advises executive and senior managers on critical issues related to program implementation and progress and provides recommendations to solve problems.

Plans, organizes, and directs the work of administrative staff.

Performs special assignments and projects as directed.

Requirements

SELECTION REQUIREMENTS:
OPTION I. Four years of progressively responsible* experience in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher, OR

OPTION II. Four years of progressively responsible experience in a staff capacity* analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: II - Light
This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

DESIRABLE QUALIFICATIONS :

• A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field such as Mathematics, Statistics, Economics, or Computer Science.
  
• Strong leadership and management skills, with the ability to motivate and inspire a team.
  
• Proven experience in data analysis and visualization tools, such as SQL, Excel, Tableau, Power BI, or similar tools.
  
• Excellent analytical and problem-solving skills, with a strong attention to detail.
  
• In-depth knowledge of statistical analysis techniques and methodologies.
  
• Proficiency in data modeling and data manipulation.
  
• Strong business acumen and the ability to connect data insights to business objectives.
  
• Excellent communication and presentation skills, with the ability to translate complex data into clear and actionable insights.
  
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
  
• Experience with cloud data platforms like MSFT Azure, AWS, Databricks, Snowflake, Google BigQuery.
  
• Proven track record of delivering impactful insights and recommendations based on data analysis.
  
• Demonstrated experience in developing and implementing analytics strategies in a corporate environment.
• Strong understanding of data governance principles and practices.
• Familiarity with data visualization best practices and tools.
• Experience working with large datasets and using statistical analysis techniques.
• Knowledge of programming languages such as Python or R is preferred.
• Certification in relevant analytics tools or methodologies is a plus.
• Experience with cloud data platforms like MSFT Azure, AWS, Databricks, Snowflake, Google BigQuery
• Experience in data analysis and visualization tools, such as SQL, Excel, Tableau, Power BI, or similar tools.
• Knowledge of programming languages such as Python or R

SPECIALTY REQUIREMENTS INFORMATION:
In order to receive credit for the desirable qualifications, you must include a legible copy of the official diploma, official transcript(s), or official letter from the accredited institution which shows the area of specialization and attach a legible copy of the required license at time of filing your application or email the required documents to the exam analyst, Brenda Aguila at baguila @dhs.lacounty.gov , within seven (7) calendar days from filing your application online. When emailing documents, please include your name as it appears on the application, exam number and exam title. The original documents must be presented during the selection process and prior to appointment.

*Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next.

**Staff capacity in the County of Los Angeles is defined as assisting management by performing research and making recommendations on the use of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing departmental objectives.

*** Experience at the Senior Staff Analyst level in the County of Los Angeles is defined as supervising: a team of analysts providing technical and consultative service to management in health service areas.

****Experience at the level of the Los Angeles County's class of Assistant Hospital Administrator IV is defined as assists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital.

Additional Information

OUR ASSESSMENT PROCESS:

Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION:

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment is still open, or has been reopened, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add the following email addresses to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

• baguila @dhs.lacounty.gov
• noreply@governmentjobs.com
• info@governmentjobs.com

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application in a timely manner as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

ELIGIBILITY INFORMATION:

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.


VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (Community Programs).

AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record .

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

ADA COORDINATOR PHONE: (323) 914-6365
CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
DEPARTMENT CONTACT:
Brenda Aguila, Exam Analyst
Telephone Number: (213) 288-7000
baguila @dhs.lacounty.gov

For detailed information, please click here

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• Los Angeles County

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