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Job Description
Pay Range: $71,661 - $93,159 annual compensation
Job Posting Closing on: Thursday, December 26, 2024
Workdays & Hours: Varying days and times, some weekend days and holidays required by departmental needs.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
Brief description for position:
A Code Compliance Supervisor job is available with the City of Fort Worth within its Animal Care Division. The City of Fort Worth’s Animal Care and Control division has three areas of operation: Shelter operations, Field services and our PetSmart adoption centers. Successful candidates will have experience with shelter operations, adoptions, animal behavior and will be highly skilled in customer service. The City of Fort Worth has a progressive animal welfare program that enjoys broad based support from elected officials, industry, residents, and animal welfare agencies. At our Silcox Animal Care and Adoption Center, a group of City staff and private business professionals raised over $1 million for a new medical treatment ward that opened in October 2014 to supplement its surgical clinic where approximate 9,000 animals were neutered in 2015. And in April of 2021, the city celebrated the grand opening of its new state of the art North Animal Campus paid for by a $13.5M bond program approved by the residents of Fort Worth in 2018. The new campus is a fully equipped veterinary hospital for shelter pets along with five separate dog wards, each with 10 enrichment yards, a cat ward with windows and volunteer space overlooking the 7.5-acre campus.
Minimum Qualifications:
- High School Diploma/GED supplemented by specialized training in one or more of the following fields: animal welfare, public health, veterinary medicine.
- Four (4) years of responsible experience in one or more of the following disciplines: animal welfare, public health, or veterinary medicine. Including one (1) year of administrative and supervisory experience.
- Valid Driver's License.
- Possession of, or ability to obtain, an Animal Control Officer Basic Certification and a State of Texas Euthanasia Certificate through the Texas Department of State Health Services within six (6) months of hire.
Preferred Qualifications:
- Previous supervisory or leadership experience in a municipal or non-profit animal shelter or veterinary clinic.
- Knowledgeable of animal control local and State mandates/laws; humane care of animals.
- Well-connected and responsive to community interests relative to animal welfare concerns.
- Comprehensive understanding of animal behavior, including stress signals, enrichment techniques, and humane handling practices.
- Certification or training in animal behavior, such as Fear Free Shelter Certification or a CPDT credential.
The Code Compliance Supervisor job responsibilities include:
- Foster a Positive Workplace: Cultivate a team-oriented work environment by supporting collaboration, addressing conflicts proactively, and managing performance challenges constructively.
- Prepare and Analyze Reports: Generate detailed reports on shelter metrics, operational efficiency, and program evaluations to provide data-driven insights for decision-making.
- Respond to Community Concerns: Handle complaints and inquiries about animal-related issues, offering accurate information and exceptional internal and external customer service.
- Behavioral Guidance: Provide expertise on managing animals with behavioral challenges, ensuring safe handling practices and implementing effective training or modification plans.
- Ensure Humane Care Standards: Oversee that all animals receive appropriate daily care in compliance with humane practices.
- Enforce Animal Regulations: Uphold city and state animal control laws, ensuring enforcement aligns with organizational policies and legal requirements.
- Training and Development: Develop and facilitate training programs for staff on animal care, behavior, safety, and customer service.
- Conduct or oversee thorough evaluations of animals to assess medical, behavioral, and social needs, and collaborate with staff to determine appropriate pathways to outcome.
- Policy Development and Compliance: Review, update, and implement Standard Operating Procedures (SOPs) to ensure operational consistency and regulatory compliance.
Working Conditions
Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises.
Physical Demand
Medium work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Conditions of Employment
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only. -
ABOUT THE COMPANY
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City of Fort Worth
Show moreThe Community
The City of Cowboys & Culture is known for its Texas hospitality. The stunning and sprawling City of
Fort Worth is one of the fastest-growing cities in the U.S. And it’s no wonder — With great neighborhoods, scenic terrain and a rich history of arts and culture, paired with world-class opportunities for business and education, it’s not only fun to visit Fort Worth, it’s even more rewarding to call it home.Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city, while keeping the small- town charm that keeps it unpretentious and charismatic in all the right ways. Designated as one of America’s “Most Livable Communities” by the Partners for Livable Communities, the city truly offers a melting pot of culture, commerce, community and yes, cowboys.
There are over a dozen remarkable districts full of treasured history among modern luxuries and unique places to have fun, making it the No. 1 tourist destination in Texas and welcoming more than 9.4 million visitors annually.
Being one of the fastest-growing among large cities in the country, Fort Worth has received multiple accolades, including number one downtown (Livability), and the second-best City in the nation for job seekers (Forbes). Our employees serve the needs of over 900,000 residents representing culturally diverse communities.
Exciting Growth & Future Development
One of the most fascinating aspects of the City of Fort Worth is its almost unprecedented growth over the past several years. Both in terms of population and industry, and as the 12th largest city in the United States, Fort Worth is truly booming — which presents both challenges and opportunities to truly develop this city in the right way. Every 30 minutes a new person moves to Fort Worth, so we’re looking for candidates who can embrace an evergrowing and changing environment and improve on it with solutions that work for the entire community of Fort Worth.
Mission
We are working together to build a strong community that others can look to as a pillar of unity and excellence. Through grassroots efforts within the community, and large scale construction and transportation plans that continue to add the infra- structure a growing city like Fort Worth needs, we’ll provide the public services our community requires to continually cultivate the unique city we call home.
Vision
Fort Worth’s vision is to be the most livable and best managed city in the country. We’ll do this by taking care of our citizens, implementing the highest quality standards in our schools, continually improving the neighborhoods we thrive in and the facets of the city that make our town so unique.
Benefits That Are Well Worth It
The City of Fort Worth continues to be dedicated to its employees’ well-being by providing competitive health benefits, a well-rounded wellness program and a Zero Accident Philosophy® workplace. All regular full-time employees and those employees who work 30–39 hours per week are eligible for all City of Fort Worth Benefits. Part-time employees who work 20–29 hours per week are eligible for dental, basic life insurance, supplemental life insurance, flexible spending accounts, 457 Deferred Compensation plan and other voluntary benefits.
Medical Program
The City offers two plan options through Meritain Health, an Aetna company.
The Health Center Plan – Offers employees and their family’s
primary health care services that are 100% completely free and unlimited. Employees can visit any one of the three City of Fort Worth Employee Health Centers and receive guaranteed same or next day appointments for sick visits. Also, services are available at any one of the five satellite locations that serves employees across the city.
The Consumer Choice Plan – Is offered to employees at no cost or low monthly premiums to cover eligible dependents and provides the financial benefits of a Health Savings Account (HSA).
• Preventative services are covered at 100% on both plans.
• Prescription Drug coverage including mail order pharmacy are also included.Vacation
Eligible for 3 weeks of vacation: After successful completion of probationary period (usually
6 months), employees may take time off for rest, relaxation, vacation, illness, religious observances, and personal business.Holidays
Available on the first day of employment, the city provides employees with paid holidays, including two personal holidays.
Wellness Program
The city’s Healthy Challenge Wellness Program rewards all full-time, benefit-eligible employees on the city’s health insurance. The Healthy Challenge Program utilizes a points system. Participants may earn points throughout the year (Jan. 1-Dec. 15) for completing specific program activities and participants can redeem points at the end of the year for a cash reward. By participating, individuals can earn $150, $200 or $250 by accumulating program points.
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