LIBRARY ASSISTANT II

Description

Provides reference services to all Library patrons, performs routine circulation duties and provides instruction for use of the Library’s online catalog and research database. This position is not assigned by building or particular location and requires the flexibility to work at various library branches as assigned. Requires evening and weekend work.

Examples of Duties

• Performs circulation duties as needed, including checking books in and out, placing reserve requests, emptying bookdrops, etc.

• Prepares hold requests for patrons and notifies patrons to pick up books placed on reserve.
• Provides professional and courteous customer relations at all times.
• Searches and makes requests for interlibrary loan materials.
• Interprets Library policies and procedures to the public.
• Assesses and collects fines for overdue/lost library materials; prepares overdue lists and bills; balances cash register.
• Accepts applications for and issues library cards.
• Conducts Internet searches and evaluates web sites.
• Creates bibliographies and conducts bibliographic instruction for groups.
• Answers Library patrons’ reference questions; assists patrons and staff in using various resources and equipment of the Library, including use of Library catalogues, use of Library computer hardware, homework help, E-Government Services, searching the Internet and use of online data bases.
• Organizes, processes and shelves all Library materials, including books, periodicals, audio digital formats and video recordings, newspapers, etc.; reads and shifts books on shelves; packs delivery items.
• Processes paperback books, magazines and newspapers; maintains computer records of these items.
• Repairs and mends damaged books; affixes covers and labels.
• Arranges books for display.
• Prepares and submits required reports and forms. Collects Library Statistical Information.

• Attends In-Service Training to maintain knowledge of current theories and trends in Public Library operations and technology; attends monthly staff meetings.

• Assists with the Children’s Library program and other Library programs as assigned.
• Opens and closes Library and prepares Library equipment for daily operations.
• May set up meeting room for meetings and programs as requested.
• May perform duties of supervisor in his/her absence.
• Performs a variety of routine clerical duties as required, which may include but are not limited to typing, copying and filing documents, ordering supplies, answering the telephone, etc.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County employees, Library patrons, faculty members, personnel of other libraries, volunteers/student and community service workers, vendors, and the general public.
• Supervises the work of assigned volunteers.
• Maintains a neat and clean workplace.
• Operates and maintains a variety of equipment, which includes a computer, printer, cash register, scanner, fax machine, copier, calculator, multi-lined telephone, etc.
• Runs errands as needed.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs related duties as required.

Other Additional Duties as Assigned

• Assists patrons applying for passports to include: scheduling appointments, interpreting passport policies, processing photographs, preparing passport transmittals; processing and mailing passport applications daily, etc.

• Assists with Readers’ Advisory for residents of all ages.
• Creates flyers and other public relations materials.
• Assists with maintaining the reference collection.
• Assists with creating brief records for library materials.
• Provides bibliographic instruction for all visiting groups, such as class visits, civic groups, etc.
• Processes interlibrary loan requests; searching requesting, circulation of items, returning and billing as needed.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a high school diploma or GED equivalent supplemented by one (1) to two (2) years of general library, customer service and/or office experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May possess a valid State Driver’s License.

Additional Minimum Education and Experience For Those Assigned Passport Duties

Must maintain annual certification with the Department of State as required to process passports.

Supplemental Information

• Knowledge of the methods, policies and procedures of the Nassau County Public Library system and County as they pertain to the performance of duties of the Library Assistant II.
• Knowledge of the methods and practices of Public Library operations, including circulation and reference services.
• Knowledge of the Dewey Decimal System.
• Knowledge of reference topics and is able to assist patrons in locating and researching information as needed.
• Ability to consistently provide quality customer service to patrons and staff as required.
• Knowledge of modern office and technology.
• Knowledge of proper English usage, punctuation, spelling and grammar.
• Ability to perform required mathematical calculations.
• Ability to type and enter computer data accurately at a rate sufficient for the successful performance of assigned duties.
• Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities.
• Skilled in applying a responsible attention to detail as necessary in preparing reports and records.
• Ability to multi-task.
• Ability to read and interpret various materials pertaining to the responsibilities of the job.
• Ability to take the initiative to complete the duties of the position under limited supervision.
• Ability to use independent judgment in performing routine and non-routine tasks.
• Ability to offer training and assistance to co-workers and employees in other departments as required.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public.
• Ability to work under stressful conditions as required.
• Ability to react calmly and quickly in emergency situations.

ESSENTIAL PHYSICAL SKILLS:

• Tasks require extended periods of time at a keyboard or work station.
• Stooping
• Sitting
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Lifting and carrying up to 20 lbs.
• Pushing and pulling

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

WORK ENVIRONMENT:

• Works inside
• Knowledge of the occupational hazards and safety precautions of the job.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Nassau County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAM The County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYS The following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

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• Nassau County

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