Child Protective Services Supervisor

WAKE COUNTY, NC
Fuquay-Varina, North Carolina United States  View Map
Posted: Dec 12, 2024
  • Salary: 66,270 - 89,467 Commensurate with Experience USD
  • Salary Top:89467
  • Administrative Analysis and Research
  • Clerical and Administrative Support
  • Human and Social Services
  • Job Description

    What You'll Be Doing

    Wake County Child Welfare currently serves over 700 children in our foster care system. Child Protective Services (CPS) is responsible for protecting children and enhancing their overall well-being by supporting and strengthening families. The Child Welfare division has three federally mandated goals. The first goal is safety - children will be protected from harm from child abuse and neglect. The second goal is permanence - children entering foster care will be reunited with family or placed in a new permanent home as quickly as possible. The third goal is well-being - the educational, health, and overall well-being of children in foster care or receiving Child Protective Services In-Home Services will be enhanced. Federal, state, and local policy dictate that Child Welfare seeks to accomplish these three goals by supporting and strengthening families.

    Essential Functions:
    • Assist with the task of assigning A/N/D reports to CPS social workers daily by reading the reports and consulting with the manager when necessary
    • Ensure required documentation is signed appropriately and timely and uploaded into OnBase, and ensure social workers are knowledgeable regarding current and revised policies, protocols, statues, etc
    • Ensures that social workers area assigning the appropriate risk level based on the care parents/caretakers provide for their children when a new repot is initiated and throughout the life of the case, ensure social workers grow by having them attend mandatory trainings throughout the year for the county and state
    • Conducts weekly meetings with the CPS assessors and semimonthly meetings with the in-home workers to staff cases for guidance and case decisions

    The acceptable candidate must have a valid driver’s license and ability to drive to various locations to visit families and maintain appointments.

    About Our Team

    Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

    The Basics (Required Education and Experience)

    • Masters degree in Social Work (MSW)
    • Three years experience in counseling or social work
    • Equivalent education and experience are accepted
    • Please include ALL prior work experience on your application and resume.


    Beyond the Basics (Preferred Education and Experience)

    • A Master's degree in Social Work or equivalent education and experience combination is accepted
    • At least 3 years of experience supervising in Child Welfare and/or Five (5) or more years in Child Protective Services (Intake, Assessments, In-Home and/or After-Hours)
    • Three years’ experience supervising staff, have experience doing home visits with the following communities: mental health, juvenile justice, and probation
    • Electronic case management system experience


    How Will We Know You're 'The One'?

    • Knowledge, skills and ability to supervise staff who serve families on an assessment and in-home level and coordinating services to help parents provide a safe and nurturing environment for their children
    • Ability to have conflict resolution skills, and the ability to help staff engage non-voluntary clients
    • Possesses excellent interpersonal and communication skills, builds and maintains positive productive relationships with the community, peers, colleagues, management teams to include operational managers, consultants, providers and suppliers
    • The ability to be confrontational in a professional manner at all times
    • Ability to use data, research, policy, and inter-personal skills to effectively and efficiently supervise a team of CPS Assessment and In-Home Staff
    • Ability to assess processes, provide best practice improvements, and facilitate change management
    • Highly developed communication and interpersonal skills
    • Problem-solving skills that are creative and innovative, but within compliance of State policy and practice
    • Ability to manage multiple competing priorities
    • Strong sense of accountability and demonstrates initiative.


    About This Position

    Location: Southrn Regional Center Fuquay-Varina, NC 27526 USA

    Employment Type: Regular

    Work Schedule: Mon-Fri 8:30 am - 5:15 pm

    Hiring Range: 66,270 - 89,467 Commensurate with Experience

    Market Range: 66,270.00 - 112,663.00

    Please include ALL prior work experience on your application and resume.

    Posting Closing Date: 7:00 pm on 12/27/2024

    What Makes Wake Great

    Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

    Equal Opportunity Statement

    Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    Background Check Statement

    Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

    Emergency Service Worker Statement

    In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
  • ABOUT THE COMPANY

    • Wake County Government
    • Wake County Government

    Wake County Government provides services including tax collection, library services, local parks administration, planning and permitting, health and human services, law enforcement and more. Wake County is governed by a seven-member Board of Commissioners.

    Consistently rated as one of the best places to live and work in America, Wake County, North Carolina is home to NC State University, Shaw University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. Wake County is also the center of state government, with our Capitol Building, legislature and many government offices located in Raleigh.

    Wake County is the most populous County in North Carolina. The County consists of 12 municipalities and includes Raleigh, the county seat and state capital. A unique mix of urban and rural small towns distinguishes Wake County from other counties and provides something for every lifestyle.

    Employee Benefits

    Employees enjoy competitive salaries, comprehensive benefits, generous paid leave, investment in professional development, and a balance of work and family life. We offer a diverse selection of benefits to choose from, allowing employees to customize their benefits package to meet their family’s unique needs.

    Our comprehensive benefits and wellness programs are the rewards that go beyond the paycheck, including a 5% employer contribution to NC 401(k); on-site Employee Health Centers; employee assistance programs; and medical, dental, vision and life insurance options. The County also offers a generous paid leave program that includes sick, annual, community service, parental, military and bereavement leave. These benefits, along with our award-winning wellness programs, set us apart as an employer of choice and affirm our commitment to supporting employees and their families, both inside and outside of work.

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Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.