SENIOR EXECUTIVE OFFICER, MAINTENANCE (BUS MAINTENANCE)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Oversees and directs the functions and activities of Metro's bus and facilities maintenance operations, including oversight of all bus maintenance divisions, interacting with regulatory agencies, reviewing and updating maintenance policies and procedures, and ensuring that Metro's fleet is safe, reliable, clean, and on-time.

Examples of Duties

• Provides direction and support to Metro's overall operation of bus and facilities maintenance to ensure attainment of Metro and departmental goals and objectives within established policies and parameters
• Coordinates activities within Maintenance Operations to assure peak performance and productivity, as well as conformance and compliance with established or mandated external regulations and policies effecting Metro operations, such as CHP (California Highway Patrol) inspections, division inspections, and various internal/ external audits, such as FTA (Federal Transit Administration), Triennial audits, etc.
• Develops and implements strategic business plans focusing on bus and facilities maintenance needs
• Develops and executes programs to improve service quality, reduce costs, increase employee productivity, and increase revenue and ridership
• Monitors operating performance, identifies problems/issues, facilitates/implements resolution, and directs efforts to achieve continual improvement in service quality
• Develops, reviews, implements, and maintains department and major capital budgets
• Works in cooperation with other Operations departments to provide seamless, high quality service to Metro customers
• Oversees and provides timely response and services to all division concerns regarding bus maintenance
• Responds to inquiries from regulatory agencies
• Represents Metro with public and elected officials, business leaders, and community groups in coordination with customer and external relations departments
• Facilitates support resources from all Metro departments
• Works cooperatively with other Operations Management staff to maintain the integrity of the system-wide network of services
• Supervises, trains, mentors, motivates, and evaluates performance of assigned staff
• Oversees and resolves labor issues
• Develops and reviews safety training programs
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  
  May be required to perform other related job duties
  

Minimum Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Business, Public Administration, Engineering, or a related field

Experience

• Eight years of relevant senior management-level experience in heavy fleet maintenance in a public transportation environment or comparable public or private organization

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who posses these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience operating and overseeing major capital programs, including planning, forecasting, budgeting, development, implementation, and delivery
• Experience driving and developing KPI’s to ensure continuous improvement

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, and practices of bus transportation and fleet maintenance operations
• Applicable local, state, and federal laws, rules, and regulations governing maintenance of public transit systems and environmental and quality control standards and requirements
• External regulatory and internal safety policies and regulations
• Public administration
• Administrative principles and methods, including goal setting, program and budget development and implementation
• Capital and operating budgets
• Public agency procurement procedures and contract administration
• Basic mechanical skills
• Data analysis methods
• Labor relations, including labor contracts, discipline, and grievance appeals
• Human resources policies and EEO procedures
• Social, political, and environmental issues influencing transportation programs
• Modern management theory
• Applicable computer business software applications, such as Microsoft Office Suite

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Directing the overall operations of a major organization function/department
• Determining strategies to achieve goals and objectives
• Establishing and implementing policies and procedures
• Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes
• Exercising sound judgment and creativity in making decisions and in stressful situations
• Communicating effectively orally and in writing
• Preparing comprehensive reports and correspondence
• Interacting professionally with various levels of Metro employees and outside representatives
• Supervising, training, mentoring, and motivating assigned staff
• Mediating, negotiating, and resolving conflicts
• Leading others

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Budget and manage expenditures for major capital projects/programs
• Compile and analyze data utilizing staff input
• Handle highly confidential information
• Understand, interpret, and apply related laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Plan financial and staffing needs
• Represent Metro before elected officials and the public
• Be responsive to community issues and concerns
• Read, write, speak, and understand English
  Special ConditionsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
  

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen
• High dust, dirt, and/or grease environment
• High noise environment
• Work with regular exposure to odors or fumes
• Exposure to moving machinery and/or vehicles
• Exposure to outdoor weather including extreme heat, cold, dampness and/or humidity
• Extensive safety training and/or use of protective devices and personal protective gear
• Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
• Work after designated regular hours in case of special assignments or emergencies

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Standing
• Walking (distance 5' to 100')
• Bending or twisting at the neck, waist and/or knees
• Intermittently sitting, standing, stooping
• Light lifting or carrying 25 lbs. or less
• Moderate lifting or carrying 26-50 lbs.
• Communicating through speech in a non-English language required
• Good distance vision and/or depth perception to judge distances
• Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Closing Date/Time: 1/10/2025 5:00 PM Pacific

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• Los Angeles County Metropolitan Transportation Authority - LA Metro

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