Group Manager, Quality and Configuration Control

BART
Oakland, California United States  View Map
Posted: Dec 10, 2024
  • Salary: $173,480.00 - $262,824.00 Annually USD
  • Full Time
  • Administration and Management
  • Job Description

    Marketing Statement

    Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

    Job Summary

    Note: Initial application review will take place on January 9, 2025.

    Pay Rate
    Non-Represented Pay Band N11

    Minimum: $173,480.00/year - Maximum: $262,824.00/year

    The negotiable salary offer will be between $173,480.00/year - $214,562.24/year, commensurate with education and experience.

    Current Assignment
    This job announcement will be used to fill one (1) Group Manager, Quality and Configuration Control position.

    This deputy director position will oversee a diversified team within the Office of Infrastructure and Delivery (OID) to include Quality Assurance, Asset Management, and the Drafting and Configuration Control group. These groups together complement our Delivery and Infrastructure groups, as well as providing support to BART’s maintenance department. Support for these functional areas would include:

    Quality
    The group manager would be responsible for supporting and championing system wide quality assurance efforts. This includes making informed recommendations on improving and expanding BART’s quality management system based on ISO fundamentals, industry experience and stakeholder engagement. Guiding the District’s efforts towards ISO certification(s), and preparing reports and metrics to evaluate quality system adherence, and effectiveness of proposed solutions.

    Asset Management
    A strong asset management system allows for more informed decision making and allowing for more accurate risk assessment. In this role, you would be leading OID’s asset management team and championing efforts to enhance existing data governance and providing guidance on strategic risk mitigation strategies. This role would also liaison with the owner of the District owned Transit Management Plan (TAM) at a high level.

    Drafting and Configuration
    Provide oversight of the District’s Drafting and Configuration division, which includes preparation, storage, distribution and retention of engineering drawings, technical drawings, as well as the electronic management system and print shop. Ensures existing processes support a strong record retention system and where appropriate, recommend changes to existing procedures. Ensures departments and outside agencies receive appropriate technical publication support.

    The ideal candidate will possess the following knowledge and experience beyond the minimum qualifications:
    • Experience in implementing ISO 9001 Quality Management Standards
    • Project Management Experience and familiarity with complex Capital Projects.
    • Experience showing an understanding of Asset Management and overall data governance principles.
    Reports To
    Assistant Chief Infrastructure Delivery Officer

    Selection Process
    Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

    The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

    The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

    Application Process
    External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

    Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs , or on EmployeeConnect. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

    All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information but should not consider the resume a substitute for the application form itself.

    Examples of Duties

    Provides oversight and ensures proper staffing, budgeting, and scheduling for the quality assurance, asset management, and drafting and configuration units of OID.

    Manages the development and implementation of departmental goals, objectives, policies, and priorities of each assigned unit.

    Assumes full management responsibility for a robust quality assurance unit; ensures quality assurance staff provide appropriate project oversight, implementation, reporting, and ongoing operational support for capital projects; coordinates and works collaboratively with other departments throughout the District to ensure adoption of BART’s overall Quality Management System (QMS).

    Manages and participates in the development and administration of complex quality programs Districtwide; oversees the preparation and implementation of quality management plans; leads efforts to obtain International Standards Organization (ISO) certification.

    Oversees the activities of the Drafting and Configuration Division, including the usage and administration of electronic management systems, as well as the preparation, storage, distribution, and retention of engineering drawings and technical documents.

    Oversees and supports the functions of the asset management program within OID; helps ensure development and implementation of data governance is in line with international standards.

    Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.

    Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.

    Oversees and participates in the development and administration of the departmental budget; approves forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.

    Participates on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.

    Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of quality control, asset management, and drafting and configuration.



    Minimum Qualifications

    Education :

    Bachelor’s degree in business administration, public administration, engineering, or a closely related field from an accredited college or university.

    Experience :

    Six (6) years of (full-time equivalent) verifiable professional experience in quality control, asset management, drafting and configuration, or related experience, which must have included at least two (2) years of management experience.

    Substitution :

    Additional professional experience as outlined above may be substituted for the education on a year-for-year basis.

    Knowledge and Skills

    Knowledge of :
    • Configuration management and practical application of computerized maintenance management systems (CMMS) data.
    • Principles and practices of policy development and administration.
    • Operational characteristics, services, and activities of a comprehensive quality management program.
    • Operational processes, services, and activities of a comprehensive technical documentation control program.
    • International best practices in strategic asset management (ISO55000), reliability engineering, or quality management principles.
    • Principles and practices of budget preparation and administration.
    • Principles and practices of supervision, training, and performance evaluation.
    • Principles and practices of quality assurance and control program development and administration.
    • Funding constraints and regulatory policies/procedures of BART or similar agencies.
    • Related federal, state, and local laws, codes, and regulations.

    Skill in :
    • Developing and administering departmental goals, objectives, and procedures.
    • Communicating clearly and concisely, both orally and in writing.
    • Selecting, supervising, training, and evaluating staff.
    • Analyzing and assessing policies and operational needs and making appropriate adjustments.
    • Preparing clear and concise administrative and financial reports.
    • Preparing and administering large and complex budgets.
    • Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
    • Identifying risks and inefficiencies in business processes.
    • Ensuring objectives are met in a matrixed reporting structure.
    • Forming recommendations regarding changes to departmental policies or standards.
    • Making decisions that affect the overall policies of the department or organization.
    • Establishing and maintaining effective working relationships with those contacted in the course of the work.



    Equal Employment Opportunity GroupBox1

    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

    Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

    The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

    Highlights
    • Medical Coverage (or $350/month if opted out)
    • Dental Coverage
    • Vision Insurance (Basic and Enhanced Plans Available)
    • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
      • 2% @ 55 (Classic Members)
      • 2% @ 62 (PEPRA Members)
      • 3% at 50 (Safety Members - Classic)
      • 2.7% @ 57 (Safety Members - PEPRA)
      • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
    Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
    • 6.65% employer contribution up to annual maximum of $1,868.65
    Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members.

    Closing Date/Time: Continuous
  • ABOUT THE COMPANY

    • BART (Bay Area Rapid Transit)
    • BART (Bay Area Rapid Transit)

    The BART story began in 1946. It began not by governmental fiat, but as a concept gradually evolving at informal gatherings of business and civic leaders on both sides of the San Francisco Bay. Facing a heavy post-war migration to the area and its consequent automobile boom, these people discussed ways of easing the mounting congestion that was clogging the bridges spanning the Bay. In 1947, a joint Army-Navy review Board concluded that another connecting link between San Francisco and Oakland would be needed in the years ahead to prevent intolerable congestion on the Bay Bridge. The link? An underwater tube devoted exclusively to high-speed electric trains.

    Since 1911, visionaries had periodically brought up this Jules Verne concept. But now, pressure for a traffic solution increased with the population. In 1951, the State Legislature created the 26-member San Francisco Bay Area Rapid Transit Commission, comprised of representatives from each of the nine counties which touch the Bay. The Commission's charge was to study the Bay Area's long range transportation needs in the context of environmental problems and then recommend the best solution.

    The Commission advised, in its final report in 1957, that any transportation plan must be coordinated with the area's total plan for future development. Since no development plan existed, the Commission prepared one itself. The result of their thoroughness is a master plan which did much to bring about coordinated planning in the Bay Area, and which was adopted a decade later by the Association of Bay Area Governments (ABAG).

    The BART Concept is Born
    The Commission's least-cost solution to traffic tie-ups was to recommend forming a five-county rapid transit district, whose mandate would be to build and operate a high-speed rapid rail network linking major commercial centers with suburban sub-centers.

    The Commission stated that, "If the Bay Area is to be preserved as a fine place to live and work, a regional rapid transit system is essential to prevent total dependence on automobiles and freeways."

    Thus was born the environmental concept underlying BART. Acting on the Commission's recommendations, in 1957, the Legislature formed the San Francisco Bay Area Rapid Transit District, comprising the five counties of Alameda, Contra Costa, Marin, San Francisco and San Mateo. At this time, the District was granted a taxing power of five cents per $100 of assessed valuation. It also had authority to levy property taxes to support a general obligation bond issue, if approved by District voters. The State Legislature lowered the requirement for voter approval from 66 percent to 60 percent.

    Between 1957 and 1962, engineering plans were developed for a system that would usher in a new era in rapid transit. Electric trains would run on grade-separated right-of-ways, reaching maximum speeds of 75-80 mph, averaging perhaps 45 mph, including station stops. Advanced transit cars, with sophisticated suspensions, braking and propulsion systems, and luxurious interiors, would be strong competition to "King Car " in the Bay Area. Stations would be pleasant, conveniently located, and striking architectural enhancements to their respective on-line communities.

    BART employees in the 1970s

    BART employees in the 1970s.

    Hundreds of meetings were held in the District communities to encourage local citizen participation in the development of routes and station locations. By midsummer, 1961, the final plan was submitted to the supervisors of the five District counties for approval. San Mateo County Supervisors were cool to the plan. Citing the high costs of a new system-plus adequate existing service from Southern Pacific commuter trains - they voted to withdraw their county from the District in December 1961.

    With the District-wide tax base thus weakened by the withdrawal of San Mateo County, Marin County was forced to withdraw in early 1962 because its marginal tax base could not adequately absorb its share of BART's projected cost. Another important factor in Marin's withdrawal was an engineering controversy over the feasibility of carrying trains across the Golden Gate Bridge.

    BART had started with a 16-member governing Board of Directors apportioned on county population size: four from Alameda and San Francisco Counties, three from Contra Costa and San Mateo, and two from Marin. When the District was reduced to three counties, the Board was reduced to 11 members: four from San Francisco and Alameda, and three from Contra Costa. Subsequently, in 1965, the District's enabling legislation was changed to apportion the BART Board with four Directors from each county, thus giving Contra Costa its fourth member on a 12-person Board. Two directors from each county, hence forth, were appointed by the County Board of Supervisors. The other two directors were appointed by committees of mayors of each county (with the exception of the City and County of San Francisco, whose sole mayor made these appointments).

    The five-county plan was quickly revised to a three-county plan emphasizing rapid transit between San Francisco and the East Bay cities and suburbs of Contra Costa and Alameda counties. The new plan, elaborately detailed and presented as the "BART Composite Report, " was approved by supervisors of the three counties in July 1962, and placed on the ballot for the following November general election.

    The plan required approval of 60 percent of the District's voters. It narrowly passed with a 61.2 percent vote District-wide, much to the surprise of many political experts who were confident it would fail. Indeed, one influential executive was reported to have said: "If I'd known the damn thing would have passed, I'd never have supported it. "

    The voters approved a $792 million bond issue to finance a 71.5 mile high-speed transit system, consisting of 33 stations serving 17 communities in the three counties. The proposal also included another needed transit project: rebuilding 3.5 miles of the San Francisco Municipal Railway. The new line would link muni streetcar lines directly with BART and Market Street stations, and four new Muni stations would be built.

    The additional cost of the transbay tube -- estimated at $133 million -- was to come from bonds issued by the California Toll Bridge Authority and secured by future Bay Area Bridge revenues. The additional cost of rolling stock, estimated at $71 million, was to be funded primarily from bonds issued against future operating revenues. Thus, the total cost of the system, as of 1962, was projected at $996 million. It would be the largest single public works project ever undertaken in the U.S. by the local citizenry.

    After the election, engineers immediately started work on the final system designs, only to be halted by a taxpayer's suit filed against the District a month later. The validity of the bond election, and the legality of the District itself, were challenged. While the court ruled in favor of the District on both counts, six months of litigation cost $12 million in construction delays. This would be the first of many delays from litigation and time-consuming negotiations involving 166 separate agreements reached with on-line cities, counties, and other special districts. The democratic processes of building a new transit system would prove to be major cost factors that, however necessary, were not foreseen.

     

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