Residence Hall Coordinator (Student Services Professional II)

San Diego State University
San Diego, California 92182 United States  View Map
Posted: Dec 06, 2024
  • Education and Training
  • Public Health
  • Job Description

    Position Summary

    Are you passionate about creating a vibrant and supportive residential community for students? As a Residence Hall Coordinator (RHC), you’ll lead and manage a dynamic student residence hall or apartment complex, fostering an environment that aligns with the goals of Residential Education, the Division of Student Affairs and Campus Diversity, and the University.

    Key Responsibilities:
    • Leadership & Management: Oversee a 24-hour residence hall or apartment complex housing 350 to 800 students.
    • Team Supervision: Lead a dedicated team of 8 to 22 Resident Advisors or Community Assistants.
    • Student Support: Provide counseling, advising, and co-curricular education to students.
    • Crisis Management: Handle crisis situations with professionalism and care.
    • Community Development: Cultivate a strong sense of community and belonging.
    • Judicial Affairs: Manage student conduct and uphold community standards.
    • Budget Management: Oversee the budget and ensure efficient use of resources.
    • Facility Oversight: Manage a multimillion-dollar facility with attention to detail.

    If you’re ready to make a meaningful impact and be a part of a dedicated team, apply now to join us as a Residence Hall Coordinator!

    Position Information
    • This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on July 14, 2025 with the possibility of reappointment. The position can be renewed for a total of 3 years.
    • This position is designated as exempt under FLSA and is not eligible for overtime compensation.
    • Standard hours: Monday - Friday, 8:00 a.m. to 4:30 p.m. (Occasional evening or weekend work).
    • 11/12 pay plan: 11 months of work, with salary distributed over 12 months. Anticipated month off is mid-June to mid-July.
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    The Residential Education Office strives to provide safe and supportive on-campus living-learning communities where diverse students are challenged to develop holistically, as scholars, citizens and leaders.

    Residential Education staff members are dedicated to providing curricular and cocurricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility.

    Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:
    • Achieve excellence in all that we do.
    • Address students as unique individuals with multidimensional needs and unlimited potential for personal development.
    • Promote integrity, accountability, responsibility, respect and collaboration.
    • Promote the connectedness between curricular and co-curricular learning.
    • Embrace, celebrate, and educate on issues related to diversity.
    • Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.
    • Maintain balance and perspective, serving as sound role models for others.
    • Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

    To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18 and a variety of student assistants.

    Division of Student Affairs and Campus Diversity

    The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:
    • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
    • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
    • Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
    • Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
    • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

    Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

    “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

    For more information regarding the Residential Education Office, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

    Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

    Key Qualifications
    • Presentation and program planning skills.
    • Learning community experience.
    • Experience as a student conduct officer.
    • Experience in crisis intervention.
    • Student staff supervision is preferred.
    • Three years of residence hall experience beyond the Resident Advisor is preferred.

    Compensation and Benefits

    Starting salary upon appointment is not expected to exceed $4,438 per month.

    Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

    San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

    CSU Classification Salary Range: $4,438 - $6,310 per month.

    Diversity and Community at SDSU

    At SDSU, our diversity gives us power and benefits every single member of our community.

    Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Supplemental Information

    Initial review of the required application materials, including cover letters and resumes, will begin on December 20, 2024. To receive full consideration, apply by December 19, 2024. The position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.

    Advertised: Dec 05 2024 Pacific Standard Time
    Applications close:

    Closing Date/Time:
  • ABOUT THE COMPANY

    • San Diego State University
    • San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."


    San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

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