Community Service Aide

JOB BULLETIN

Applications will be accepted on a CONTINUOUS BASIS until positions are filled with a first review date of Monday, January 6, 2025 . Apply early! This position may close at any time without notice. Interested parties are strongly encouraged to submit application materials as soon as possible.

Our elite law enforcement agency is looking for a COMMUNITY SERVICE AIDE. This is an exciting and rewarding career opportunity in our Buena Park Police Department. The Community Service Aide is a part-time, non-benefited, civilian (non-sworn) position that provides assistance to the public, primarily at the front counter of the Police Department. Would you like to be part of a team that believes in investing in partnerships with the community, proactive crime prevention, community education, and overall effective law enforcement work? The ideal candidate must be multi-task oriented, friendly, and outgoing with strong clerical and customer service skills. A friendly disposition is a must as frequent interaction with the public is required. Become a part of our community team! APPLY TODAY!

GENERAL PURPOSE
Under general supervision, provides assistance to the public, primarily at the front counter of the Police Department. The Community Service Aide completes initial and basic police crime reports; provides general policy and procedural information regarding police department operations and record keeping procedures; takes fingerprints; and performs other general duties, as assigned.

DISTINGUISHING CHARACTERISTICS
This is a part-time, non-benefited, civilian (non-sworn) position. This position provides an opportunity for incumbents with an interest in pursuing a career in municipal government or law enforcement to learn about law enforcement functions and gain experience by completing tasks and special assignments related to the program area.

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Completes initial and basic police crime reports. Provides general policy and procedural information regarding police department operations and record keeping procedures. Assists in providing front counter assistance and information within area of assignment. Responds to requests for information and distributes appropriate forms. Takes fingerprints. Operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine. Greets visitors and answers and refers telephone calls, questions, and complaints to other appropriate staff and departments.
Knowledge of:
Laws, municipal and vehicle codes, basic crime prevention, knowledge of and skill in English usage, spelling and grammar.

Ability to:
Learn, retain and apply complex information, police terminology, law enforcement codes; communicate clearly and distinctly, both verbally and in written form; respond to requests from the public and be able to assist them or direct them; work under stress; and work weekends, holidays and shift work, as assigned.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, employees are frequently required to sit, stand and walk; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms above and below shoulder level. Employees occasionally lift and move records and documents weighing up to 20 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with staff, management, vendors, contractors, the public, and others encountered in the course of work.

WORK ENVIRONMENT

Employees typically work in office conditions, and the noise level is usually quiet, at or below 85 decibels levels.

EDUCATION/TRAINING/EXPERIENCE

Education/Training/Experience:

Graduation from high school or G.E.D. equivalent is required. College level coursework in community service work or administration of justice is desirable.

LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS

Licenses/Certificates/Special Requirements :

A valid Class C California driver license, acceptable driving record, and evidence of insurance are required. Applicants must be a minimum of 18 years of age.

APPLICANT INFORMATION/EXAM WEIGHT

TENTATIVE DATES

MANDATORY MEETING: Tuesday, January 14, 2025, 5:00 PM

ORAL INTERVIEWS: Thursday, January 23, 2025

All applicants must submit a City application online through the Human Resources Department web page at www.buenapark.com/hr. Applications may be accompanied by a resume describing experience, education, and training in relation to the requirements of the position, however, resumes will not be accepted in lieu of a completed City employment application.

All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include but is not limited to an oral interview and/or written exams and oral presentations. Successful candidates will be placed on the employment eligible list from which hires may be made. An eligible list is valid for up to one year unless exhausted sooner.

The City of Buena Park is an Equal Opportunity employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status or disability.

Americans with Disabilities:

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact Human Resources at (714) 562-3515 no later than 5 business days before the test date.

Fingerprinting:

Applicants who are selected for hire are fingerprinted during the pre-placement processing period. All fingerprints will be processed with the Department of Justice to verify criminal records or absence thereof.

Physical Examination:

Employment offers are conditional based, upon the successful completion of a medical examination which may include drug and alcohol screening. Physicals are performed by the City's designated physician at the City's expense.

The City of Buena Park Alcohol and Drug Abuse Policy requires that all applicants undergo drug and alcohol testing prior to employment.

Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of Buena Park and is only a summary of benefits. They are not intended to replace or modify the legal plan documents on file in the Human Resources Department.

SALARY RANGE: Composed of six (6) steps - Entry step through E step (Except management positions). Each step represents an increase of approximately five (5) percent.

RETIREMENT: Provided through deferred compensation 457 plan administered by Nationwide Retirement Solutions. Employee pays member contribution of 3.75%. The City matches the employee's contribution of 3.75%.

EMPLOYEE ASSISTANCE PROGRAM: Available to all City employees and their immediate families.

OC CREDIT UNION: Available to all City employees and their families.

Closing Date/Time: Continuous

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• City of Buena Park

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