IT Supervisor (Web Services)

Full-time position available with the General Services Department, Information Technology Division located at 1111 Locust Street
Salary Range: $6,489-$9,734/month
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: December 13, 2024


Responsibilities

• Leads and manages a critical IT development and support team.
• Provides IT service support for Web Services.
• Provides enthusiastic leadership and supervision for team members that inspires positive attitudes, embraces change, and results in continuous improvements.
• Works in support of the IT Division mission and is a role model for customer service.
• Provides results oriented towards continuous improvements using customer service standards and staff development.
• Supervises the Web Services team and the tools associated with supporting this key customer service area.
• Supervises assigned technical staff, evaluates their work performance, and coordinates training.
• Establishes and measures performance, goals, objectives, and priorities.
• Provides a vision in developing new processes, policies, and services geared towards service improvement.
• Leads process and quality improvement initiatives using team building as the foundation for success.
• Serves as a customer advocate for internal and external departments while maintaining strong relationships.
• Participates in IT Division and external departmental technology planning to meet ongoing business needs.
• Maintains and expands department technology initiatives.
• Oversees code quality through regular reviews and ensure adherence to industry best practices.
• Participates in project meetings, assists with requirements gathering, and presents innovative solutions to stakeholders.
• Leads the planning, development, and deployment of web applications from concept to launch.
• Ensures thorough documentation of development processes and system architecture for clarity and future reference.

Qualifications

REQUIRES an accredited Bachelor's degree and 5 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with experience in .NET development (C# and VB.NET) and SQL experience.


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

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