Airport Agent Senior (Reserved for Aviation Security and Compliance Division employees only)

City of Austin, TX
Austin, Texas United States  View Map
Posted: Nov 13, 2024
  • Full Time
  • Administration and Management
  • Aviation or Harbor
  • Public Safety
  • Regulatory and Licensing
  • Job Description

    Minimum Qualifications

    • Graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field,
      OR
    • Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field.
      OR
    • Any combination of education and work experience may substitute for the above minimum qualifications.
    • Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103.


    Licenses or Certifications:
    • Must be able to obtain AAAE Ace Security Certification or Airport Security Coordinator Certification within sixty (60) days of hire.
    • Valid Texas Class C Driver License.
    • Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport.
    Notes to Applicants

    POSITION OVERVIEW

    Conduct airport security compliance inspections and audits. Conduct employee/tenant training and outreach programs. Respond to, investigate, document, and initiate corrective actions for violations of Airport Security Program. Perform lead role responsibilities as needed for Airport Agent and Airport Access Control Technician personnel.

    Must be able to successfully pass Airport Security Coordinator certification within 60 days of hire.

    Demonstrated work experience serving as a security Authorized Representative of an airport operator in conducting personnel, merchandise, or vehicle inspections in compliance with CFR 49 Parts 1542.103 and 1542.201.

    ASSESSMENT

    A skills assessment will be required for this position.

    DRIVING REQUIREMENT

    This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA .

    This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

    APPLICATION INFORMATION


    • A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
    • Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
    • The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
    • Resumes will not be used to qualify for the position and will not be used to recommend salary.
    • Supplemental information or changes to your application will not be accepted after the job posting closes.
    • The responses to the supplemental questions inquiring about experience should be reflected on your application.


    ON- CALL / CALL BACK RESPONSIBILITIES

    Position may require on-call or call back responsibilities.

    SHIFT INCENTIVE

    Shift work includes shift differential incentive for evening and night shifts and weekends.

    ESSENTIAL PERSONNEL

    This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

    VETERAN

    Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

    CRIMINAL HISTORY RECORDS CHECK

    The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

    GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES

    Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

    LANGUAGE

    Must have the ability to read, write, and fluently speak in English.

    OVERTIME

    Overtime may be required with or without notice.

    WORK HOURS

    Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.
    Current shift hours are 0500-1500, 1230-2230, or 2100-0700 and will rotate every 3-6 months or as deemed necessary to provide adequate coverage.

    DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
    Pay Range
    $24.89 - $29.18

    Hours
    Core Hours: Rotating shifts:
    6:00 am - 4:00 pm; 12:00 pm -10:00 pm; 8:00 am - 6:00 pm

    Hours may change depending on departmental needs.

    Work hours may include after-hours, holidays, and weekend work.
    Job Close Date 11/19/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin Bergstrom International Airport Preferred Qualifications Duties, Functions and Responsibilities
    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

    Conducts overt and covert inspections, and audits security practices and procedures. Conducts site vulnerability and physical security penetration tests and develops counter measures. Coordinates with TSA on required audits. Conducts internal and external testing of security measures. Performs outreach with tenants and internal staff to assist in the development of individual security programs. Conducts outreach training with tenants and internal staff on individual security requirements. Conducts audits of employee access levels to ensure they adhere to required federal mandates, while ensuring operational needs are met. Responds to documents, investigates, and mitigates security incidents. Researches information as requested/needed. Assesses Public Information Requests (PIRs) that fall under regulations of sensitive security information, such as airport access control logs.

    Responsibilities- Supervision and/or Leadership Exercised:

    May provide leadership when necessary.
    Knowledge, Skills and Abilities
    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    • Knowledge of airport operations, TSA regulations, and the Airport Security Program, etc.
    • Knowledge of Federal, State, and Local laws.
    • Knowledge of City practices, policies, and procedures.
    • Knowledge of safety practices and procedures.
    • Knowledge of supervisory and managerial techniques and principles.
    • Skill in oral and written communications.
    • Skill in handling multiple tasks and prioritizing.
    • Skill in using computers and software related to the job.
    • Skill in planning and organizing.
    • Ability to quickly recognize and analyze irregular events.
    • Ability to work with frequent interruptions and changes in priority.
    • Ability to stay informed of airport operational, safety, and security issues.
    • Ability to establish and maintain good working relationships with other City employees and the public.
    • Ability to train others.


    Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).
    * This position requires graduation with an associate degree from an accredited college or university with major coursework in a field related to Business Administration, Public Administration, Aviation Management, or a related field, OR Two (2) years of experience in the U.S. Military Services, airport operations, or another airport related field. OR Any combination of education and work experience may substitute for the above minimum qualifications. Any of the above, plus two (2) years of experience conducting direct secured area entrance activities as an authorized security representative of an airport operator with a complete airport security program as described in C.F.R. 49 1542.103. Do you meet these qualifications?
    • Yes
    • No
    * Are you a current City of Austin Aviation Security and Compliance Division employee?
    • Yes
    • No
    * This position requires an AAAE Ace Security Certification or Airport Security Coordinator Certification or the ability to obtain within sixty (60) days of hire. Do you meet the minimum qualifications for this position?
    • Yes
    • No
    * This position requires a Valid Texas Class C Driver License. Do you have a Valid Texas Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Class C Driver License by your hire date?
    • Yes
    • No
    * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
    • Yes
    • No
    * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
    • I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment


    Optional & Required Documents

    Required Documents Optional Documents
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

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