Management Analyst

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnairesmustbe in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Applications and supplemental questionnaires will only be accepted on-line.

DESCRIPTION

THE POSITION:
Under direction, plan, design and conduct operational, policy and programmatic studies, recommend and assist with the implementation of program, policy and procedure modifications, assist with the general administrative support of the organizational unit to which assigned, and perform related work as required. Positions in this class normally independently perform sophisticated research and a variety of operational and policy analysis activities designed to maximize resource utilization and operational effectiveness in the organizational unit to which assigned. This class is distinguished from Senior Management Analyst which regularly provides work direction to a small professional staff. It is further distinguished from the Administrative Specialist and Administrative Services Officer classes in that the focus of the Management Analyst class is on operational and policy research, rather than the provision of ongoing administrative services.

For a full description of the duties, please see the job descriptionHERE.

THE IDEAL CANDIDATE:

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for these positions will have track records of successfully analyzing data, researching a wide variety of operational, legislative, and policy topics, and providing complex analysis and report writing using advanced technology to support the implementation and modification of public service programs, policies and procedures. These positions are most suitable for strategic thinkers who can easily adapt to and lead others in programmatic, legislative, and organizational change initiatives.

Additionally, the ideal candidate will be highly respected as:

• A technical and professional analyst with experience planning, designing and conducting operational, policy and programmatic studies who have polished their skills to perform complex legislative and data research, analysis and reporting using technology; and who keeps up with current developments and trends in the field of public service;

• Someone highly capable and self-driven to identify opportunities and take action to build strategic relationships to achieve business goals;

• A strong collaborator who actively participates as a member of dynamic teams contributing successfully to the completion of goals and objectives aligned with the mission, vision and values of the Agency;

• A resourceful analyst who can identify issues, gather, compile, and analyze data, to make sound recommendations;

• Someone with exceptional written and oral communication skills, highly adept at interacting effectively with diverse stakeholders including policymakers, legislative aides, program directors, contractors, staff, and the public;

• An exceptional planner and organizer with the ability to independently prioritize tasks, work on multiple projects simultaneously, and establish a course of action for self and others to ensure that work is completed efficiently; and

• Someone able to credibly represent the Agency who possesses an air of confidence and creates good first impressions by professionally commanding attention and earning the trust and respect of others.

THE VACANCIES
This recruitment will establish an eligible list which will be used to fill general vacant positions throughout Alameda County. The current vacant positions are located in theAuditors Office,Alameda County Health,Probation Department, and theSocial Services Agency. The eligible list resulting from this recruitment may be used to fill future vacancies in other department/agencies.

MINIMUM QUALIFICATIONS

EITHER PATTERN I:

Experience:

Three years of full time experience equivalent to or higher than any combination of the classes of Administrative Specialist II, Senior Financial Services Specialist, Financial Services Specialist II and/or Program Specialist.

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

OR PATTERN II

Education:

Equivalent to graduation from a four-year accredited college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

Education:

(Additional professional or paraprofessional administrative services experience may be substituted for the education on a year-for-year basis.)

AND

Experience:

Equivalent to three years of full-time professional level experience in independently providing complex administrative or management services, including planning, organizing and conducting high level administrative, organizational or related studies at a level equivalent to or higher than the County classes of Administrative Specialist II, Financial Services Specialist II or Program Specialist, preferably in a public agency setting.

Licenses:

Specified positions may require possession of a valid California driver's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles and practices of operational, policy and programmatic research and analysis.
• Principles of public administration.
• Programs and service delivery in the area to which assigned.
• Practices and techniques of administrative and statistical analysis and report preparation.
• Computer applications and hardware and software related to the work.
• Budgetary and financial cost/expense tracking.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Basic supervisory principles and practices.

Ability to:

• Plan, design and conduct sophisticated operational, management and related studies and analyses.
• Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
• Interpret, explain and apply complex policies, regulations and procedures.
• Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
• Represent the department and the County in meetings with others.
• Organize and prioritize work and meet critical deadlines.
• Exercise sound independent judgment within established policies and guidelines.
• Direct and review the work of others on a project basis.
• Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.

3) Virtual Oral Panel Interview (Weighted as 100% of the final examination score): If the candidate is successful in the written portion of the examination, the candidate will then be invited to participate in an oral interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidates who pass this portion of the exam will then be scored and put into rank order.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components .

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN

Deadline for Filing:

5:00 PM Friday, November 22, 2024

Review of Minimum Qualifications:

December 2, 2024

Review of Supplemental Questionnaire for Best Qualified:

Week of December 16, 2024

Virtual Civil Service Pre-Recorded Oral Examination:

Week of January 13, 2025

Notification of Results

February 13, 2025

Promulgation of Eligible List

February 21, 2025

TENTATIVE SELECTION PLAN

Departmental Hiring Interviews

March 2025

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs .

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

• Medical - HMO & PPO Plans
• Dental - HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1 st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add@jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.organdNoreply@jobaps.comas accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxesNoreply@jobaps.comand noreplyalamedacountyhr@acgov.orgare routed to unmonitored mailboxes. If you have questions, please go to our website atwww.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Montrice Goodman| Human Resources Analyst

Human Resource Services, County of Alameda

(510) 208-3954 |Montrice.Goodman2@acgov.org

https://hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.

Closing Date/Time: 11/22/2024 5:00:00 PM

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• County of Alameda

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