Staff Development Supervisor

The Position

Bargaining Unit: Local 21 - Supervisory Management

Contra Costa County is recruiting to fill one (1) Staff Development Supervisor vacancy in the Employment and Human Services Department (EHSD).

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The ideal Staff Development Supervisor possesses a strong understanding of training and learning principles, along with experience in adapting to an evolving organization. This role involves leading a team of Social Services Staff Development Specialists who work closely with various stakeholders within EHSD to design and deliver innovative, engaging, and high-quality training programs for Contra Costa County employees at all levels, across different operations and work locations.
We are looking for someone who is:

• A capable leader with strong analytical skills
• An excellent communicator
• Experienced in training and curriculum development
• Skilled at building and maintaining relationships
• Proficient in managing performance and motivating teams
• Adaptable and flexible in a dynamic work environment

What you will typically be responsible for:

• Directing and overseeing the work of Social Services Staff Development Specialists
• Coaching and supporting staff in training and performance improvement
• Designing, implementing, and managing training schedules and programs
• Assessing trainer and trainee performance to ensure effectiveness
• Collaborating with department leaders to identify training needs
• Planning and coordinating the Staff Development training calendar
• Preparing comprehensive reports on training outcomes and initiatives
• Evaluating training effectiveness in areas such as curriculum design, problem analysis, presentation skills, and trainee records

A few reasons you might love this job:

• You’ll have the opportunity to make a significant and meaningful impact
• You’ll work in a collaborative and supportive environment
• You’ll experience ample opportunities for professional growth
• You’ll engage with staff at all levels of the organization
• You’ll thrive in a fast-paced, dynamic, and unpredictable work setting

A few challenges you might face in this job:

• Complex Regulations
• Change Management
• Interagency Collaboration
• Fast paced, unpredictable work environment
• Unpredictable demands from the department

Competencies Required:

• Critical Thinking
• Delivering Results
• Coaching & Developing Others
• Innovative Problem Solving
• Professional & Technical Expertise
• Using Technology
• Adaptability
• Attention to Detail
• Displaying Ownership and Accountability
• Professional Integrity & Ethics
• Oral Communication
• Writing
• Building & Maintaining Relationships
• Involving Others (Engaging Teams)

To read the complete job description, please visit the website, www.cccounty.us/hr .

The employment list established by this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator's License. Out-of-state valid motor vehicle operator’s license will be accepted during the application process.

Education: Possession of a bachelor’s degree from an accredited college or university with a major in business or public administration, social or behavioral science, education or closely related field.

Experience: Three (3) years of experience as a staff trainer with responsibility for developing and presenting a wide range of staff development programs.

Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four (4) years. One (1) additional year of qualifying experience may be substituted for the required academic major.

Desirable Qualifications:

• Training experience in the public sector
• Knowledge of social service programs
• Adept in data analysis

Selection Process

Application Filing: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Online Virtual Interview : Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% of higher. The interview will measure candidates' competencies as they relate to the Staff Development Supervisor position. These may include, but are not limited to: Critical Thinking, Delivering Results, Adaptability, Displaying Ownership, and Professional Integrity & Ethics ( Weighted 100%)

The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview , as well as a computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 11/20/2024 11:59 PM Pacific

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• Contra Costa County Human Resources Department

• 925-655-2100

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