Organizational Development & Training Specialist Senior

Minimum Qualifications

• Bachelor’s degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training
• One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution

Licenses or Certifications:
None.
Notes to Applicants

POSITION OVERVIEW
This role is crucial in supporting both ongoing and future employee development programs and initiatives within the Performance Management division. By aligning with the 2025 strategic plan, this position aims to enhance the professional growth and effectiveness of our workforce.

The purpose of the Senior Organizational Development & Training Specialist role is to spearhead the continuous improvement and professional growth of the workforce. This position is responsible developing and delivering innovative training programs and organizational development initiatives. This position leverages data-driven insights and best practices to support the design of comprehensive training solutions that enhance overall business performance.
By fostering a culture of learning and development, the Specialist ensures that employees are equipped with the necessary skills and knowledge to excel in their roles. Additionally, this role involves close collaboration with various departments along with colleagues to align training efforts with the company’s strategic objectives, ultimately driving organizational success and employee engagement.

This position will involve the development and delivery of comprehensive training programs that cater to the evolving needs of our employees. This includes:

• Performing comprehensive evaluations to pinpoint skill gaps and training needs throughout the organization. Work with leadership and Performance Management team members to define and develop performance targets.
• · Designing customized training programs that use diverse instructional methods to cater to different learning preferences. This encompasses workshops, eLearning hands-on activities, and collaborative projects.
• Creating high-quality training materials that are informative and engaging, including presentations, manuals, interactive modules, and other resources.
• Overseeing the rollout and ongoing management of training programs to ensure their effective and efficient delivery, including scheduling sessions, booking venues, and coordinating with trainers and participants.
• Proficient in applying project management principles within a training environment, including planning, executing, and overseeing training programs and teams. Skilled in managing timelines, coordinating resources, setting objectives, and ensuring successful program delivery while adapting to dynamic needs and feedback.
• Ability to provide impactful coaching to employees at all levels, fostering professional growth and development. Skilled in creating and implementing tailored coaching plans that align with organizational goals, enhance performance, and build leadership capabilities.
• Continuously evaluating the effectiveness of the training program through feedback and performance metrics, using this data to refine and improve future training initiatives.
• Staying up to date with the latest trends and best practices in training and development to ensure our programs remain relevant and effective. This also includes seeking out and integrating new technologies and methodologies.
• Must have the ability to establish and cultivate strong relationships. Ability to communicate effectively with diverse audiences, ensuring understanding and retention.
• Capable of adjusting training strategies and methods to meet evolving organizational needs and learner requirements.
• Capable of conducting needs assessments to identify learning objectives and designing tailored training solutions.

The incumbent will collaborate closely with various stakeholders to ensure that training initiatives are aligned with organizational goals and contribute to the professional growth and development of our workforce.
The ultimate aim is to foster a culture of continuous learning and improvement, where employees are empowered to achieve their full potential.

TRAVEL

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

ASSESSMENT
A skills assessment will be required for this position.

ON- CALL / CALL BACK RESPONSIBILITIES

Position may require on-call or call-back responsibilities.

APPLICATION INFORMATION

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities, and employment dates, on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

CRIMINAL HISTORY BACKGROUND CHECK

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

LANGUAGE

Must have the ability to read, write, and fluently speak in English.

OVERTIME

Overtime may be required with or without notice.

WORK HOURS
Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS .
Pay Range
$32.23 - $40.29

Hours
Monday - Friday; 8:00 a.m. - 5:00 p.m.

• Hours may change depending on departmental needs.
• Work hours may include after-hours, holidays, and weekend work.

Job Close Date 12/19/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications

• Proficient in both oral and written communication.
• Experience using learning technology tools or platforms.
• Experience at handling multiple projects simultaneously, pivoting as needed to ensure successful outcome.
• Experienced crafting and delivering presentations, writing comprehensive training material, and facilitating engaging training sessions.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1.Develop, implement, and evaluate departmental rollouts of citywide HR or OD initiatives
2.Design and perform department wide needs assessments to identify and analyze major organizational problems
3.Analyze the results of needs assessments, meetings, research, and other forms of communications in order to develop short and long term strategies for organizational development across an entire department or group of departments
4.Coordinate the activities of other organizational development and training personnel, assigning tasks and monitoring their completion
5.Provide advice to management and others on how to best handle their organizational problems
6.Develop, schedule, coordinate, and deliver training modules, workshops, and facilitations to selected audiences
7.Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results
8.Plan, design, implement, and evaluate plans and activities for assigned projects and programs
9.Facilitate groups in areas such as conflict resolution, team development, process improvement, strategic planning, and problem solving
10.Participate in or lead teams with Organization Development, Human Resources and other team members

Responsibilities- Supervision and/or Leadership Exercised:

• Provide leadership for groups including other professionals and support staff in the area of Organizational Development and Training
• Lead workshops and classes as an instructor or trainer
• Mentor less experienced Organizational Development and Training personnel

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


Knowledge of basic training and learning principles.

Knowledge of instructional systems design methods.

Knowledge of city practice, policy and procedures.

Skill in oral and written communication.

Skill in handling multiple tasks and prioritizing.

Skill in using computers and related software.

Skill in data analysis and problem solving.

Skill in planning and organizing.

Skill in data analysis and problem solving.

Ability to handle hostility, conflict, and uncertain situations.

Ability to work with frequent interruptions and changes in priorities.

Ability to deliver training.

Ability to facilitate groups.

Ability to develop and maintain knowledge in organizational development and training.

Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position require a Bachelor's degree in Human Resources Development or related field, plus three (3) years of experience in organizational development and training One (1) additional year of closely related experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these qualifications?

• Yes
• No

* Describe your skill in oral and written communication.
(Open Ended Question)
* Please describe your experience using learning technology tools or platforms.
(Open Ended Question)
* Please describe your experience at handling multiple projects simultaneously, pivoting as needed to ensure successful outcome.
(Open Ended Question)
* Please describe your experienced crafting and delivering presentations, writing comprehensive training material, and facilitating engaging training sessions.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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