Golf Shop Lead (Lions Municipal Golf Course/Parks and Recreation Department)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent plus one (1) year of retail business work experience.
• Experience may substitute for education up to four (4) years

Licenses or Certifications:

• Valid Texas Driver’s License.

Notes to Applicants

The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

The purpose of the Golf Shop Lead position will be to serve as support for the Director of Golf and the Assistant Golf Professionals. The focus of this position will be to collect and account for golf fees and services and to assist staff in providing the highest level of customer service to our golf clients.

Application Instructions/Job Requirements:

• Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.
• Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.
• Virtual Interviews: PARD may conduct virtual interviews.
• Driver Requirement: This position requires candidate to possess a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. If you cannot meet these conditions, you may be deemed ineligible for this position.
• Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.
• Physical Requirements: Tasks may involve bending, lifting, walking, carrying, or using a force equal to lifting up to thirty-five (35) pounds. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues.

Other Information:

• Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department.
• Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises.

Pay Range
$21.63 - $23.79 per hour
Hours
Work/Location Schedule Notes:

• Variable Work Schedule - this is a 40 hour per week position and shifts for this position will vary.
• May be required to work during special events, evenings, weekends & holidays.
• Work schedule and location is subject to change based on department needs and programs.
• May be required to work during city emergencies such as extreme weather events.

Job Close Date 11/07/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Lions Municipal Golf Course - 2901 Enfield Rd. Preferred Qualifications
Preferred Experience:

• Experience working in a municipal golf course pro shop or golf retail shop providing customer service.
• Experience operating a cash register including cash transactions, checks, and charges, and compiling revenue reports for a municipal course.
• Retail merchandising experience including maintaining store inventories, and ordering, stocking, and pricing merchandise for municipal golf courses.
• Municipal golf industry experience including an advanced understanding of the rules of golf, familiarity with golf merchandise and equipment, and tournament work experience.

Preferred Skills:

• Knowledge of Rectrac or similar Point of Sale ( POS ) system software.
• Basic knowledge of Microsoft Word, Excel, and Outlook.

Other:

• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Coordinates work of other golf shop personnel in the sale of golf equipment and supplies.
2. Oversees the collection of payments for retail sales and rental of range balls.
3. Accounts for all money received
4. Oversees the rental of carts and collection of greens and cart rental fees.
5. Assigns phone coverage.
6. Answers and assists other golf shop personnel with, golf shop service related questions
7. Oversees the arrangement of merchandise.
8. Performs support services for tournaments

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.
• May perform the duties of Golf Shop Associates

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of golf courses and golf shop products.
• Knowledge of City practices, policies and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Ability to operate cash register and make change.
• Ability to lead and train others.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Golf Shop Lead position are: Graduation from an accredited high school or equivalent plus one (1) year of retail business work experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications?

• Yes
• No

* In reviewing the preferred qualifications section of this job posting, please describe in 500 words or less how you meet those preferred qualifications.
(Open Ended Question)
* Do you have experience using RecTrac software and/or a similar automated system for registrations and reservations?

• Yes.
• No.

* Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, PowerPoint and Outlook?

• No experience
• Basic: create/edit simple documents, spreadsheets, emails, & simple presentations
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields create a variety of presentations, & reformat individual slides
• Advanced: create/edit complex documents, spreadsheets, presentations; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another create/edit complex, professional-quality

* This position requires a valid Texas Class C Driver's License. Do you have a valid Texas Class C Driver's License or if selected for this position, do you have the ability to acquire a valid Texas Class C Driver's License by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

Optional & Required Documents

Required Documents Resume Optional Documents

• 

• City of Austin

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