Benefits Specialist Trainee (Municipal Management Trainee)

Full-time position available with the Human Resources Department, Benefits Division located at 414 E. 12th St.
Salary Range: $22.52-$33.78/hour
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.
Application Deadline Date: November 11, 2024


Responsibilities

The City of Kansas City's Benefits team is looking for a dedicated and engaging new addition to our team as we reach our fellow coworkers and deliver benefit education as well as assist the employees of the City of Kansas City with their employee benefits. In this role, some of your responsibilities will include:

• Preparing and distributing new employee onboarding packets.
• Processing new hires in PeopleSoft, managing benefit events, and ensuring timely closures.
• Verifying the accuracy of all benefits-related documents and systematically inputting data.
• Handling inbound calls and assisting employees in-person with benefit-related inquiries or concerns.
• Conducting weekly and monthly audits and quality assurance checks of benefit data.
• Managing all communications sent to the Benefits email inbox and processing physical mail.
• Assisting with the annual Open Enrollment process and performing additional duties as assigned.

This role is highly customer-focused and requires a proactive approach to problem-solving. The ideal candidate will demonstrate excellent time management, strong interpersonal communication skills, and attention to detail.


Qualifications

REQUIRES an accredited Bachelor's degree. Preference will be given to candidates with prior Benefits Administrator, knowledge of Peoplesoft, and proficiency in Microsoft Word & Excel


Other Information

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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• City of Kansas City

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