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Job Description
Description:
The Department
Palo Alto is the only city in California that offers a full array of utility services to its citizens and businesses. Because of this, the City has a unique opportunity to partner with the Palo Alto community to enjoy the benefits and achievements of reliable, home-grown, and environmentally focused utilities. Palo Alto has a tradition of over 100 years of successful public utility operations. It is a tradition that continues to provide the Palo Alto community with safe and reliable utilities service, local decision-making over policies, utility rate-making, environmental programs, and customized services.
The Position
The Cross Connection Control Coordinator independently performs detailed and highly responsible work in administering and coordinating the activities, reports, research, billing services, and related demands of the Cross Connection Program. Assignments require close coordination with engineers, developers, contractors, property owners and City of Palo Alto personnel in ensuring compliance with state and local regulatory requirements. The work requires a thorough knowledge of Cross Connection backflow rules, regulations, policies, and procedures and the use of initiative and judgment carried out with a high degree of accuracy.
Benefits: Fantastic benefits package, to learn more click HERE .
Compensation(SEIU):Comprehensivecompensationplan,tolearnmoreclick HERE.
This position is represented by Service Employee International Union position (SEIU)
Ideal Candidate
The ideal candidates will have experience in a utility operation and possess excellent organizational skills, be technically savvy, have solid analytical skills, be detailed oriented, and possess strong customer service skills. The chosen candidate will be a skilled communicator both orally and in writing and be a self-motivated, independent thinker able to work with minimum supervision with a willingness to work on a wide range of assignments.
Ideal Candidate Traits- Prepare clear and concise records, reports, correspondence, and other written materials.
- Plan and coordinate program services with City staff, external agencies, and customers.
- Read and interpret plumbing blueprints, irrigation plans drawings, specifications, and technical manuals.
- Participate in department efforts to identify actual or potential cross connections needed.
- Independently organize work, set priorities, meet critical deadlines, and follow up on assignments.
- Interpret and apply City and mandated rules, policies and procedures for cross connection control programs.
- Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
- Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
- Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
- Possession of, and ability to maintain, a valid Backflow Prevention Assembly Tester Certificate issued by AWWA or sufficient equivalent experience and ability to obtain the certificate within 12 months of hire.
Essential Duties:
Essential and other important duties may include, but are not limited to, the following:- Coordinate the City’s cross connection control and backflow prevention programs to ensure compliance with federal, state, and local regulations.
- Create and maintain a computerized database of backflow assembly owners; generate reports relating to inspecting, testing, and repair of devices; keep annual testing records and other program activity as required by the State Water Resources Control Board (SWRCB)
- Schedules and coordinates the annual backflow prevention testing on all irrigation systems, including commercial, residential, industrial, schools, hospitals, nurseries, and fire services.
- Identify and inspect existing properties for hazards and cross connections; inform owner of requirements needed to bring service up to acceptable standards; initiate steps to terminate service for noncompliance.
- Advise contractors, engineers and developers regarding the requirements for installing and testing of devices and the most effective ways to protect the City’s distribution system from cross connections.
- Inspects new and existing backflow prevention assemblies installed by contractors or others for compliance with City standards and requirements.
- Responds to customer inquiries regarding the City’s cross connection and backflow programs; provides information to the general public; resolves complaints and concerns in an effective and timely manner.
- Attend inter-agency meetings and acts as the City’s representative on issues relating to backflow technology; promote public education and awareness of cross connection control.
- Write reports summarizing activity relating to backflow assemblies, and recycled water inspections; writes memos and letters relating to unusual customer problems and complaints.
- Generate and send compliance notices to new and existing backflow assembly owners; sends follow-up and termination notices as required.
- Verify the accuracy of backflow assembly information added to GIS maps.
- Report operational problems with backflow assemblies, and recycled water use sites to supervisor
- Monitors new technology and materials pertaining to WGW Operations/ Electrical Operations
- Provides technical and administrative support to the Division Manager and the Field Supervisors.
- Performs various studies and analyses related to planning needs, special projects, and programs.
- Other duties as assigned
Minimum Qualifications:
Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:- Education and/or experience equivalent to completion of two years of college, with emphasis on engineering or environmental science and
- Four years’ experience in engineering or field operations, at least two of which have been in coordinating and monitoring the work of contractors or in a lead/supervisory capacity.
- Possession of a valid California Driver's License.
Supplemental Information:
Selection Process:
Applicants are encouraged to apply as early as possible. Applications will be reviewed promptly upon receipt and screenings and interviews will begin as soon as posting requirements are met and a sufficient applicant pool is found. The selection process involves an initial screening of applications and resumes. Candidates with the most relevant qualifications may be invited to participate in oral and/or practical interviews. The process may be adjusted based on the volume of applications received.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
For more details visit our Careers Page, by clicking HERE.
Learn more about our Memorandum of Agreements (MOAs) between the City and its bargaining units, by clicking HERE.
Closing Date/Time: 11/22/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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City of Palo Alto
Show morePalo Alto is located about 35 miles south of San Francisco; and 14 miles north of San Jose. Palo Alto, known as the “Birthplace of Silicon Valley” and global center of technology and innovation, is the corporate headquarters for many world-class companies and research facilities such as VMWare, Hewlett-Packard, IDEO, Tesla, and Skype. Home to Stanford University and a top-ranked public school system, Palo Alto also features beautiful and historic residential neighborhoods, vibrant shopping and retail districts.
Palo Alto has a highly educated and culturally sophisticated citizenry that is actively engaged in making a difference both locally and globally. Unique among city organizations, Palo Alto operates a full-array of services including its own gas, electric, water, sewer, refuse and storm drainage provided at very competitive rates for its customers.
The birthplace of Silicon Valley, Palo Alto, is a community of approximately 68,000 residents and nearly 100,000 jobs. Located on the mid-Peninsula between San Francisco and San Jose, Palo Alto is recognized worldwide as a leader in cutting-edge technology, medicine, and green innovation. Many world-class businesses maintained or started offices here, including Amazon, Tesla, Hewlett Packard, Palo Alto Medical Foundation, Rivian, Lucile Packard Children’s Hospital, SAP Ariba, Houzz, Varian Medical Systems, and VMware. Numerous start-ups are also at home in Palo Alto, arguably making it the startup capital of the world.
Stanford University is foundational to the history and prestige of Palo Alto, reflected in the community’s dedication to life-long learning. Stanford’s cultural and educational offerings are integral to the vibrancy and charm of Palo Alto, while the City’s exceptional K-12 school district ranks among the top public school systems in the country. With more than 50% of adult residents holding a graduate degree or higher, Palo Alto is frequently listed as one of the most educated cities in the nation.
Home to picturesque tree-lined streets, bike lanes, and historic buildings that reflect its California heritage, Palo Alto boasts a genuine sense of community and an active citizenry with strong environmental values. Beautiful neighborhoods are complemented by vibrant commercial corridors and a bustling economy with premium shopping and dining options. Excellent health care facilities, performing arts, and diverse recreational opportunities are just some of this incredibly desirable community’s cherished amenities.
Join an Award Winning Team
Palo Alto is an award-winning City recognized nationwide as innovative and well-managed. Palo Alto is one of a small number of California cities with a AAA bond rating. Recently, Palo Alto became one of the most livable cities in the U.S. by Livability.com. It's the only city to receive the Platinum Beacon Award in sustainability best practices by California’s Institute for Local Government.
We offer a variety of career paths that relate to building and improving communities. The City has fourteen departments employing 1,000 full-time staff. Police officers, fire fighters, paramedics, and building inspectors keep us safe. Engineers and public works staff build and re-build the physical infrastructure. City planners help envision and shape future community growth. Recreation, arts and library professionals enhance community life. Utilities provides electric, gas, water, sewer and other services. Internal services departments help manage, staff, and protect the City.
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