Temporary-Administrative Assistant (Austin Nature & Science Ctr/Parks and Recreation Dept)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience.
• Education and or experience will substitute for the minimum qualifications.

Licenses and Certifications Required:

• None.

Notes to Applicants

The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Thepurpose of the Temporary - Administrative Assistant position is to assist with administrative and front desk duties at the Austin Nature & Science Center, including welcoming and orienting guests, answering phones, assisting customers registering for programs, taking payments for programs, and collecting balances due. This position will also assist with cleaning the visitor pavilion and opening and closing the site.

Application Instructions/Job Requirements:

• Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application.
• Skills Assessments: Skills assessment(s) may be required as part of the recruitment process.
• Virtual Interviews: PARD may conduct virtual interviews.
• Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview.
• Physical Requirements: Tasks may involve bending, lifting, walking, carrying, or using a force equal to lifting up to ten (10) pounds. Must be physically and mentally able to communicate, respond, and work with participant’s needs and safety issues.

Other Information:

• Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department.
• Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
• Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises.

Pay Range
$21.63 per hour

Hours
Work/Location Schedule:

• 20 hours per week/Variable schedule:
  • Saturdays: 8:45 a.m. - 5:15 p.m.
  • Sundays: 11:45 a.m. - 5:15 p.m.
  • Occasional weekdays from 8:45 a.m. - 5:15 p.m.
  
  
  
• Work schedule and location is subject to change based on department needs and programs.
• May be required to work during city emergencies such as extreme weather events.

Job Close Date 11/07/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Clerical Location Austin Nature & Science Center - 301 Nature Center Dr. Preferred Qualifications
Preferred Experience:

• Experience assisting customers and responding to inquiries in person, by phone, and by e-mail.
• Experience with cash handling, including point of sale ( POS ) systems.
• Experience with program registration processes for tracking, record keeping, and file maintenance.
• Experience with Microsoft Office including Word, Excel, Outlook, and Teams.

Other:

• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Greets visitors, handles their inquiries, and directs them to the appropriate person. Answers multi-line telephones, or two-way radios and directs calls or takes messages. Maintains office supply inventories by placing orders. Schedules and coordinates meetings. Distributes, disperses, and reconciles petty cash requests. Types letters, memos, forms and other correspondence. Picks up, sorts and delivers mail to appropriate person. Files and retrieves documents, records and reports. Maintains records, enters data and retrieves data as needed. Analyzes and interprets data and prepares reports.

Responsibilities - Supervisor and/or Leadership Exercised:

• None.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques and methods.
• Knowledge of city practices, policy and procedures.
• Skill in oral and written communications.
• Skill in using computers and related software.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain good working relationships with city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation from high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience. Any combination of education and/or work experience will substitute for minimum qualifications. Do you meet this minimum requirement?

• Yes
• No

* In a few short sentences, please describe your customer service experience in working for a public facility, including the institutions in which you worked and your responsibilities in each position.
(Open Ended Question)
* Are you able to work varying hours, weekends and holidays as required by this position?

• Yes
• No

* Are you bilingual? If yes, please list the language(s) other than English that you are able to fluently communicate (reading, writing, speaking) in. If no, list N/A.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation.

* Please note that you will be contacted if you are selected to move forward in the hiring process. Once the department is no longer hiring for this position, you may receive a notification informing you the position is closed and the hiring process is concluded.

• Yes. I acknowledge and understand the statement above.

Optional & Required Documents

Required Documents Optional Documents

• 

• City of Austin

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