-
Job Description
CAREER DESCRIPTION
Assessment Technician Trainee
SALARY INFORMATION
This position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025: 4.00% increase
OPEN TO THE PUBLIC
This recruitment is being held to establish an open eligible list . This list will be used to fill current and future Assessment Technician Trainee positions in this classification until the next recruitment.
DEADLINE TO APPLY
This recruitment is open for two weeks (14 calendar days) and will close on Tuesday, November 5, 2024, at 11:59 P.M. (PST). Qualified applicants are encouraged to apply immediately.
THE OFFICE OF THE ASSESSOR
The Assessor’s Office values all legally assessable property with uniformity and impartiality, producing property tax assessment rolls in accordance with the laws of the State of California. The Assessor staff help Business, Real and Personal Property owners understand their property valuations and apply exclusions and exemptions as allowed by property tax law.
Click here for more information on the Assessor's Office.
Click here for more information on the County of Orange.
THE OPPORTUNITY
This class is the entry level in the Assessment Technician series. The class is for training/preparing employees for a promotion to Assessment Technician II. Normally, an Assessment Technician Trainee will initially work with an Assessment Technician II or higher, and with increasing experience will be required to independently do routine assessment technician assignments subject to a check and review. There is no permanent status in the trainee class. This class operates under an "up or out" system with one (1) year of training at the end of which the employee is either promoted to Assessment Technician II or they are released from this position. Under general supervision, an Assessment Technician Trainee will perform technical and public contact work in supplying a variety of services and information to the general public relative to property valuation matters. In addition, the position includes:- Explaining and carrying out existing assessment policies and procedures
- Inspecting property and collecting data for the market appraisal of property
- Generating reports and assisting with data analysis
- Performing a wide variety of support functions such as checking and reviewing value, cost, income, and other declarations
- Computing value of real and personal property
- Researching title transfers
QUALIFICATION REQUIREMENTS:
The ideal candidate will possess one (1) year of experience conferring with customers or clients via telephone, email, in-person, or internet to provide information about products or services, take or enter orders, cancel or open accounts, or obtain details of comments and complaints. Possession of an Associate's of Arts or Science degree (or higher) can substitute for the required experience.
In addition, the ideal candidate will possess extensive professional work experience and/or knowledge in the following core competencies:- Technical Knowledge | Technical Experience
- Understanding modern office, store, or branch procedures, practices and systems including operating standard equipment that can aid customer support, such as operating phone lines or computers for email or internet communication.
- Conferring with customers or clients by telephone, email, in-person, or over the internet to provide information about products or services, take or enter orders, cancel, or open accounts, or obtain details of comments and complaints.
- Problem Solving | Analytical Skills
- Identifying and resolving challenging technical issues and problems or researching possible solutions
- Accomplishing divergent complex work in a dynamic environment (i.e. the ability to multi-task)
- Communicating with tact to customers of diverse backgrounds
- Working with mathematics and spatial design layouts
- Relationship Building | Interpersonal Skills
- Working with other public and private agencies in efforts to provide customer service to the community, public, and key stakeholders
- Defusing confrontational situations with distraught customers
- Oral | Written Communication Skills
- Responding quickly, courteously, and proficiently to customer service requests
- Soliciting feedback and adjusting customer requests to fit into business improvements
- Understanding basic principles of writing and grammar
MINIMUM QUALIFICATIONS
Click here to learn more about the minimum qualifications for the Assessment Technician Trainee classification. Physical and mental requirements as well as environmental and working conditions will be listed on the classification specification.
RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.
Online Assessment(s) (Weighted 100%) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Veterans Employment Preference Policy (VEPP)
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.
ADDITIONAL INFORMATION
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Omar Ghazi at omar.ghazi@ocgov.com .
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 11/5/2024 11:59 PM Pacific -
ABOUT THE COMPANY
-
-
County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
-