CAREER DESCRIPTIONAssessment Technician Trainee SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025: 4.00% increase
OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list . This list will be used to fill current and future Assessment Technician Trainee positions in this classification until the next recruitment.
DEADLINE TO APPLY This recruitment is open for two weeks (14 calendar days) and will close on
Tuesday, November 5, 2024, at 11:59 P.M. (PST). Qualified applicants are encouraged to apply immediately.
THE OFFICE OF THE ASSESSORThe Assessor’s Office values all legally assessable property with uniformity and impartiality, producing property tax assessment rolls in accordance with the laws of the State of California. The Assessor staff help Business, Real and Personal Property owners understand their property valuations and apply exclusions and exemptions as allowed by property tax law.
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here for more information on the Assessor's Office.
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here for more information on the County of Orange.
THE OPPORTUNITYThis class is the entry level in the Assessment Technician series. The class is for training/preparing employees for a promotion to Assessment Technician II. Normally, an Assessment Technician Trainee will initially work with an Assessment Technician II or higher, and with increasing experience will be required to independently do routine assessment technician assignments subject to a check and review.
There is no permanent status in the trainee class. This class operates under an "up or out" system with one (1) year of training at the end of which the employee is either promoted to Assessment Technician II or they are released from this position. Under general supervision, an Assessment Technician Trainee will perform technical and public contact work in supplying a variety of services and information to the general public relative to property valuation matters. In addition, the position includes:
- Explaining and carrying out existing assessment policies and procedures
- Inspecting property and collecting data for the market appraisal of property
- Generating reports and assisting with data analysis
- Performing a wide variety of support functions such as checking and reviewing value, cost, income, and other declarations
- Computing value of real and personal property
- Researching title transfers
QUALIFICATION REQUIREMENTS: The ideal candidate will possess one (1) year of experience conferring with customers or clients via telephone, email, in-person, or internet to provide information about products or services, take or enter orders, cancel or open accounts, or obtain details of comments and complaints. Possession of an Associate's of Arts or Science degree (or higher) can substitute for the required experience.
In addition, the ideal candidate will possess extensive professional work experience and/or knowledge in the following core competencies:
- Technical Knowledge | Technical Experience
- Understanding modern office, store, or branch procedures, practices and systems including operating standard equipment that can aid customer support, such as operating phone lines or computers for email or internet communication.
- Conferring with customers or clients by telephone, email, in-person, or over the internet to provide information about products or services, take or enter orders, cancel, or open accounts, or obtain details of comments and complaints.
- Problem Solving | Analytical Skills
- Identifying and resolving challenging technical issues and problems or researching possible solutions
- Accomplishing divergent complex work in a dynamic environment (i.e. the ability to multi-task)
- Communicating with tact to customers of diverse backgrounds
- Working with mathematics and spatial design layouts
- Relationship Building | Interpersonal Skills
- Working with other public and private agencies in efforts to provide customer service to the community, public, and key stakeholders
- Defusing confrontational situations with distraught customers
- Oral | Written Communication Skills
- Responding quickly, courteously, and proficiently to customer service requests
- Soliciting feedback and adjusting customer requests to fit into business improvements
- Understanding basic principles of writing and grammar
MINIMUM QUALIFICATIONSClick
here to learn more about the minimum qualifications for the Assessment Technician Trainee classification. Physical and mental requirements as well as environmental and working conditions will be listed on the classification specification.
RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment.
Online Assessment(s) (Weighted 100%) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click
here to review the policy.
ADDITIONAL INFORMATION EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at
www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
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here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Omar Ghazi at
omar.ghazi@ocgov.com .
EEO INFORMATIONOrange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).
Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 11/5/2024 11:59 PM Pacific