Part-Time ITS Intern

Clark County Water Reclamation District
Las Vegas, Nevada United States  View Map
Posted: Oct 23, 2024
  • Salary: $16.00 - $20.00 Hourly USD
  • Part Time
  • Internship
  • Job Description

    ABOUT THE POSITION

    The Clark County Water Reclamation District is seeking qualified candidates to apply for the position of Part-Time Information Technology Solutions Intern. Incumbents will gain exposure and experience in different aspects of the Information Technology Solutions programs in the areas of Windows Systems Administration, Service Facilitation, and IT Project Management.

    Windows Systems Administration:
    • This internship offers an opportunity to acquire practical experience in IT system administration, server virtualization, M365 messaging, and cloud security management. Interns will support the management of Windows and Linux systems, as well as monitor and react to security incidents.
    • This position is responsible for assisting in the areas of Information Technology Windows System Administration and monitoring security events. Assignments will provide experience developing and implementing IT Operation skills. Interns work under close supervision and are expected to become increasingly knowledgeable and carry out assignments with increasing independence.

    Service Facilitation:

    • This internship offers an opportunity to gain practical experience in IT service management, asset management, and cybersecurity. Interns will support the management of IT assets throughout their lifecycle, assist with the onboarding and offboarding processes, and contribute to selecting and deploying hardware and software.

    • The role also involves working within an ITIL-based service desk environment to handle incident management, request fulfillment, and knowledge base processes.

    • Interns will help maintain the organization’s cybersecurity posture on end-user devices and collaborate with various IT teams on project tasks.

    IT Project Management:

    • This internship will provide the student with relevant learning opportunities in business analysis, requirements gathering, technical research, technical writing, and IT project management. Student interns will build skills and experience in business analysis area by observing and assisting Business Systems Analysts.

    • Interns will research and gather information about existing business process and systems, business systems technologies and trends; Maintain and update solutions specific documentation as technology and systems evolve; Participate in requirements gathering and capturing user stories; Assist with training end-users and creating any relevant training materials. Use of videos and interactive media over documents; Undertaking of tasks involved in IT project management lifecycle.


    Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits.

    Human Resources reserves the right to call only the most qualified applicants to the selection process.

    MINIMUM REQUIREMENTS

    Must be a local student currently enrolled in an accredited college or university pursuing a degree in Information Technology, Cyber Security, Computer Science, Management Information Sciences, or closely related field. Applicants must be 18 years of age or older. G raduation from high school or equivalent.

    A resume and recent transcript must be attached and submitted with your online application.

    Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.

    Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

    Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

    EXAMPLES OF DUTIES

    Windows Systems Administration:
    • Duties include assisting with the installation, configuration, and maintenance of physical and virtual servers, specifically working with Windows Server and VMware virtualization. Interns will also support the administration and management of M365 messaging services, ensuring seamless communication and collaboration across the organization. Additionally, they will be involved in monitoring and managing security through Microsoft Defender, responding to and mitigating security incidents to protect the organization's IT infrastructure.

    Service Facilitation:
    • Duties include assisting with IT Service Management tasks, including incident management, request fulfillment, and maintaining the knowledge base using an ITIL-based framework. Interns will support the installation, configuration, and maintenance of end-user devices, including desktops, laptops, tablets, and other hardware. They will assist in managing technology assets through their lifecycle, from procurement to retirement, and contribute to the onboarding and offboarding processes. Additional responsibilities include assisting with cybersecurity tasks, such as monitoring and mitigating security risks on end-user devices, as well as collaborating with teams to deploy hardware and software updates and patches.

    IT Project Management:
    • Duties include s trong technical and organizational skills in addition to excellent written and verbal communication skills, in a professional environment; Understanding of basic software architectures - single stack, 2-tier, 3-tier, cloud, hybrid, SaaS, PaaS, IaaS, etc; Basic understanding of relational database management systems; Familiarity with tools like Microsoft Word, Excel, Visio, PowerPoint, Teams, SharePoint etc; Gain knowledge and understanding of identifying problems or opportunities in the existing business processes by interacting with the end-users; Gain knowledge and understanding of end-user functional requirements; Gain knowledge and understanding of various software and applications; Gain knowledge and understanding of project management, business analysis, technical writing, and customer service; Apply skills and knowledge to the workplace.


    PHYSICAL DEMANDS

    Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

    PART-TIME AND TEMPORARY EMPLOYEES DO NOT RECEIVE BENEFITS.

    Closing Date/Time: 11/12/2024 5:01 PM Pacific
  • ABOUT THE COMPANY

    • Clark County Water Reclamation District
    • Clark County Water Reclamation District

    #wecleanthewater

    The Organization

    The District is the largest wastewater agency in the State of Nevada, serving more than 260,000 business and residential accounts. The majority of our residential and commercial customers are within the Las Vegas Valley, which includes the world famous resort corridor known as the "Las Vegas Strip." We also serve the communities of Blue Diamond, Indian Springs, Laughlin, Moapa Valley, and Searchlight. We have two water resource centers; Flamingo Water Resource Center, and Laughlin Water Resource Center.  All other facilities are treatment facilities.

    The District's collection (network of pipes and pumps) system totals more than 2,100 miles of pipeline and 23 pumping stations to deliver the wastewater from the homes and businesses to one of the six treatment facilities.  An especially important aspect of  our operation is the treatment facility serving the Las Vegas Valley.  The largest of our facilities, (and in Nevada) the Flamingo Water Resource Center, ensures the wastewater meets high treatment levels allowing the reclaimed water to be discharged to the Las Vegas Wash and back into Lake Mead.  Lake Mead is the drinking water source for more than 95% of the population and businesses in Clark County.  The stringent treatment standards are set to protect the community's drinking water supply as well as the recreational uses of Lake Mead and the downstream communities along the Colorado River.

    District Formation

    Created by judicial decree in 1954, the District operates as a general improvement district under Nevada Revised Statutes. Originally titled the Clark County Sanitation District, wastewater treatment operations began in 1956. Through a series of legislative actions, our service boundaries were set to include all unincorporated areas of Clark County. The purpose of the District is to ensure the collection, treatment and reclamation of wastewater so it can safely be returned it to the environment. We have been granted the authority to levy taxes, sell bonds, create assessment districts, and the right of eminent domain. The District's bond covenants provide that rates and charges be sufficient to cover operation and maintenance costs and general expenses, including principal and interest payments on outstanding bonds.  In January 2003, we changed our name to the Clark County Water Reclamation District to better reflect our mission and purpose.

    Governance

    The Clark County Water Reclamation District is governed by the Clark County Commissioners, a seven member board, who by statute serve as the ex-officio Board of Trustees (the Board), for the District.  The Board establishes policy, approve budgets and conduct public hearings to establish the rates and fees charged by us.  We bill our rate payers, collect revenue and administer operation and capital funds. While given the statutory authorization to assess ad valorem taxes, the District has not done so, relying upon fees and charges to fund the operations, maintenance and capital programs. We have the authority to levy taxes, sell bonds, create assessment districts, and the right of eminent domain. 

     

     

     

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