Public Administrator's Program Assistant

The Position

Bargaining Unit: Local 21 - Non-Supervisory Management

The Employment and Human Services Department is currently accepting applications to fill one (1) vacancy for Public Administrator's Program Assistant.

Contra Costa County’s Employment and Human Services Department works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

The Public Administrator’s office investigates and may administer the estates of individuals who were domiciled in Contra Costa County at the time of death and who died without a qualified person willing or able to assume the responsibility.

What you will typically be responsible for:

• Reviewing referrals and conducting investigations to locate next of kin, legal documents and estate assets through internet searches, home searches, written correspondence and interviews
• Managing decedent estates that are under the jurisdiction of the Public Administrator, including working with financial institutions to collect accounts, canceling services no longer needed, coordinating the collection of personal property and preparing legal forms and other correspondence
• Managing multiple cases simultaneously and maintaining organized case files including entering complete and thorough event notes
• Corresponding with next of kin, financial institutions and other interested parties. explaining the authority and policies of the Public Administrator and probate procedures
• Using good judgment in setting priorities and allocating time

A few reasons you might love this job:

• You will be part of a highly collaborative and supportive environment
• You will have variety in the work you perform on a day-to-day basis
• You will have continuous learning opportunities including ongoing training
• The County offers excellent employee benefits including medical and dental programs and a deferred compensation plan

A few challenges you might face in this job:

• In some instances, you will be making death notifications and encountering intense emotional reactions
• Decedents’ homes may be in various degrees of disorder and cleanliness and may be hoarded; you may be exposed to unpleasant odors
• You will be responsible for managing multiple cases with competing deadlines simultaneously

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Legal and Regulatory Navigation: Understanding, interpreting and ensuring compliance with laws and regulations
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Attention to Detail: Focusing on the details of work content, work steps and final work products
• Professional Integrity and Ethics: Displaying honesty, adherence to principals and personal accountability
• Self- Management : Showing personal organization, self-discipline and dependability.
• Informing: Proactively obtaining and sharing information
• Oral communication: Engaging effectively in dialogue
• Professional impact: Presenting self as a positive representative of the organization.
• Teamwork: Collaborating with others to achieve shared goals

To read the complete job description, please visit the website, www.cccounty.us/hr .
The employment list established by this recruitment may remain in effect for six (6) months.

Minimum Qualifications

Education: Possession of an Associate's degree from an accredited college or university with a major in legal studies, business administration, social/behavioral sciences or closely related field

Experience: One (1) year of full-time experience, or its equivalent, in a public agency, trust administration, probate or banking setting performing duties which involved responsibility for estate administration or estate guardianship

License Required: Candidates must possess a valid California motor vehicle operator's license. Out of state valid motor vehicle operator's license will be accepted during the application process.

Certification: Must be certified through the California State Association of Public Administrators, Public Guardians, and Public Conservators (CA PA/PG/PC) within four years of appointment under the standards and certification requirements set forth by the CA PA?PG/PC and maintain certification while employed in the Public Administrator's Office.

Desirable Qualifications:

• Experience performing research to locate individuals and/or assets
• Experience with estate administration
• Experience preparing various legal documents

Selection Process

1. Application Filing: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Online Virtual Interview : Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% or higher. The interview will measure candidates' competencies as they relate to the Public Administrator's Program Assistant position. These may include, but are not limited to: Critical Thinking, Decision Making, Legal & Regulatory Navigation, Self-Management, Oral Communication, and Teamwork (Weighted 100%)

The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview, as well as computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us . For any technical issues, please contact the Government Jobs' applicant support team for assistance at + 1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.


DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 11/5/2024 11:59 PM Pacific

• 

• Contra Costa County Human Resources Department

• 925-655-2100

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