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Job Description
Basic Function
Under the direction of an assigned administrator perform a variety of duties involved in the set-up, maintenance, and basic troubleshooting of a variety of technology equipment, including instructional technology devices, at an assigned school site(s); provide technical support and assistance to staff and students concerning the operation of instructional computer devices and related peripheral equipment.
Essential Functions
Assist students and teachers with troubleshooting and operating Internet of Things (IoT) devices such as computer devices, peripheral equipment, and ed-tech tools/equipment/software to ensure instructional technology operates efficiently; assist with classroom ed-tech equipment set-up and basic use, troubleshoot and assist students with log in to applicable software programs and provide basic user support, including support with online ed-tech tools/software and those related to Makerspace equipment and use; help troubleshoot basic use issues with students devices and software used both onsite as well as remote.
Provide support and assistance in assembling, disassembling, and maintaining computer device carts in accordance with established protocols; maintain technology equipment inventory by utilizing district inventory software and retire old equipment according to established procedures; check-in and check-out technology devices to both students and staff in accordance with appropriate use policies.
Prepare and assist with equipment use for students and staff; assist with installation of applicable software and provide basic user support; assist and troubleshoot issues with instructional technology devices; maintain laptop and device carts.
Operate, basic troubleshoot, perform general maintenance, and maintain a variety of instructional computer/IOT devices and peripheral equipment; provide basic technological end-user support and respond to requests in person and on the telephone to staff and students; be able to identify when required technological support is at an advanced level and escalate the matter to HelpSTAR for further assistance.
Provide assistance to teachers,site administrators, and students in various computerized testing activities as assigned; troubleshoot and assist with resolving technical issues during testing activities.
Maintain routine records related to assigned activities; operate a variety of standard office equipment.
OTHER DUTIES:
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Operation, adjustment and minor maintenance of computers, software applications and peripheral equipment
Operation and troubleshooting of audio-visual equipment
Basic instructional techniques
Computer devices used in an instructional environment
Safe practices in computer lab activities
Requirements of maintaining a computer lab in a safe, clean and orderly condition
Oral and written communication skills
Interpersonal skills using tact, patience and courtesy
Basic record-keeping techniques
ABILITY TO:
Provide reinforcement of instruction and assistance to students in the classroom
Operate and demonstrate the use of a variety of computer devices, software applications and peripheral equipment
Troubleshoot and repair minor computer problems
Provide training and assistance to students and staff concerning the operation of computers and related peripheral equipment
Establish and maintain effective working relationships with others
Communicate effectively both orally and in writing
Observe health and safety regulations
Work independently with little direction
Maintain routine records
Administer basic first aid and CPR as needed
Education & Experience Requirements
Any combination of education and/or experience equivalent to: High school diploma or equivalent and one (1) year of experience in computer operations including some experience working with students in an organized setting.
LICENSES AND OTHER REQUIREMENTS:
Valid First Aid and CPR certificates issued by an authorized agency
WORKING CONDITIONS:
ENVIRONMENT:
Classroom and office environment
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard and peripheral equipment.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to assist students and to install computers and peripheral equipment.
Lifting, carrying, pushing or pulling moderately heavy objects as assigned by position.
Selection Process
The examination process for this recruitment may be comprised of one or any combination of the following: screening of the applicant's training, background, and experience; scored evaluation of responses on a supplemental application; written examination(s); qualifications appraisal oral examination; performance examination; or technical oral examination, scored on a job-related basis. Only the most highly qualified candidates will be invited to continue in the examination process. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations.
If your application is accepted to advance in this recruitment, the exam and interview dates are as follows:
Written Examination - November 12, 2024
Oral Examination - TBD
Dates are tentative, but it is highly recommended that you plan your calendar accordingly. No Make-Up dates will be offered.
Other Important information: The duration of the eligibility list is one (1) year unless extended by the Personnel Commission. The eligibility list from this recruitment will be used for full-time, part-time and limited term positions.
New employees to the district are place on step A of the salary schedule. The maximum salary is reached after 3 ½ years of employment.
Recruitments that list Promotional and Open Competitive opportunities may result in one of the following: 1) a dual-certified list in which internal employees of the San Lorenzo Unified School District are awarded seniority points to their final passing score before placement on the eligibility list, or 2) two separate eligibility lists consisting of candidates on a promotional only list and an open list. In the latter case, candidates on the promotional list are referred to the hiring authority before candidates on the open. However, where less than three ranks exist on the promotional list, the open list will be utilized to complete a total of three ranks.
Benefits
Interested applicant may view the benefits plans available to classified employees of the San Lorenzo Unified School District by clicking on the following link:
http://www.slzusd.org/cms/page_view?d=x&ppid=&vpid=1244185494118
Closing Date/Time: 11/4/2024 4:00 PM Pacific -
ABOUT THE COMPANY
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San Lorenzo Unified School District
Show moreSan Lorenzo Community
The Community of San Lorenzo is situated in unincorporated Alameda County between the cities of San Leandro and Hayward. The 2010 United States Census reported that 23,452 people, 7,425 households, and 5,792 families reside in San Lorenzo. The population density is approximately 8,488 people per square mile (3,276.8/km²). The racial makeup is approximately 47.4% White (32.4% non-Hispanic), 4.8% African American (4.5% non-Hispanic), 1.0% Native American, 21.6% Asian, 0.8% Pacific Islander, 17.9% from other races, and 6.5% from two or more races. Roughly 37.7% of the population is Hispanic or Latino of any race. The school district boundaries include parts of the cities of San Leandro and Hayward.
San Lorenzo Students
The students of San Lorenzo represent the diversity of the town's past and present. Of the students attending TK-12 schools in San Lorenzo, 56% are Hispanic/Latino, 13% are Asian, 12% are Black/African American, nine percent are white, eight percent are Filipino and two percent are of other races. Forty two percent of the students in San Lorenzo speak Spanish as their first language, while 40% speak English as their first languages. Other languages represented include Cantonese/Mandarin (7% ), Tagalog (4% ), Vietnamese (3%) and Arabic (3%). Three percent of our students speak one of 37 other languages. Of the approximately 10,500 students, 69% are eligible for the Federal Free and Reduced Lunch Program. Seventy-two percent of the District's students are either socio-economically disadvantaged, English Learners or Foster Youth. Many of our students fall into more than one of these categories, but can only be counted once.
San Lorenzo School District
The district was established on November 8, 1859 and is one of the oldest continuously operating school systems in the State of California. From a humble beginning in 1850 with only six students and a tiny portable schoolhouse, the District reached its peak size in 1970 with 18,000 students enrolled in 28 schools. The current Superintendent of the district is Dr. Fred Brill who has served the community since 2014. The district collaborates with multiple city and county government departments to access and organize services for students and families. The school district partners with many local initiatives to create multiple opportunities for students and families. These partnerships include Alameda County Supervisors and Alameda County Office of Education to provide services to community members ages 11-24 at the REACH Ashland Youth Center.
Currently, San Lorenzo Unified School District consists of nine elementary schools, three middle schools, and four high school sites. The District Independent Contracted Education (DICE) program gives students the chance to receive several hours of instruction each week one on one with a highly qualified teacher, while taking on the obligation to complete an additional number of study hours at home. In 2004, the school district adopted wall to wall Small Learning Communities and offers eight different programs for all 3300 high school students.
District-wide all teachers have focused on implementation of Common Core State Standards to guide classroom instruction. Administrators and teachers use multiple measures of assessment, including NWEA and CAASPP to determine program needs. Teachers utilize formative and summative data across grade and subject areas to inform instruction. Weekly collaboration, planning and analysis of lesson objectives, student work samples, and performance on common assessments drive the delivery of curriculum and the instructional strategies utilized. Analysis of data determines intervention course offerings. -