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Job Description
CAREER DESCRIPTION
PUBLIC INFORMATION AND AFFAIRS ADMINISTRATOR
This position is scheduled to receive salary range increases on the following dates:
Effective June 27, 2025 - 4.00% increase
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
OPEN TO THE PUBLIC
This recruitment will establish an open eligible list that will be used to fill current and future Public Information and Affairs Administrator positions with Auditor-Controller. The eligible list established may also be used to fill position in similar and/or lower classifications throughout the County of Orange.
DEADLINE TO APPLY
Qualified applicants are encouraged to apply immediately, as the recruitment will close on
MONDAY, OCTOBER 28, 2024 at 11:59 PM (PT).
ABOUT THE COUNTY OF ORANGE:
Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play.
Click here to learn more about the County of Orange.
AUDITOR-CONTROLLER
The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County.
Click here to learn more about the Auditor-Controller department here .
THE OPPORTUNITY
The Public Information and Affairs Administrator will assist the Executive Unit of the County of Orange Auditor-Controller by providing strategic communications for external audiences, including media community partners and residents.
The incumbent will report to the Chief of Staff to the Auditor-Controller and will serve as the department’s primary media contact. Primary responsibilities involve:- Managing external communication initiatives, including developing communication contact to the community in multiple languages, maintaining presentations given to community partners and building relationships with local media.
- Supervising and developing direct reports and interns.
- Overseeing Auditor-Controller’s social media accounts, developing strategies to inform audiences of the Auditor-Controller Department activities.
- Helping maintain a consistent brand identify for Auditor-Controller Department and ensure adherence to branding guidelines.
- Serving as a communications subject matter expert to guide Auditor-Controller staff in developing messaging and collateral materials such as flyers and brochures.
- Developing relationships with community organizations and prepare outreach opportunities for the Auditor-Controller Department activities.
- Creating communications plans for marketing campaigns, outreach events and special projects.
- Maintaining internal communication with the entire Auditor-Controller staff through newsletters and distribution of County-Wide notices.
- Assisting with implementing the department’s Public Record policy and procedures and facilitating staff training.
- Supporting the coordination with executive management, agency unit managers, County Counsel and other County departments in gathering, evaluating and redacting (if necessary) and distributing responsive records.
- Helping identifying triggering events requiring the imposition of a Legal Hold. Aiding the coordination with County Counsel to notify prior to issuing Legal Hold. Assisting with the management and implementation of the department’s procedures for preservation, collection, chain of custody, processing, review and production as it relates to Electronically Stored Information (ESI).
- Supporting HR and OCIT/A-C IT on ESI related matters including collection, preservation, chain of custody and delivery of ESI.
- Helping to oversee Communications Contracts and vendors, participating in the Procurement Process including reviewing invoices and obtaining project quotes and running an RFP when necessary.
One (1) year of experience as a Public Information and Affairs Analyst or its equivalent with the County of Orange.
Or
Four (4) years of professional public information and affairs experience related to assignment.
A Bachelor’s degree in communications, public relations, business administration, public administration, political science, or a related field may substitute for one (1) year of the required experience.
A Master’s degree or higher in communications, public relations, business administration, public administration, political science, or a related field may substitute for two (2) years of the required experience.
In addition, the successful candidate will also have experience and be knowledgeable in the following core competencies:
TECHNICAL EXPERIENCE | TECHNICAL KNOWLEDGE- Successfully developing and implementing internal and external communications programs
- Applying principles and practices of public relations
- Utilizing storytelling techniques to engage the public and inform on various County-related issues
- Developing communication efforts utilizing effective methods in order to connect with internal and external audiences
- Planning and leading the execution of operational procedures to ensure that projects and deadlines are met
- Effectively analyzing problems and situations before taking corrective actions
- Working independently to manage time wisely and to effectively prioritize multiple, competing tasks
- Integrating new ideas and contemporary approaches into problem solving
- Gathering, analyzing and applying information skillfully
- Identifying, evaluating, and resolving issues as they arise, using decision-making abilities and technical expertise
- Developing recommendations, proposing solutions, achieving measurable results, and implementing best business practices
- Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision making and engages all levels of participants in contributing to the process
- Working collaboratively with direct reports to align personal development and goal achievement with business objectives
- Providing guidance and direction to others to meet organizational strategic objectives, while encouraging openness, creativity, and innovation
- Promoting a culture of high performance and continuous improvement that values learning and a commitment to quality and excellence
- Actively promoting teamwork by creating a culture and environment that supports individual and team empowerment
- Preparing and presenting information in person and in writing to County elected officials, management, department heads, staff members and with private, public and community stakeholders
- Utilizing effective communication skills to define and communicate strategic goals to internal and external audiences clearly, succinctly and persuasively
- Utilizing tact, diplomacy and confidentiality in dealing with difficult and sensitive situations
- Working effectively as part of a team to tackle and resolve issues; providing creative solutions to problems that achieve program and project objectives
- Building effective working relationships with internal and external stakeholders, County elected officials, and staff to ensure departmental goals are accomplished
- Adhering to high ethical standards in all interactions with relevant parties
Candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references, and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)
MINIMUM QUALIFICATIONS
Click here for detailed information on the Minimum Qualifications for Public Information and Affairs Administrator classification , including Physical & Mental Requirements and Environmental & Working Conditions.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.
Structured Oral Exam (Weighted 100%)
A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies
ADDITIONAL INFORMATION
Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.
EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .
FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com
EEO INFORMATION
Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:- Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information . - Paid Leave: Twelve holidays per year plus sick and vacation time
- Health & Dependent Care Reimbursement Accounts
- Dental Insurance: County pays 100% of employee and dependent premiums
- Paid Life Insurance: $100,000 life insurance policy
- Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
- Paid Short & Long Term Disability insurance programs
- 457 Defined Contribution Program
*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.
Click here for information about benefits offered to County of Orange employees.
Closing Date/Time: 10/28/2024 11:59 PM Pacific -
ABOUT THE COMPANY
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County of Orange
Show moreDiscover a Fulfilling Career at the County of Orange
With a population of over 3 million residents and 34 cities, Orange County is a thriving community known for its beautiful beaches, diverse culture, and strong economy. As the third-largest employer in the county, the County of Orange offers over 18,000 employees the opportunity to make a difference in their community and build a fulfilling career in public service.
As a County of Orange employee, you will have the chance to work in a variety of departments, each providing vital services to our community. From law enforcement and healthcare to public works and environmental protection, there is a wide range of career paths to explore. And with opportunities for advancement and professional growth, you can build a long and rewarding career with us.
As a top employer in the region, the County of Orange is committed to providing our employees with excellent benefits, including a competitive salary, flexible work schedules, and outstanding healthcare coverage. We also offer opportunities for career development and training, ensuring that our employees have the skills and knowledge they need to succeed.
Whether you're just starting your career or looking for a new challenge, the County of Orange is a great place to work. With a supportive and collaborative work environment, a commitment to excellence, and opportunities for growth and advancement, we invite you to join our team and make a difference in your community.
Community Impact:
Working for the County of Orange means you will have the opportunity to make a meaningful impact in your community. Whether you're providing critical services to residents, protecting the environment, or maintaining public safety, your work will make a difference in the lives of those around you.
Employee Wellness:
At the County of Orange, we prioritize our employees' well-being. We offer telecommuting options, generous health benefits, and wellness programs to promote work-life balance. We believe that by taking care of our employee’s health and well-being, we can help them excel in their careers while still enjoying their personal lives and taking care of their families.
Innovation:
The County of Orange is committed to embracing new technologies and innovative approaches to service delivery. We encourage our employees to think creatively and find ways to improve our processes and systems. If you're someone who loves to problem-solve and think outside the box, you'll find a supportive and dynamic environment here.
Collaboration:
Collaboration is key to our success at the County of Orange. We value teamwork, communication, and mutual support, and we work together across departments and functions to achieve our goals. If you're someone who enjoys collaborating with others and building strong relationships, you'll find a welcoming and inclusive community here.
Equality:
At the County of Orange, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Our Equity Policy reflects this commitment and guides our efforts to promote equity, diversity, and inclusion in everything we do.
Career Advancement:
The County of Orange is dedicated to helping our employees grow and advance in their careers. We offer a variety of training and development opportunities to help our employees reach their full potential. If you're looking for a place to build a long and fulfilling career, the County of Orange is an excellent choice.
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