What You'll Be Doing

Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services and always being dependable. At the Wake County Information Technology Department, we provide information technology services to the organization and strive to provide customer services that are easy, enjoyable and exceed expectations.

As the Executive Assistant for the Information Technology Department, you will be at the heart of administrative operations. You will be the office manager and primary point of contact for the department’s 125 employees. You will assist employees and department leadership by answering questions, researching policies and procedures, developing employee communications and serving as the Human Resources liaison. You will also manage administrative operations, including procurement, processing payments, arranging travel for trainings and conferences and managing service contracts. The position is 60% remote (in office 2 days per week).

Essential Functions:

• Serve as the primary point of contact for the department’s employees
• Schedule and manage logistics for meetings and events
• Conduct research and prepare reports, presentations, and spreadsheets
• Processes requests for payments, reimbursements, requisitions, and contracts
• Assist third-party vendors in registering to do business with the county
• Update the department’s SharePoint site and publish the monthly employee newsletter in SharePoint
• Provide excellent customer service to county employees, vendors, and business partners

About Our Team

Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out.

The Basics (Required Education and Experience)

• High school diploma or GED
• Four years of administrative/office support experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience in employee onboarding and offboarding
• Proficient in use of DocuSign for sending envelopes, creating and using templates and creating web forms
• Proficient in use of Adobe Acrobat for creating, editing and converting PDF documents
• Experience creating and editing content on Microsoft SharePoint sites
• Experience creating and managing Microsoft SharePoint lists

How Will We Know You're 'The One'?

• Unparalleled organizational and time management skills
• Excellent written communication and interpersonal skills for effective interaction with employees, leadership and vendors
• Ability to listen and understand what is being described as well as the ability to explain problem resolutions when necessary
• Ability to manage multiple assignments requiring exceptional attention to detail
• Ability to maintain effectiveness and meet deadlines when experiencing changes or disruptions in the work environment
• Ability to accomplish tasks accurately and completely
• Ability to build and maintain positive, productive relationships with peers, colleagues and staff
• Ability to demonstrate a high level of professionalism and judgment when working with difficult customers and sensitive personnel issues
• Proficient Microsoft O365 skills, including OneDrive and SharePoint file management, Word, Excel and PowerPoint
• Proficient in use of Microsoft Excel skills, including pivot tables, filtering, subtotals, charts and formulas
• Ability and willingness to identify inefficiencies and recommend improvements

About This Position

Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 25.00 - 28.80

Market Range: 23.57 - 37.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 10/23/2024

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

• 

• Wake County Government

Show more