Office Assistant II - City Clerks Office

Description

**The City of Reno has an exciting career opportunity waiting for you! We are recruiting for an Office Assistant II to join our outstanding City Clerk's Office !**

This position will perform a variety of office support and clerical duties. They will assist other City staff, the general public, and outside groups and agencies. They will collect payment from the public for document imaging and records services according to established procedures.

We currently have a vacancy in the City Clerk's Office in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This is an open competitive recruitment for all qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Examples of Essential Functions

• Assist other City staff, the general public, and outside groups and agencies by providing information related to specific program area of assignment; receive office and telephone callers including answering multi-line telephone system; respond to complaints and requests for information relating to assigned responsibilities; refer callers to appropriate City staff for further assistance as needed; distribute appropriate forms and materials; accept applications and payments.
• Verify and review materials, applications, records, and reports for completeness and conformance with established regulations and procedures; apply applicable policies and procedures in determining completeness of applications, records, and reports; provide information and forms to the public; collect and process appropriate information.
• Maintain accurate and up-to-date office files and records for assigned areas; prepare and monitor various logs, accounts, and files for current and accurate information; organize and maintain filing systems.
• Perform a variety of routine clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; maintain a variety of accounting records, logs, and files.
• Type, word process, format, edit, revise, proofread, and print a variety of documents and forms including reports, general correspondence, and other documents from rough draft or verbal instructions; compose routine correspondence; copy, disseminate, and post documents and information as appropriate.
• Compile, prepare, and enter data into a computer from various sources including accounting, statistical, and related documents; create and maintain computer based tracking information and reports including assigned databases, records, and lists; input corrections and updates; verify data for accuracy and completeness; assist in the compilation of reports.
• Process mail for assigned area.
• Maintain and order forms, supplies, and other materials for assigned office and programs; process payments.
• Maintain calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public, and outside agencies.
• Operate a variety of office equipment including a computer, copier, facsimile machine, adding machine, and computer; utilize various computer applications and software packages.
• As assigned, process payroll or provide assistance in processing payroll for the assigned area; calculate and verify hours on each time card to ensure compliance with applicable contracts; enter hours for all employees into computer; prepare and audit paychecks for accuracy.
• As assigned, disburse and collect money; issue and maintain receipts; maintain accurate records of money collected and disbursed; reconcile accounts; deposit money.
• Perform related duties as required.

Minimum Qualifications

The following minimum qualifications are required to be met at the time of application.

Education:

• High school diploma or equivalent

Work Experience:

• Two years of increasingly responsible general office support and clerical experience at a level comparable to an Office Assistant I with the City of Reno.

License:

• Some positions may require possession of a valid driver's license.

**Bilingual candidates are strongly encouraged to apply.**

Supplemental Information

To Apply:
Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobs by November 3, 2024 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.

If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627.

Examination Process:
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a written skills test; along with a Training and Experience evaluation (T&E) weighted as follows:

Written skills test = 60%
Training & Experience Evaluation (T&E) = 40%

Online Assessment Details:
Qualified applicants will be invited to participate in the online assessment once the recruitment has closed. This test will be self-administered with no proctor, which means candidates will be able to complete it online at their convenience during the designated testing window.

The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on November 3, 2024. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. The assessment must be completed within the designated testing window to move forward in the hiring process.

Subject areas that may be included on the online written skills test include:
Microsoft Excel
Microsoft Word
Microsoft Outlook
Record keeping
Written Communication
Mathematical Calculations
Interpersonal Skills
Customer Service
Analytical Ability

Training and Experience Evaluation (T&E) Details:
The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The
T&E must be submitted online at the time of application.

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.
• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.
• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.
• Changes or corrections to your responses cannot be made once your application packet has been submitted.
• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification:
Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing.

Testing Accommodation:
We strive to ensure equal access for all individuals. If you require accommodations due to a disability, we encourage you to inform the Chief Examiner by the closing date of this announcement. Your request will be handled with confidentiality and respect.

Veteran Preference (In the event of Tie Scores):
In the event of tie scores resulting from an open competitive examination (Rule VII, Section 7), candidates will be provided a rank preference in the following order:

Classified employees with established veteran status Classified employees without veteran status Non-classified employees and external candidates with established veteran status. This preference will only be administered in the event of tie scores. Documentation must be submitted at the time of application.

Appointment and Certification:
Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

Questions and Updates:
Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov .

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

Please use this Health and Welfare Benefit Link to learn more about the City of Reno's great employee benefit plans and wellness programs.

Closing Date/Time: 11/3/2024 11:59 PM Pacific

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• City of Reno

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