Lead Advising Specialist (Student Services Professional IV)

Position Summary

As the Lead Advising Specialist, you will be pivotal in guiding new students through their academic journey.

Key Responsibilities:

• Lead Advising Initiatives for New Student Orientation: Develop and deliver engaging Ambassador Training programs, create student modules and presentations, and ensure a smooth transition for incoming students.
• Train Coordinated Care Advisors: Organize and facilitate comprehensive training sessions to equip Coordinated Care Advisors with the necessary skills to support students' academic success.
• Serve as a Liaison: Foster strong partnerships with Enrollment Services, the Office of the Dean of Students, and New Student and Parent Programs to ensure a seamless student experience.
• Provide Direct Advising: Act as a Coordinated Care Advisor, offering personalized guidance and support to students as they navigate their academic path.
• Support Retention Initiatives: Contribute to the development and implementation of programs and strategies aimed at enhancing student retention and overall success.

Why Join Us?

• Make a Difference: Join a dedicated team committed to helping students achieve their academic goals and develop into successful individuals.
• Impactful Work: Play a vital role in shaping the future of our institution by providing essential guidance and support to our students.
• Supportive Culture: Experience a welcoming and inclusive work environment that values diversity and fosters a sense of belonging.
• Meaningful Work: Contribute to a meaningful mission that positively impacts the lives of students and the community.

If you are a passionate educator with a strong commitment to student success, we invite you to join our team and make a lasting impact on our students' lives!

Position Information

• This is a full-time, benefits-eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard hours: Monday - Friday, 8:00 a.m. to 4:30 p.m. (Occasional evening and weekend work)
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university.

The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students.

The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives.

• Supports new SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
• Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
• Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend.
• Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
• Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.

Division of Student Affairs and Campus Diversity

The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
• Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

For more information regarding the Office of New Student and Parent Programs, click here .

Education and Experience

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Key Qualifications

• Experience in working with diverse student populations.
• Familiarity with academic advising practices.
• Ability to understand, develop and effectively monitor fiscal budgets.
• Basic experience in academic advising, orientation, transition and retention initiatives, event planning, program development of student organizations and activities, leadership programs, cross-cultural center, and student academic success centers preferred.
• Ability to effectively use software tools (e.g., EAB Navigate, Word, Excel, PowerPoint, Google Applications) to create and analyze reports, manage data, resource materials and presentations.
• Knowledge of CSU Executive Orders, Title V California Education Code of Regulations, University policy and procedures
• Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $6,019 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $6,019 - $8,585 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on November 4, 2024. To receive full consideration, apply by November 3, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Eurick Hilario at echilario@sdsu.edu.

Advertised: Oct 14 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

• 

• San Diego State University

• 619-594-5200

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